Lasted 3 Weeks
My first time with a front loader. Never again. The machine started leaking after 3 weeks of normal household use. Serviceman determined that it was a cracked outer drum. LG are saying this is not covered under their Warranty, even though this is a major fault. Their "experts" have gone against the technician who saw the machine and visited the site and said it was caused by a foreign object even though the expert found no evidence of a foreign object. My last washing machine was a Fischer & Packel that lasted 20 years. DON'T BUY LG the warranty isn't worth the paper it is printed on.
Washes and spins everything perfectly except for duvets as advertised and can only spin two queen size sheets. Spins large load of clothes perfectly. Besides not spinning duvets everything else is perfect with this machine
I purchased this 13kg LG Front loader machine specifically to wash sheets, biggest size being a Queen. It states it will wash a king duvet...our old machine which was 7kg did a better job. The machine leaks, takes longer time than stated, we followed care instructions and still got mould. Machine is 4 months old. Called LG and they are not interested. Sales person told best machine!! They are not interested.
Not as advertised
Machine don't wash duvets as stated by sales and specs. Put a full load in and the water nozzle tears clothes Samsung almost impossible to deal with , they sent a young repairer out was not interested and very arrogant service over all sux.
DO NOT BUY
This washing machine does not spin a queen size doona (claims it will do a king size). Washes but will NOT spin the water out of the doona. LG simply refuse to acknowledge this fact. they sent a technician who stood there, looked at the machine and left.
Purchased in January 2019 for $1,500.00.
13 kg LG washine machine
This big 13kg machine has given me more time for me to do other things. Instead of 3 loads in our small machine, I do 1 load in the bigger one. It takes less time to wash in the big machine than the little machine. It's quiet also. I can fit our king doona in it easily and washes well.
Being wi-fi capable, I set it up so that I get notifications on my phone to tell me when the washing has finished. A bit corny but great for me. It is super easy to use. The only thing I don't like is the door doesn't open right up like the old LG machine.
Recommend this machine for larger families.
Nice Big Drum
I bought this machine after owning an LG front loader for 9 years prior. I went with the 13kg drum thinking it would suit my king size doonas but unfortunately it hasn’t lived up to that expectation. The door struggles to close properly and when I have attempted to wash a king size piece the machine has leaked.
Other than this issue, I would recommend the washer to families as the size for a front loader is beyond compare to others on the market. It has great wash options and noise is minimal. I love that it comes in stainless steel too!
Stay away from this machine. The hammering of pipes this machine is causing is horrible. The after cost involved also one may consider. But then the lack of ownership from LG that the machine is causing this is dismal. After service from LG is rude and arrogant. Even after the plumber came out to fix it still remains a problem. Whole house knows when the machine is working.. despite that machine does an ok wash- the noise of the hammer pipes kills whatever good this machine may have LG fail on so many levels. Be prepared for extra cost after you bring home. This machine is not designed for Australian standards.
Would love to hear from other who also have same problem.
Questions & Answers
Hi, i am an old LG user for 7 KG but now family grown and need to upgrade.
Is it quite? Does it wash king size sheets?
what is the shortest wash cycle time possible?
Hi Daniel, thanks for your question. I just popped in 4 towels on "Speed Wash" and it says it's cycle is 15 minutes. I didn't adjust the temperature, the wash option, the rinse option or the spin option, so it automatically sets to 40 degrees, medium wash, one rinse and a medium spin which in my opinion is perfect for a quick wash. Not sure how clean they will end up but if your clothes aren't too dirty, it should be okay. Hope this helps.
Approx how long does a regular full cold wash cycle take?
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