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Linelink Online
Thank you
The original item arrived with a faulty power supply. Sometimes these things happen and that's fine. The true test is how the company you bought it from responds. So I emailed customer support and got a reply very quickly, a new one was dispatched the same day and arrived the day after that. Wonderful customer service! The product itself works as advertised and was easy to install.
1 comment
SteveGreater Melbourne (Metropolitan), VIC
Excellent Service
Great range and easy to navigate store. Backed up by great customer service and speedy turnaround time! Friendly staff went out of their way to meet my needs.
Product arrived as advertised and safely packed.
Highly recommend.
1 comment
Deakin F.Linelink Online
Hey Steve, thanks for your positive review, we really do appreciate it. We do go the extra mile to ensure customers are happy and I'm glad that is reflected in your experience at this difficult time d...
Read moreuring the Covid-19 lock down. We aim to deliver great prices with responsive customer service and support when it is needed. We hope to see you back again soon!MitchGreater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Needed a question answered and was contacted immediately
Had a question about postage and it was answered very quickly even though they have to deal with the Pandemic will definitely buy from these guys again a local trusted business. They even through in a Hardwire kit.
1 comment
Deakin F.Linelink Online
Mitch, thanks for your review! We do try and in the current Covid-19 environment it is hard to get stock and deliver stock! Our aim is to deliver high quality products at the best prices with awesome ...
Read morecustomer service. Thanks again for choosing us, we do appreciate your business Mitch!Find out how Linelink Online compares to other Electronics & Computing Shops
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richard08werribee
- 5 reviews
- 1 like
- Verified customer
Micro sd card. Bit late with post but its easter and they gave a little sweetener. A+
100% correct to description. Will buy from again. Quality products. Fair pricing. Good communication. Big range of dash cam products and accessories. Also when online in store it was very easy to look around and find what you need to look for.
1 comment
Deakin F.Linelink Online
Richard, thanks for your review of Linelink Online. As Australia's largest Dash Cam dealer we aim to deliver a vast range of quality products at sharp prices. We aim for rocket fast delivery but at ti...
Read moremes like now with Covid 19, there are a few delays. Thanks again, we hope to be able to look after you again.BernieSydney, NSW
- 2 reviews
Fantastic service !!!
Got my Olympus WS-852 Digital Voice Recorder inside 24hrs of me confirming the purchase.
Really happy with the prompt delivery .... outstanding product too, performed as advertised. Will definitely recommend your company.
1 comment
Deakin F.Linelink Online
Bernie, thank you so much for your review of Linelink Online. More importantly, we are so happy that we delivered fast and met your expectations. It's a tough time for Australian businesses and review...
Read mores like yours certainly help us so a heartfelt "thank you. Thank you for your business and we hope you come back to us again!Great price and crazy fast delivery
Ordered a dash cam. They had the cheapest price and package came Super quick. Ordered it on Friday night and it came Tuesday morning. They probably have the cheapest price if you’re looking into dash cams
1 comment
Deakin F.Linelink Online
Marko, thanks so much. As Australia's largest specialist Dash Cam dealer we aim to provide the best brands at the best prices with lightning fast delivery with stellar customer service. Glad we lived ...
Read moreup to standards for you! Thanks again for taking the time to write a review.Rodney
- 2 reviews
Outstanding customer service!
From researching item, to online purchase and delivery, everything was top notch. A pleasure to do business with the Linelink team!! Will recommend and shop here again. Thanks again. Rodney.
1 comment
Deakin F.Linelink Online
Rodney, thank you for taking the time to write a review. It is really appreciated. We strive to meet or smash customer expectations and I'm glad we hit the mark for you. We look forward to assisting you in the future. Happy new year to you!
NickNorthern Region, NSW
Great product at the best price
Purchase a Cellink Neo from Linelink at a great price. Product arrived earlier than expected and was brilliantly packed to maximise protection. Everything appeared to be in order with a selection of wiring options. Haven't connected yet but looking forward to putting it all together with my Viofo A129 Duo Dashcam.
For those, like me, that live in regional areas and don't have many options locally, this is a great way to buy and Linelink Online have made this an easy and pleasant experience.
Highly recommend.
Nick H. Armidale NSW
1 comment
Deakin F.Linelink Online
Nick, thanks for the beaut review of Linelink Online. We aim to please in terms of quality products, awesome service and great prices with fast shipping. It makes us really pleased to see you were a h...
Read moreappy customer with a great experience. Hope to see you back again.bobskiIllawarra, NSW
- 5 reviews
- 2 likes
everything went fine product was excellent fast delivery all good
people buying online all the time come to understand two things about online shopping 1/the choice is huge and better value 2/ it takes a little longer than going to the shop and buying it ..............postage ect if you cant wait go to the shop
1 comment
Deakin F.Linelink Online
Thanks for your review of Linelink Online. We really appreciate your comments. We aim to offer the best prices, epic customer service and speedy delivery. We are glad we lived up to your expectations!
