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Lifewood - Handcrafted Flooring

Lifewood - Handcrafted Flooring (page 2 of 2)

4.9 from 29 reviews

Great French Oak flooring.

I couldn't be happier with our French Oak flooring, it looks great and has received lots of favourable comments. Mark was very knowledgeable about all aspects of the flooring, and it was no problem for them to arrange installation for us in country WA.

1 comment
Many thanks for your review Julie, we were very happy to help!

Brilliant every time!

We used Lifewood because when we went into the showroom we fell in love with the product and the people! We ended up having then come out to do work on 3 separate occassions as this suited the household. Each time they were professional and kept us well informed every step of the way. They made sure our request for "Brent the Super Installer" was met. We would have no hesitation in recommending Lifewood - they do beautiful work with a wonderful product and you won't be dissappointed!

1 comment
Thank you Jesper. It was great to work with you again!

Fantastic flooring

After shopping around and even tho lifewood was not the cheapest quote their product won is over. Craig and Stephen from sales were great. Jeremy was very helpful when he advised on the prep work needed on our old floors. James our project manager sent two of the most friendly professional installers Aaron and Adam. They did an absolutely amazing job. We were absolutely in love with our new floors and 12 months on we are still loving our floors. So happy. Thank you.

1 comment
Hi Carol & Peter, thank you for your review. We are sure you will enjoy your flooring for many more years to come!

Went beyond duty

We had a difficult, complex job because we live in an apartment with strict acoustic requirements but Lifewood managed the project brilliantly and we love the result. Absolutely love the French oak floorboards!

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Thank you Cathy - it was a pleasure to work with you and help you achieve what you were looking for!

We love our Lifewood timber floor

We had Lifewood supply and install our beautiful floor in our home. From the friendly and knowledgeable sales staff and amazing showroom, all the way through to the installation, everyone was brilliant to deal with. And the floor itself is absolutely beautiful. I can definitely recommend using Lifewood if you are looking for a timber floor!

1 comment
Thanks so much for your review and recommendation Rob!

Great customer service

“Once again, we are extremely happy with our flooring, eastern states blackbutt in our new house. It looks amazing. Thank you Stephen for your patience helping me choose the perfect floor.“
The installer was very professional with 25 years experience and arrived on time Again we could not be happier

Janet and Dave Wright
Carramar

1 comment
We are very happy to have helped you with your newest home Janet & Dave. Thank you for coming back to us!

Great company and product

We had Lifewood flooring install a marri pre-finished floor in our home last year and are so happy with the results. The floor and staircase looks amazing and the floor is so easy to clean. The workmanship was outstanding when installing, keeping the area clean afterwards as well. The communication with installer and office staff was terrific. We had a small renovation recently which required a little fix up on the floor, to which Lifewood helped us out without a problem. Service with a smile. Highly recommend this company.
Good communication and delivered a high standard product


Bamboozle timber floor

We have a beautiful timber floor from Lifewood in WA blackbutt The floor is fantastic and the service and installation we had was great- on time, professional. Nothing was too much trouble for our installer [name removed]. the finish of the floor is perfect- wide boards, very high quality timber, no problems at all in the 2 years we have had the floor..
High quality, beautiful, great installation team, perfect finish,.


Completely unreliable

Their website states that after measuring your floor space they send through a quote the next business day - it took them 3 weeks; they also had to go out twice to measure as they 'lost' all our details. We also advised we would like to see a property with these floor boards installed before we lock everything in (which is also offered on their website), for several weeks we we're told a property will be ready in a few days to view - it's been over 6 weeks now, we've chased this up over 5 times, directly emailed the owner twice, and now they are just ignoring us. Not once have they apologised for completely messing us around for 6 weeks, wasting our time and now leaving us stranded and having to try to find another company for last minute availability to do our flooring - these guys have the worst customer service. The owner is a joke - he completely ignores any complaint and takes no responsibility to resolve anything. I would strongly recommend to avoid these guys and book elsewhere - not worth the heartache.

Horrible customer service, unreliable and waste of time


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