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Lighting Style

Lighting Style

4.5 from 58 reviews · View Statistics

Reviews

1.0

1 review
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  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No
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Karen

KarenSouth East Queensland, QLD

You will not receive what you expect

published

I buy online all the time and as we are building a new house, I was looking for outdoor lights. I should have done more homework before buying and looked at previous reviews, so my fault for not checking. I would not be using this company again because what we ordered is not what we received - and when I emailed them to query - there response was "We do send replacements for warranty issues but I’m afraid we don’t generally do returns/exchanges as the costs associated with shipping, testing, re-warehousing etc are quite significant" - that is word for word from them
So buyer beware - I will be ensuring my friends and wider network are aware of this company and there lack of customer service

Product Quality
Return Claim MadeYes
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Questions & Answers

Yahya

Yahyaasked

I have ordered a fan (order number: 14886) since 11-10-2017 and it didn't delivered yet.
Can you pls follow up?
Regards
Yahya

1 answer
Matt
Matt

Was your problem resolved? I’m going through the same issue.

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