Impressive 4-star energy rating
'Smart diagnosis' feature
Why would you make a weight bearing part out of plastic?
The levelling part under the hinge on the front of the fridge spontaneously gave way a few weeks back. Since then I've been in contact with LG. The first time they sent the wrong part. The second time they said they'd send the right part, then a few days later said they needed to send a technician. Today I waited, the technician came and now I have to wait until they can get the part. So that'll be another day waiting around until they can fix the problem. What a waste of time for a fridge that is barely 18 months old!
Too noisy and poor customer support
We've had this fridge for a year now and while it works well, the problem is the noise. The high pitch whine when it operates is terrible and can be heard across several rooms.
We contacted LG support about this and eventually they did send out a technician. Unfortunately I think his hearing was not the best and given his age he might not have been able to fully hear the high pitch. So, nothing was done to fix the problem. We've given up trying to get support to actually fix the problem.
If I could return this fridge, I'd do it in a heartbeat.
Don't buy this model-faulty seals and poor customer service
We are very happy with all aspects of the fridge, except the seal on the freezer. It does not seal on the top left hand corner, so whenever you close the fridge door the seal is opened on the freezer, and if you don't open and shut the freezer every time it will gradually open more and more. We have called the customer service team for LG as this problem appeared within 2 months of purchase, and they said that this was normal and refused to do anything about it. I am very disappointed with the lack of understanding from the person I spoke to and with this product. Would recommend you spend your money on a different brand of fridge rather than risking experiencing the same problems!
Find out how LG Top Mount GT-442 Series compares to other Top Mount Fridges / Refrigerators
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Struggles to stay cold in a single person household
I bought this fridge to upgrade from a bar fridge. My fridge has issues in particular with airflow as I have often had to throw out items like juices that ferment well before the use by date. Avoid and look at other fridges. The freezer compartment I haven't had issues with.
Unworkable fridge space
The freezer compartment does not always freeze quickly, unless it is set on coldest setting. I have found the cooling inside the fridge space is uneven, where items at the back will freeze, or part freeze. Without moving shelves, it is difficult to reach into the fridge, and I wish I had chosen an upside down freezer, where the fridge component was at the top. Without opening the door all the way, you cannot utilise the crisper, which is an odd size and won't hold a family's fruit and vegetables. On the plus side this fridge is extremely quiet, the it uses less energy, having a 4 star rating. It is easy to clean with good quality plastic shelves, but not enough door shelving.
Won't buy LG again
I have had problems with LG TV's and Video players before and I was a bit reluctant to buy anything from LG, I found the service in Canberra to be appalling. But our shortlist of 5 fridges was whittled down because of bad reviews on this site, and this model was the last one standing. After a week of operation, carrots were freezing at the back of the fridge, I tried to turn the thermostat down, a push button with 5 different levels above it, wouldn't budge off the original setting. Service guy came out, faulty thermostat. He also looked at the...ice maker, one of those you twist and all the ice cubes came tumbling into the container below. only problem, this doesn't work at all. Tried half filling, also doesn't work at all, so I know have a large area in the freezer which is useless. I have to take the tray out and try to manually push them out. 4 weeks later, the service guy still hasn't received the spare parts from LG. Stuff is still freezing at the back. There are a couple of other issues I have with this fridge. The egg tray has space for 8 eggs. Empty space around the tray, why on earth wouldn't they give you a 12 egg tray? You have to lay the eggs around the tray. Also the crisper can only be half opened, it catches and can't go any further. A lettuce cannot be fitted in, you have a cut it in half for it to fit in. The edge of the crisper also catches the seal frequently, the fridge is in an enclosed space and I cannot open the door 180 degrees, only about 120 degrees. The edge of the crisper has been extended slightly for appearance, and hits the seal as you pull the crisper out, I can see I will need a new seal in the future. I have decided never to buy an LG product again.
Questions & Answers
We have 2 year old LG 441 Top Mount. compressor is very noisy with vibration, started shortly after purchasing and then stopped noise. Has started again now. Technician came out and said rubber mount isn't dampening vibration. He suggested putting cardboard under the wheel (doesn't stop it). He said maybe could get another rubber mount but might be part of whole compressor. Anyone else have this problem and how can it be fixed?
Fridge is 2 years old. Compressor makes constant loud vibration noise. First started when new then no problems for 2 years.Technician came out, said can't do much. He could try to get another rubber support. Any one else have this issue and How did you fix it?
Christine I have only had my fridge for a couple of months, but I've just checked and the compressor is under a 10 year warranty. I would definitely pursue this issue further. Mine makes the occasional seldom loud noise which it has done since installation, for some reason other than that I am extremely happy with this fridge
That's just the fridge compressor kicking in...all fridges do that
Issue fixed under warranty. Was a faulty compressor mount.
Get an answer from our members and LG representatives
- Series of 2 fridges, one is a durable stainless steel, and the other has a white finish
- These fridges don’t contain a huge amount of space, but they contain enough storage space to suit a household of around 3 to 4 people
- Features strategically placed air vents, including vents at the back and within the fridge door. According to the website, items stored in the door cool up to 35% faster than LG fridges without this door-cooling featuring.
- 4-star energy rating: A high rating compared to other types of fridges, which typically have much lower energy-ratings.
- Although these are not smart fridges, both LG fridges offer a ‘smart diagnosis’ feature activated by pairing the fridge with a smartphone. If there are issues, this feature allows the fridge to figure out what the problem is.
Points of praise:
- Reviewers were pleased that the fridge ran quietly and didn’t cause a disturbance. Some even forgot that their fridge was switched on.
- Although both fridges weren’t difficult to clean, the stainless steel was especially easy. All it took was a quick wipe down to get the fridge sparkling again.
Points to consider:
- Some reviewers wished there were more shelf space, but considering this type of fridge is typically thinner than others, it makes sense that this fridge wouldn't have the most amount of space
|Category||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators||Top Mount Fridges / Refrigerators|
|Dimensions||1690 x 700 x 730 mm||1690 x 700 x 730 mm||1690 x 700 x 730 mm||1690 x 700 x 730 mm|
|Energy Rating||4 star(s)||4 star(s)||4 star(s)||4 star(s)|
|Household Size||3-4 people||3-4 people||3-4 people||3-4 people|
|Features||Door Alarm||Door Alarm||Display Panel and Door Alarm||Door Alarm|
|Number of Shelves||4||4||4||4|
|Number of Fruit & Vegetable Bins||1||1||1||1|
|Weight||70 kg||70 kg||70 kg||69 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Stainless||White||Black Steel||Platinum Silver|
|Total Capacity||441 L||441 L||441 L||442 L|
|Fridge Capacity||305 L||305 L||305 L||306 L|
|Freezer Capacity||136 L||136 L||136 L||136 L|
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