Self-regulating moisture levels
Plumbed fridge is more costly
Reviewer Photos & Videos
Very good fridge, although water pump may be a problem
We purchased this fridge mid-2020 and the in-built water cooler and ice maker is a blessing in Australian summers. As others mentioned, the water pump is fairly noisy and potential buyers will need to assess whether the noise is tolerable. We don't use the water dispenser on the door, and so the only time we hear the noise is when the ice maker refills (several times a day for ~5 seconds).
Another potential issue is the quality of the water pump. Ours failed in the first year. Repair via LG and their contracted repair agent was speedy, but the...repairman advised that this is not an uncommon problem. He surmised that it could possibly be the result of frequent occasions when the pump attempts to draw from an empty water tank (the manual makes no mention of this). Fortunately, the pump is plug and play, requiring only the removal of a small back panel, and so handyman owners out of warranty need not fear an overly complicated repair procedure. However, the pump (part no. 1946851) is fairly expensive at $175. I distinctly remember the pump becoming obscenely louder in the weeks leading up to its failure. If owners notice theirs doing so, I would suggest that you have the pump assembly examined when your warranty is still active to ensure that you have no out of pocket costs.
First time having a water and ice dispenser fridge, yes it is noisy when the pump is working but works great. have had it for over 1 year, will recommend it
Purchased at JB Hifi Home for $1,899.00.
Happy BUT ......
I have had my fridge just under 3 months now. There is a slight dent already on the door. Considering I'm the only one living here. Not a rough person. I've had to defrost it twice to fix the water dispenser. The defrosting is a very wet process. All in all the inside is lovely. The door shelves are so deep. the only fault is the water jug should be stronger for sure. A more durable material.
Purchased in September 2020 at Harvey Norman.
Great fridge freezer for small family
Bought Fridge from Good Guys Hoppers Crossing on 30/5/2020. Working perfectly since installation. Love that it’s non-plumbed. Had my ice cubed or crushed whenever I like. The noise from the ice maker is not too loud at all and I got used to it soon enough. The fridge has lots of space surprisingly as the shelves on the door are wide enough for all my condiments and bottled stuff. I also like the look of the fridge freezer. The guys who delivered the fridge did an amazing job as I have few steps into my house and couple of steps down to the kitchen. Thanks Good Guys for good price and great services.
Purchased in May 2020 at The Good Guys for $1,800.00.
Great size for our family of 5. Easy to use. Little messy if u don’t get the cup in the right spot for the ice aside from that so far so good
Purchased in May 2020 at Betta Home Living for $1,800.00.
I love the fridge & the desing but only disappoint is ice dispenser take lot of Space from the freezer ..& always have to replace the filters other then that fridge is good
Purchased in June 2019 at Bing Lee Physical store for $1,899.00.
The reviewer stated that an incentive was offered for this review
Nothing but problems
Had the fridge for 20 months. The first problem happened about 4 days after the first anniversary. I must admit LG service on this occasion looked after me and the repairs were organised quickly. Worrying though that it was a computer panel issue and was replaced in 5 minutes. 3 weeks ago the fridge showed a fault on the electronic panel and after providing all the paperwork again, receipt, serial number etc I am still waiting. It took them 10 days to organise a repairer. The repairer said the fridge is irreparable as the fault lies in the elec...tronics within the frame. Now I am waiting with their off shore call centre who cannot give me a date on when I will receive a replacement. We have 3 small children and we have been living with an esky as our main food storage and shopping daily. The fact they cannot give me a date when I will receive a replacement for their faulty product is what upsets me the most. I would not recommend buying an LG fridge.
Purchased in August 2018 at Harvey Norman for $1,817.00.
Ice and water maker great but hard to keep fridge looking clean
The outside of the fridge constantly looks grubby from fingerprints.
I really like the ice and water dispenser and the fact it is not plumbed means I don’t worry that it may spring a leak while we are away from the house.
I find it odd that the freezer fan blows when the door is open, prior fridges I have owned only ever ran the fan when the door was closed.
Keeps food well.
Purchased in June 2019 at The Good Guys for $1,600.00.
Beware of Fire risk
we had house fire caused by faulty ice maker of our side by side lg fridge. there are many model numbers are at risk. beware of that please. check lg website. I wont buy lg fridge anymore.
Fault unit broke within 10 months
I purchased a new fridge from LG hoping it would be lifetime investment. My dream only lasted 11 months. Notices it started making noise, made a first call to LG on the 2nd of May. Tech came to check confirming unit is faulty needed replacement. After several phone calls LG still doesn’t confirm if they are going to give me a new fridge or credit. Terrible customer service. Promised to call back 5 times no response. I am still asking them to give an answer and today is 22nd May. Please do not ever buy lg products. Their customer service sucks. Their incompetence has forced me to go on social media to write a review
Purchased in April 2018.
GREAT FRIDGE FOR WATER AND ICE
Quite happy with my purchase, made app 6 months ago. Love the unplumbed water and ice. Door holders are quite large and hold plenty. My biggest beef is with the crispers. I feel they are way too large, and the fact that they do not keep the fruit and veggies very fresh. I am constantly throwing out every couple of days. They are difficult to wash, as little bits and pieces get stuck between the clear front and white actual drawer section. I rang LG and no one could tell me if the front of the drawer can be disassembled from the base. Also when washing, water pours out of either side of the drawer. Not sure why there are gaps there. Other than that I am quite happy with the unit.
