Black is not black
Really disappointed in this TV. On a dark screen there are several patches of white light regardless of what setting it is on. When the picture is colourful it is spectacular. For a home movie theatre I wouldn't recommend this tv as you aren't getting what you paid for. Sadly LG keep giving me the runaround and all their suggestions don't fix this problem.
Enjoying the TV
It's a great TV smart. I've had a little trouble navigating with the laser pointer and it does use batteries quite quickly. We ran it through a smart Eco electricity board, that switches on and off all other peripheral appliances and have had a few issues with the tv going on and off which then turns the sound bar on and off. This also seems to effect the subtitle going off, have rectified that with no help from LG services, by running the tv through a stable power board. Other than that lovely pictures Also if the tv does an upgrade to its computer ,you then have to completely turn the power off so that the upgrades can take place.
Questions & Answers
Hi we have this tv and it will not stay connected to the internet!!! I have tried everything!! And looking at your reviews everyone seems to be having the same problem please help!!
If you are using Bluetooth, then maybe you should run a cable between the modem and the tv. Otherwise cant help
no issue on tv connection mine is connected via cable to modem, so I do not need to use wifi. check firmware etc is updated and you have good signal strength if using wifi
I have the answer to wifi problems on the LG tv. My 55 “ LG was not picking up wifi or if it did was very weak and dropping out or freezing. Also my smart remote was unresponsive at times
I got this from the LG community US and it works.
Unplug the power, remove the stand and remove the back off the TV. You will see the ribbon wires that go to the wifi module are taped with yellow tape and folded over. Cut this tape carefully and flatten out the folded wires as best you can, taking out the crease in the wires. Fit the cover back on and your wifi should work again. This worked for me and apparently many others.
Get an answer from our members and LG representatives
|Category||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Energy Rating||5.5 star(s)||5.5 star(s)||5 star(s)|
|Wireless Options||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi|
|Number of HDMI Ports||4||4||4|
|Number of USB Ports||3||3||3|
|Weight||38.8 kg||24.5 kg||16.1 kg|
|Dimensions (without stand)||973 x 1681 x 35.1 mm||844 x 1456 x 37.2 mm||721 x 1237 x 63.3 mm|
|Dimensions (with stand)||1044 x 1681 x 350.3 mm||916 x 1456 x 318.5 mm||794 x 1237 x 63.3 mm|
|Manufacturer Warranty||1 year(s)||1 year(s)||1 year(s)|
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