Find out how Linelink Online compares to other Electronics & Computing Shops
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WV X.Perth, WA
- 2 reviews
Questionable conduct
Good range of quality products and competitive prices BUT unfortunately all tarnished by their lack of communication and professionalism.
They lied about my order being sent when they didn't even have the stock on hand to begin with, and then they bluntly lied on their ebay feedback account about providing me with daily updates about the delay, where in actual fact they only replied once, and only because I chased them up one week after they dishonestly marked the item as sent. Based on some of their negative feedback comments, it seems that ...
Read moresimilar issues have occured in the past as well. I actually left a neutral feedback as I did receive the item in the end, but they still couldn't admit their mistakes or just leave it as is, but instead they continued lying to cover them up. Please take this as a constructive feedback as whoever is responsible for managing your ebay account should probably be looking at their team responses more closely to prevent any reputational risk for your company.1 comment
Deakin F.Linelink Online
Thank you very much for taking the time to write a review. We aim to ship all our orders overnight and this occurs in most cases. From time to time there are variances to this where we can't ship item...
Read mores by air (specific batteries), where outside a delivery area (remote) or other circumstances. We always aim to advise customers as soon as we are aware of a delivery delay. We certainly don't lie and you'll see we have many happy customers as we always go the extra mile. In your case I am very sorry that we let you down and if you email us we'll be only too happy to do what we can to make your experience better. Thank you for the reply!Peter
- 4 reviews
- 1 like
Product is fine, but website lies about dispatch times
The product is fine, but the website lies about dispatch times. There is a countdown clock saying order before a certain time and it will be dispatched the same day. Like others have said this is a lie. the order was dispatched 2 days later, with Express Post delivery taking 4 days from order. If the website didn't lie to all customers about same day dispatch this would be a 5 star review.
2 comments
Deakin F.Linelink Online
Peter, thank you very much for taking the time to write a review. We aim to ship all our orders overnight and this occurs in most cases. In fact when we look across our entire order matrix from last m...
Read moreonth 97% of our orders were delivered next day. Sometimes there are circumstances that are out of our control that have an impact on delivery and we do what we can do alert our customers of any significant delays. We certainly don't lie about our delivery times though and you'll see there are many happy customers listed on Product Review. We take on your feedback and am very sorry that we didn't live up to your expectations this time.Delivery is out of your control, and I have no issue with the delivery time. Looking through the reviews here, I think you will find the promise of same day dispatch not being met is a common issue, n...
Read moreot an isolated case. Had your site not promised same day dispatch I would have left a five star review. Just remove the stupid countdown clock promising same day dispatch and your ratings will lift. Dispatch within a couple of days is acceptable to most, had same day not been promised.Hayden L.Greater Melbourne (Outer), VIC
- Verified customer
Slow shipping & poor communication!
I purchased a product from their eBay store with express shipping. It didn’t arrive for several days, with the dispatch label showing that it was posted the day I ordered it; meaning they didn’t send it via express post. Throughout the whole process they didn’t provide me with the tracking number (even though I asked), I assume to cover up the fact that they weren’t actually using express post.
1 comment
Deakin F.Linelink Online
Hayden, thank you for your review. I've looked at your order and can see that it was sent via Startrack Couriers, not with Australia Post. We are taking up the delivery delay with Startrack as they no...
Read morermally deliver overnight. The iSmartGate product that you ordered is a new product in Australia and is fulfilled from our QLD logistics facility and it looks like we were awaiting stock from Remsol who are in Spain and that the inbound stock was delayed slightly. We apologise for the delay and as you will see from most of our reviews, our delivery time frame is overnight in most cases. We hope you'll give us another chance in the future because we aim to please our customer base as we like happy customers not unhappy ones!AaronPerth, WA
- 3 reviews
- 1 like
Shipping took to long
Bought a Viofo dash cam online from Linelink after seeing a deal posted on Ozbargain. From ordering online to receiving the dash cam took 1 day less than 3 weeks which is too long.
Also no tracking details provided despite having asked for them. Not sure why they are unable to provide tracking details. Was advertised as Express Post but there was nothing express about it.
1 comment
Deakin F.Linelink Online
Thanks for your review Aaron. On this special deal on Ozbargain we did advertise that shipping would take place on the 10th of July via Express Post. In accordance with that commitment we shipped on t...
Read morehe 10th but unfortunately our freight partner Australia Post really dropped the ball. Whilst we shipped on the 10th of July many of the consignments from this special deal took more than 8 days to arrive. We are taking this up with Australia Post management as this is totally not acceptable. So we will wear this one, we apologise for the delay you encountered once the consignment was lodged and we can assure you that such delays are not standard practice for us. We hope you enjoy using your Viofo Dash Cam.Eric IGreater Melbourne (Metropolitan), VIC
- 12 reviews
- 4 likes
- Verified customer
Great Website, Great Customer Service, Very Competitive in Price
First time ordering from Linelink Online. I bought a Viofo A129 Duo dash cam and am very happy with the whole experience from using the website, chatting to customer service prior to purchase, check out and fast delivery. They were quite competitive in price compared to other major online stores and am very happy at the price I bought my dash cam. They are very quick to respond to my queries and concerns too. I got my order delivered within 2 days as I made the order at night time. Nothing negative to say really, so far so good. Hopefully the dash cam will last and I won't need to make a warranty claim. If I do, I will update my experience here. I highly recommend Linelink for any anyone looking to buy a dash cam.
