Too noisy and poor customer support
We've had this fridge for a year now and while it works well, the problem is the noise. The high pitch whine when it operates is terrible and can be heard across several rooms.
We contacted LG support about this and eventually they did send out a technician. Unfortunately I think his hearing was not the best and given his age he might not have been able to fully hear the high pitch. So, nothing was done to fix the problem. We've given up trying to get support to actually fix the problem.
If I could return this fridge, I'd do it in a heartbeat.
Don't buy this model-faulty seals and poor customer service
We are very happy with all aspects of the fridge, except the seal on the freezer. It does not seal on the top left hand corner, so whenever you close the fridge door the seal is opened on the freezer, and if you don't open and shut the freezer every time it will gradually open more and more. We have called the customer service team for LG as this problem appeared within 2 months of purchase, and they said that this was normal and refused to do anything about it. I am very disappointed with the lack of understanding from the person I spoke to and with this product. Would recommend you spend your money on a different brand of fridge rather than risking experiencing the same problems!
|Category||Top Mount Fridges / Refrigerators|
|Dimensions||1690 x 700 x 730 mm|
|Energy Rating||4 star(s)|
|Household Size||3-4 people|
|Number of Shelves||4|
|Number of Fruit & Vegetable Bins||1|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
|Total Capacity||442 L|
|Fridge Capacity||306 L|
|Freezer Capacity||136 L|
- GTIN13: 8806084901835
- MPN: GT442BWL
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