59 questions from our users
How long to wash a load of clothes?
My unit always gives a tub clean of 7 hrs and 18 mins. it does this even immediately after a a tub clean cycle of the same time. How do I change this time?
How do i clean the lint out?
Hi how can I stop lint from getting all over my clothes EVERY wash...
Really starting to hate this machine for this reason
Everything ai buy is LG but if you guys can't help me this will be the last thing I buy
Actually now you mention it my clothes do get a lot of lint! i have just stopped washing anything with towels / tea towels etc. That seems to help
Can anyone please tell me the height of the machine with the lid fully open? i need to place it under a drier that is on the wall and i have limited space. Could anyone tell me the for the 6.5kg the total height with the lid fully open?
Why my machine water inlet direct?
Hi where’s the lint filter in LG WTG6532W?
How go I get the cl off have tried holding rinse and spin buttons?
My machine will not spin and pump water out how can I fix this problem?
Does not wash clothes properly tangles everything into knot covers everything in lint lg wont help expect me to sort all my clothes by type does anyone else have this problem? l always wash dark clothes seperate to light and towels seperate to everything else but beyond that is a joke
No, I dont have this problem at all. We do separate loads for towels, dark and light colours etc and I put items like stockings and bras into lingerie bags (most likely to tangle). No issue with lint either.
Yes- all of those problems- and more!! I am so disappointed with this machine- I have had many over ny lifetime, this is the worst!! And I can't afford another one!!
I cannot go anywhere when I 'try' to wash, as it does not finish a cycle without frustrating problems.- read my review.
so I emphasise with you, this machine wasn't cheap, and it's an absolute DUD!!
I have a turbo WTG853WH 8.5kg and this morning it has been making a loud clicking sound everytime it spins. This is a concern. Do you know what the problem may be? Its only a few months old?
I get Black specks on my white sheets every time they are washed.
Have regularly used the clean cycle but it doesn't solve the problem.
Apart from that I like the machine. Please help
Hi Kristine, I have not had this problem but my machine is only a few months old. I did have the same thing with my old machine and the cause was the filters and every other spot that could hide the dirt had it all built up. When my husband took it apart and gave it a good deep clean it fixed it.
My lg fuzzy logic 8.5kg won't wash. Any help?
Our tech called it fuzzy logic.Unlikely they can fix it as we had a lemon too.Best would be to make them take it back before you've had it to long.We had a nightmare trying to deal with LG.Tech said the fuzzy logic is the problem.You either get a good one or a lemon.Call the company you bought it from LG will be no help.The customer service are a bunch of parrots you won't get anywhere with them.
my machine is not draining the water before spin cycle sound like the pump is not pushing the water up the drain hose, but when I lye the hose down it drains ? any answers ??????
Would be what they call fuzzy logic.Its the programing and could also be a dodgy pump or senser.You'll need a tech.Get it under warranty its common.We had it and a lot more go wrong.
The water has to go up hill to pump out or the machine will drain out during the cycle.
Check the manual insulation page.
Is it possible to do a 'warm' wash cycle? I note only 'hot' and 'cold' options on the panel
Hi. I’m a little unsure to this as well I press both the hot and cold and assume that it would be warm and I’m thinking it is as i havent had any shrinking problems but mayne google it that’s what I’m anout to do as I’d like to know too
Where is the lint filter and how do i clean it? Thanks
The lint filter is built in automatic so you shouldnt need clean it to but a service technican should be able to confirm if thats the case.
Have a look at page 34 of the User Instructions / manual -- (assuming --- not always wise -- that the 6.5 and the 7.5 are of similar construction ), there is a method shown for cleaning the pump casing and filter. Frequency is reduced by design and the task requires access to the rear of the machine. Machines requiring frequent lint disposal usually have the lint trap accessible from the front.
Automatic lint filter cleaning should not be taken too literally. Just as tub cleaning is often overlooked, and that process is in the manual as well.
I'm probably not the best person to answer this question as I didn't realise that the machine, WTG8532WH, had a filter, so have never tried to clean it.
I have now read the manual and it says to close the taps, turn on washer, press start/pause.
It will attempt to start washing. When the water stops turn off the power at the power point.
Remove the inlet water supply hose, pull out the filter and clean with a brush.
Refit the filter and and reconnect the inlet hose.
This does not seem to be a very user friendly procedure.
I have not had a problem with lint on my clothes.
However I don't think the machine has enough water if it fills up automatically.
Therefore I always set the water level manually so the washing has plenty of water in the machine to swirl around .
I have an LG Fuzzy Logic 8.5kg top load washing machine.
Where do I put the fabric softener in the washing machine, to wash my clothes?
I can see there is a compartment next to the laundry powder, but it has a plug. I am I meant to put the fabric softener here? If so, am I meant to remove this plug?
Yes, just put the fabric softener in there and leave the plug. The machine gets the softener out on its own
How do I set the time to do a favourites wash?
i have had my top load LG washer for about 18months and no problems. I just query that when I put on the tub clean program it takes over 11 hours for this cycle to complete? anyone enlighten me if I am doing something wrong? I just use bi-carb soda and vinegar to clean out the machine then select the tub clean button
Seems every machine seems to do something different.With ours it was a problem with the main control board and many other parts went wrong as well.A real lemon.
Our tub clean was about 3 hours but everyone I have spoken to gives a different answer.
The biggest problem seems to be the sensors getting confused with what the technicians call fuzzy logic. The technology hasn't been tested well enough and LG won't admit they have a big problem with the machines electronic boards.
It was like taking to a very poorly programed robot when you call customer service .They blame the user for all the faults .It was a real battle to get them to even come out to look at it.Let alone fix it.Don't say you have used bi-carb or vinegar as they will void your warranty.Check the small print in the very contradictary manuel.
There are more excuant them toses y and contradictions than I have ever read before.
There are alot of people online with complaints about these machine and how they never do what they want them to.
Our tub clean is also about 3 hours. But my experience with LG service was a bit better they come within 48 hours fixed the problem, I had a block error and couldn't unblock with the trouble shoot. My concern is once my warranty runs out the machine want last long and customer service will be non existent. Last machine lasted for 15 years it also was LG but this one is a big question mark...
My 7.5kg LG washing machine lid is locked and won't open - have tried turning off/on several times -won't budge... any answers appreciated.
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