We have ice cubes
Have it yesterday, it is making ice cubes after set the temperature to -20C as LG website indicates, happy with it.
only downside to us is the noise of the water pump when dispensing water, acceptable but expecting it could be quieter. Other than the water pump noise, it is very quite. Overall it’s good.
What a great fridge!
So we bought this fridge cause we needed a larger fridge and loved that it had a non-plumbed in water and ice dispenser. We read some reviews stating that the doors were easy to dent however this has not been the case for ours, we find it to be strong and robust, however, fingerprints are easily found on this fridge! We have had no issues with the ice sticking together and being stuck, we do have the freezer side on -21 though so this also may help, I also make sure that the freezer is open for a minimal time so the ice doesn't melt. It's easy ...to connect to wifi and you can use the app on your phone to control the temp and quick freeze settings. The fridge has heaps of room and the door pockets are amazingly deep. The only thing that made me give it a 4/5 rating was the noise that the water pump makes when dispensing water or making ice. Its quite a loud pump and I feel if we had a smaller house or the bedrooms where closer to the kitchen this may cause some issue but as our house is quite large we have not noticed it when we are sleeping.
Purchased in June 2017 at Radio Rentals SA for $1,600.00.
Good fridge but no egg tray and lg horrible to deal with
The fridge is amazing. It's big and functional especially with having the cubed and crushed ice with the cold water. I couldnt be happier with the fridge itself but it doesnt come with an egg tray and I spent at least 2 hours yesterday on the phone with LG as it's not listed as a spare part so my question is if they're that tight they cant include an egg tray the least they could do is add it as a spare part but no. They tell me to use the egg carton or use an egg tray from another fridge but they dont fit within the egg box and in my manual it...s stated as included with the egg box as they're pictured as the same compartment but lg says no they're not included which is ridiculous when you cant buy them anywhere! Lg people are not helpful and they're very rude. As much as I love my fridge I'd hate to see what hastle I'd have if I ever needed to claim warranty on anything when a egg tray is such a dilemma for them. Based on this I wouldn't buy LG again.
Good fridge. We enjoy the fact it's non plumbed and had nice spacious shelves in the fridge and is labelled for diary etc. in the fridge. Pity about the freezer however is it's just a little bit smaller so it may be no good if you want to buy bulk meat for a large family and have frozen veges. We are a small family so it doesn't worry us:)
Questions & Answers
Boy, I wish I had read these reviws before I purchased. We decided to go with the non-plumbed version as we weren't sure if we had plumbing available for the fridge. But the pump noise is unbearable...... it is waking us at all hours.
Can you please let me know plumbed version has a quiter pump?
Did you think to ring them for answers?
Hi received our new fridge yesterday, removed the ice dispenser (not needed) and fitted extra shelf.
Tried the cold water dispenser this morning and the water is not cold, do I need to refit the ice Dispenser?
Get an answer from our members and LG representatives
Winner of the 2018 ProductReview Award, the LG 668L features two fridges to choose from: plumbed and non-plumbed, depending on your budget and household needs. This LG Side by Side range offers similar features to other Side by Side ranges by LG, such as the LG 668L Side by Side series.
- Available in two options: plumbed and non-plumbed. Plumbed means the fridge needs to be connected to the water line by a plumber, and non-plumbed doesn’t need to be installed by a plumber, as the water is dispensed from a tank.
- Tempered glass shelves, which are stronger and more durable than ordinary glass
- Includes various compartments such as door baskets, drawers, and an egg box to keep food neat and organised
- Adjustable fridge settings via mobile LG app, so you can alter the temperature from home or remotely
- An alarm that’s triggered if you accidentally leave the door open, in order to prevent food from spoiling
What reviewers liked about this fridge:
- The voluminous size of this fridge provided plenty of space for cold foods, as well as frozen goods in the freezer compartment
- The filtered water and crushed ice features were recurring points of praise among reviewers, with many claiming they couldn’t stop coming back for more chilled water
- A budget-friendly option, the non-plumbed fridge was a suitable choice for those who were hesitant to splash out on the additional expenses of a plumbed fridge.
Points to consider:
- The plumbed fridge is $100 more expensive than the non-plumbed fridge. Plus, don’t forget to budget in the additional cost of hiring a plumber to install the plumbed fridge, which usually costs between $100 to $500.
|Category||Side by Side Fridges / Refrigerators||Side by Side Fridges / Refrigerators||Side by Side Fridges / Refrigerators|
|Dimensions||1790 x 912 x 733 mm||1790 x 912 x 733 mm||1790 x 912 x 738 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)|
|Household Size||5+ people||5+ people||5+ people|
|Features||Door Alarm, Ice Dispenser and Water Dispenser||Door Alarm, Ice Dispenser and Water Dispenser||Door Alarm, Ice Dispenser and Water Dispenser|
|Number of Shelves||4||4||4|
|Number of Fruit & Vegetable Bins||2||2||2|
|Weight||124 kg||124 kg||124 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Stainless Finish||Stainless Finish||Matte Black|
|Total Capacity||668 L||668 L||668 L|
|Fridge Capacity||422 L||422 L||422 L|
|Freezer Capacity||246 L||246 L||246 L|
Other Side by Side Fridges / Refrigerators
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