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Libertine Parfumerie

Libertine Parfumerie

2.3 from 3 reviews · View Statistics
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Reviews

3.0
2 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    2.0 (1)
  • Return Claim MadeYes · No (1)
  • Shipping
    2.0 (1)
  • Customer Service
    2.0 (1)
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OSN
OSNSydney, NSW
  • 3 reviews
  • 4 likes

Poor Service, Uncaring Attitude

published

Purchased a perfume based on the positive reviews on their site, it was a woeful performer and certainly not worth the amount paid. They failed to ensure the 'Perfume Guarantee' - a sample of the purchased perfume was NOT included (used to allow you to test before opening). Emailed expressing my disappointment and that the Perfume Guarantee was not present - no response. Attempted to leave a negative review on their site - review was filtered and not posted. Totally disingenuous. I bought several fragrances back when they were a single store in New Farm - great service then..how things have changed.

  • Product Quality
  • Shipping
  • Customer Service
  • Incentivised Review No
  • Return Claim MadeNo
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Details

CategoryOnline Shops, Physical Shops and Beauty Product Retailers
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Types of Products OfferedFragrance
Buy Now, Pay Later OptionsGo Mastercard
Visit official website
  • ABN: 84109029361

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