Lift Shop
4.9

772 reviews

PositivevsNegative
99% · 7654 · 1%

Reviews

772 reviews
Lester Salter
Lester Salter
 

A quick fix

Great phone service from The Lift Shop
A quick call to Danielle and my problem was sorted without the need for a service call. Thanks.
A S
A SSydney5 posts
 

A pleasure to deal with

James from the Service Team attended my premises for a general service and was punctual, knowledgeable and friendly. James explained that batteries needed replacing and did so in a timely manner. A pleasure to deal with.
Ian
IanGreater Melbourne (Outer), VIC2 posts
 

Lift service

Service call to replace faulty part under warranty.
Josh arrived on time and new component fitted without issue.
Additional benefit being the lift reaction time now substantially improved.
Great job Josh
Franco Biasuzzo
Franco Biasuzzo
 

Great service

John W was very punctual and he was helpful with finding the problem and sorting out what needs to happen
Min
Min2 posts
 

Great experience

The Lift shop’s service technician Kerri A was on the phone quickly to diagnose the problem, then came the next day and fixed my issue promptly. He was professional, friendly and courteous, and I highly recommend his services!
Andrew R.
Andrew R.
 

Great service

Prompt and professional service. Call center was very attentive to my request
Maria P.
Maria P.
 

Excelente job

James did a great job in Palm beach fixing our lift
Steve Howe
Steve HoweSydney, NSW
 

Resolve a lift fault over the phone

Brooke was very helpful in getting our lift fault resolved over the phone.
Nazha T.
Nazha T.
 

Great service over the phone!

Great service over the phone with problem promptly solved. John W talked me through with instructions and everything was back in order in 10min. We have been very happy with Liftshop from Day 1 and have had our lift for 5 years now.
Boaz Ben Pelech
Boaz Ben Pelech
 

Satisfied customers

Had the twice yearly service done by Kris Lynn and can’t recommend Kris highly enough. Kris is professional, courteous and always friendly. We have our lift for the last 7years and Kris is our service man for many years.
George C.
George C.
 

Lift shop

We had an issue with our lift which required some attention. Horace was punctual, personable, professional and thorough.
Jim
JimSydney, NSW
 

Great

Service done today by the lift shop tech can’t remember his name but he gave spot on service and was very pleasant. The lift is awesome
Paul Z.
Paul Z.
 

Very good service

Jack and Horace spent a long time testing our lift, making sure it was perfect. Both were extremely helpful, polite and professional, and explained exactly what they needed to do. Happy to rate them 5/5.
Ari N.
Ari N.
  Verified

Great Service

Jack and Horace provided me with excellent service in replacing a hydraulic hose. Two professional and courteous service providers that I can highly recommend.
Robyn
RobynSouth East Queensland, QLD
 

Great communication

Sarah's attention to detail and communication skills are excellent to liaise with.
Denise
Denise
 

Bernhard was very nice

Bernhard attended to see why our lift wouldn’t work…he got it working but unfortunately the same problem occurred again later on same day…when Bernhard returned a few days later the Company had given him the incorrect part to replace…
Bernhard was prompt polite & apologised for the wrong part being supplied….he was able to get the lift operational again.
Denise from Berry
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David Marcells
David Marcells
 

Great lift service

Thank you Daniel for your excellent service , well done today.
George
George
 

Great service experience

Very happy with the quality of James' service and communication
larah
larah
 

Exceptional Technical Support

Daniel provided exceptional technical assistance. His clear and concise instructions over the phone made troubleshooting a breeze, allowing for a swift resolution to the issue. His expertise and helpful demeanor greatly contributed to a positive experience. Highly recommend Lift Shop services.
John B
John B
 

JOHN JB

James was on time very professional
James explained the fault and what was required to fix it
His manner is very commendable to the company's professionalism
A pleasure to have in our house and a job well done
Thank you!!
Louise G.
Louise G.
 

Thank you

James was very helpful and punctual. Couldn’t fault his service.
Cass D
Cass D
 

Impressive!

We are so impressed with our lift. It looks and works beautifully. Steven worked professionally and was always punctual. Very happy with the results
JAJ
JAJ
 

Daniel’s after care service was outstanding

Daniel the technician was outstanding in resolving teething issues after installation of the lift
Sophie W.
Sophie W.
 

Excellent service

Excellent first service of our lift from James - right on time and provided me with great information on the operation of the lift. Highly recommend.
Chiara K.
Chiara K.
 

Amazing service!

Bernhard was fantastic and very professional! Appreciate your help kindly!
Xinsheng W.
Xinsheng W.Sydney, NSW
 

excellent

Very satisfied with the service provided by technician Jack and Horace yesterday, it was so hot, but they kept working all day until the trouble was solved, I appreciate their professional service provided and their hard working attitude.
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Simon P.
Simon P.
 

Very satisfied customer

Thank you to James for his incredible service, fixing the issues with our lift. Not only did he fix the issue quickly and efficiently he took the time to go through all the safety features of the lift which is particularly important to us having a toddler in the house.
Isabella D
Isabella D
 

Thanks for the service

Thanks Jack & Brad did a great service at my house , very friendly and so sorry have to put you guys in a hot situation due to the air condition also out of service.
Alex R.
Alex R.
 

James was great

James was very helpful and fast, really friendly. Appreciate your help thank you
Heather Gee
Heather GeeAU
 

My lifeline

After much discussion with various staff members over several months, we finally had our lift issues sorted yesterday. A big thank you to Danielle for organising for Kris to come from Perth, as it was so important to have the issues resolved by someone professionally. As we live upstairs & I have recently broken my leg. Our lift is my lifeline.
Wayne M.
Wayne M.
 

Excellent

Great service and excellent working skills they fixed the lift in good.
James
James
 

James - lift service

James was very helpful and efficient with the lift service
Wendy
Wendy5 posts
 

Recommended Company

Punctual, efficient company. We had a great experience with our initial purchase and now we appreciate the annual maintenance and service.
Wengang Li
Wengang Li2 posts
 

Good impression

The best service and friendly attitude towards clients. Sarah has made fast Response to my requirement.
Daniel
Daniel
 

Lift service

John W turned up right on time and performed the service promptly
Peter R.
Peter R.Greater Melbourne (Inner), VIC
 

Excellent Service from Ben D from Lift Shop

Ben was the supervising technician who installed a passenger lift at our East Melbourne construction project. The service and communication we received from the team was excellent.
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marketing.incomesolution
marketing.incomesolutionSouthwest, VIC
 

Polite, professional and thorough

John W attended our office building to fix the button on our lift. He was polite, professional and fixed the broken part in a timely manner whilst being thorough. Would recommend John W's service and professionalism.
Jennifer k.
Jennifer k.
 

Efficient and friendly

Bernhard kept us informed about arrival time and did his work efficiently. He was polite and friendly. A positive experience.
Jacky B
Jacky BSydney, NSW9 posts
 

First time Lift owners

Horace was very personable, answered our uninformed questions with patience and reassured us about the functioning of our lift
Carmel C.
Carmel C.
 

Professional and efficient service

Service of the lift was carried out thoroughly and efficiently. Always grateful that professionals are maintaining the safe operation of our lift.
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