Libertine Parfumerie

Purchased a perfume based on the positive reviews on their site, it was a woeful performer and certainly not worth the amount paid. They failed to ensure the 'Perfume Guarantee' - a sample of the purchased perfume was NOT included (used to allow you to test before opening). Emailed expressing my disappointment and that the Perfume Guarantee was not present - no response. Attempted to leave a negative review on their site - review was filtered and not posted. Totally disingenuous. I bought several fragrances back when they were a single store in New Farm - great service then..how things have changed.

Received my custom sample pack which I have ordered. Website site states I was suppose to choose 4 scents of my choice and 6 more samples would be topper up by the seller on top of it. But to my surprise when I opened the parcel it just had the 4 samples I had ordered n nothing else. No invite card like what the reviews says nor the other 6 samples as promised on the website. And on top of that the delivery was way too slow it took more then a week for an express post which I was charged extra for. Did tried emailing them regarding the issue,n...