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LGIAsuper

LGIAsuper

2.0 from 21 reviews · View Statistics
See the Best Public Sector Superannuation Funds in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by LGIAsuper

Reviews

  • Transparency
    2.3 (12)
  • Customer Service
    2.2 (12)
  • Insurance Options
    1.7 (3)
  • Income Protection
    2.0 (3)
  • Rates and Fees
    2.8 (12)
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Pixie
PixieSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Stay Away

published

Been in dispute about advice and you just get passed aound to someone different as so many people do not work there any more.Just feel fobbed off all the time

  • Customer Service
  • Incentivised Review No
LGIAsuper
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Brodie M.
Brodie M.South East Queensland, QLD
  • 6 reviews
  • 4 likes

Expensive fees and charges + slow customer service

published

My heading says it all. Also they recently sent me an email where they had made a mistak and kindly backdated my insurance premiums.... not impressed. If you're having trouble with an insurance claim through LGIA and your claim is being rejected on the grounds of a pre existing medical condition I'm happy for you to reach out. I can send you any evidence that they are happy to backdate insurance.

  • Transparency
  • Customer Service
LGIAsuper
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looks like things going down

published

Watching the account after merger with energy super and lost a couple of thousand of dollars in the last two ! weeks . Not happy , even after switched to Stable Option , bad investment ?

  • Transparency
  • Customer Service
LGIAsuper
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TONY
TONY
  • 15 reviews
  • 6 likes

Scam company

published

I have been with this company since 1993 and they did earn me good money how ever during the GFC they mismanaged my money and lost 50% of it and made no effort to replace it, in 2020 i accessed my super and they outsourced the services and my details to another company without consent.

  • Insurance Options
  • Income Protection
LGIAsuper
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Wouldn't go anywhere else!

published

My late husband joined about 1988. I have been so impressed with LGIAsuper that I stayed with it after he passed away. I also added part of my inheritance to the fund. Great return on that investment.

  • Transparency
  • Customer Service
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Jase
Jase
  • 10 reviews
  • 4 likes

Fantastic returns, incredible performance tool

published

Been with LGIA 19 years and they are really good! Returns are great, and I love that I can check their performance on any date range. I like to check the 3 day, 1 week, 1 month, 3 month, 1, 3 and 5 years when making investment changes.

  • Transparency
  • Rates and Fees
  • Incentivised Review No
LGIAsuper
Brighter SuperLGIAsuperSend a private message

Hi Jase,
Thanks for taking the time to leave a review.
Regards,
LGIAsuper

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Corey G.
Corey G.South East Queensland, QLD

Terrible performance, poor customer service

published

12 years with this SuperFund through public sector job. Not satisfied with their performance or customer service.
I would not recommend this super to anyone. Better options are available elsewhere

  • Transparency
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Neil
NeilCentral Queensland, QLD

Heartbroken and disillusioned

published
  • Transparency
  • Customer Service
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S bullock
S bullockNorth Queensland, QLD
  • 2 reviews
  • 2 likes

Avoid this super fund

published

I would rate LGIA as zero if that was an option. Be aware of misleading and incorrect information from their customer service officers, I have recently taken my complaint to AFCA, who agreed the staff should be better trained, especially when providing specific financial information, which customers base their decisions upon. Be aware their default options are not age or balance based, they are high risk. Check your annual statement carefully, that is where you see all your true fees, not by calling LGIA. I have nothing but bad things to say about this super group.

  • Transparency
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Stuart Little
Stuart LittleSouth East Queensland, QLD

If I could give zero stars, I would.

published
  • Transparency
  • Customer Service
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MaxK
MaxKCanberra 2600, ACT
  • 10 reviews
  • 8 likes
  • Verified

Consolidated all my other Super into One account with LGIA.

published
  • Transparency
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Worst Super fund around IMO

published

Worst Super fund around, in my opinion. Slow to process ANYTHING and I would recommend transferring your super balance to ANY other fund. Requires no stars. They send text messages with incorrect time frames amongst other care less behaviour.

  • Incentivised Review No
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Public Sector Superannuation Funds

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dss
dssSydney, Australia
  • 2 reviews
  • 1 like

let them gamble your money away

published

Employee has been adding super contributions to my account for 21 years but basically the money in the super account would hardly add up to the total amount of contributions paid. They may make you 15% in one year but then they loose 20% the next year. I would be better off and safer with a 1% compounded term deposit. Lets not talk about all the fees taken out as well. Basically they are just allowed to gamble with your money. What a joke. It even goes down when you lock your money into cash.

  • Transparency
  • Customer Service
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Lawrie
LawrieSouth East Queensland, QLD
  • 2 reviews
  • 3 likes

I left.

published

I left because
1. I had a fairly straight forward TPG claim and it didn't not go well. It went on forever with all sorts of excuses. The complaints system did not work at all. I did eventually get the required payout because I was consistently persistent. I feel this has left a bad taste in my mouth.
2. Attended the first Annual Members meeting and education for retirees. It was a informative event but I realised how many people at the top of the organisation where new. This is good for the organisation long term but in the short term didn't inspire confidence.
I left

  • Transparency
  • Customer Service
LGIAsuper
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HappyJ
HappyJCentral Queensland, QLD
  • 2 reviews
  • 1 like

Processing requests are now off shore!?

published

Requested a payment but got lost in system, so I was told, and expected new payment request to take place but days went by and no action... the call centre let it slip that processing is now done off shore and now I understand why things have been woeful, as never experienced things this bad before. The fact things are now done off shore and outsourced, I am rolling out which might get stuffed up also, fingers crossed.

  • Incentivised Review No
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Questions & Answers

Max
Maxasked

why do you make it so hard to nominate a binding death beneficiary, why can't you just pay to whom I nominate when I set up the account? do you intend giving my money to yourselves in the event of my unexpected death?

6 answers
LGIAsuper
Brighter SuperLGIAsuperSend a private message
Duncan
Duncan
LGIAsuper
Brighter SuperLGIAsuperSend a private message

Hi Duncan,
I am sorry for your loss. If we can assist you with your current process, please email us at info@lgiasuper.com.au or call us on 1800 444 396.
Thanks,
Grant

Get an answer from our members and LGIAsuper representatives

Details

CategoryPublic Sector Superannuation Funds
Replaced byBrighter Super

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