1 comment
Deakin F.Linelink Online
Eric, thank you so much for your kind message and positive review. We like to consider ourselves experts in the art of Dashcamology (yes, we mage that up). In all seriousness, we live, eat and breathe...
Read more Dash Cams so you bought your Viofo Dash Cam from the right place. Viofo Dash Cams offer outstanding technology and quality at amazing prices. I hope we can help you out again!D Jones
- 3 reviews
Great product , a little issue with a wrong part sent but resolved FAST ! Thanks
Had an incorrect item sent , was rectified ASAP . In fact a new item was sent before I resposted the old for return .
Issues happen but it’s great to see such great customer service in solving my issue.
My Gogogate2 garage is awesome .
1 comment
Deakin F.Linelink Online
Daniel, thanks so much for taking the time to write a review. We really value your feedback and we are so happy that your Gogogate is meeting your expectations. We don't always get it right but as you...
Read more've pointed out, we fix our mistakes fast to keep our customers happy. Thanks again!Find out how Linelink Online compares to other Electronics & Computing Shops
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GrandpaGrowlSouthern and Hills, SA
- 3 reviews
- 3 likes
Excellent Quality, Great Customer Service
The supply & delivery of the A129Duo made the whole purchase a plus. The followup by staff of a logistical was exceptional. The product was of the highest quality, easy to install and works well. Certainly lived up to best price guarantee on the website.
1 comment
Deakin F.Linelink Online
Thanks so much for your review. Viofo make an awesome Dash Cam and as you've pointed out they are easy to install and operate. We are really happy that you liked the product and our service levels, we...
Read more really go the extra mile to make our customers happy ones. Thanks again!George K.Greater Melbourne (Metropolitan), VIC
Service, Price and Quality Products!
It was a breeze doing business with Linelink! They were more than accomodating, punctual in response to questions and very willing to go the "extra mile!" I look forward to fitting my new BlackVue unit! Thanks guys!
1 comment
Deakin F.Linelink Online
George, we will always go the extra mile where we can for our customers. Your custom is very much appreciated and we how we can be of assistance again to you, your friends or family.
GailSydney, NSW
- 5 reviews
- 2 likes
Great product
I bought my Blackvue B112 battery pack from Linelink to power my Blackvue dashcam. I'm very happy with the price, the delivery of the product & ease of purchase with Linelink.
The quality of the product is excellent. It does exactly what they describe. Very happy.
Will use them again.
1 comment
Deakin F.Linelink Online
Gail, thanks for your review of Linelink Online and Blackvue products. We agree, Blackvue are an awesome brand of Dash Cam and their accessories really do what they are supposed to do. Most importantl...
Read morey though, they are rugged enough for our harsh land. Thanks again for shopping online with Linelink Online - the Dash Cam experts in Australia!P KumarIpswich
- 2 reviews
- 2 likes
Good service and iSmartgate - great product offered by Linelink
This is my first experience with Linelink and I was very satisfied, I ordered a smart gate controller called iSmartgate. A quality product, very competitive pricing and postage was quick. Have already recommended Linelink to my friends for iSmartGate product.
1 comment
Deakin F.Linelink Online
Thanks so much for your positive review of Linelink Online, we really appreciate it. The iSmartgate range is a great way to make your Garage Door or Gate "smart" so that you can open or close it from ...
Read moreanywhere. Thanks for your business, we really do appreciate it!Ariya P.Sydney, NSW
Viofo dash cam
Ordered Viofo A129 Duo Dual Lens Dual Channel Dash Cam from Linelink. The price is very reasonable and shipped was quick. Cam was easy to install and use. Happy with the purchase and would recommend the buyer. Thank you
1 comment
Deakin F.Linelink Online
Thanks so much for your review of Linelink Online and the Viofo A129 Dash Cam. We aim to please and as Australia's leading Dash Cam dealer we offer the best prices, best range and great advice. We hope to see you back again soon.
Questions & Answers
Ibrahim A.Sasked
Hi dears
I wonder why (DR750-2CH LTE 4G) works only in Australia and Japan, while any GSM cell phone can work in any country in the world?
Based on my career in telecommunications I reviewed the technical data of the Australian operator (the LTE band), and I assume that your camera would operate in other countries as well. Do I miss something here?
BR
1 answer
Deakin F.Linelink Online
Thanks for your message, I can only talk to the suitability of this item in the Australian market, you'd need to contact Blackvue directly. But the modem in this device is only suitable for use with the Vodafone network in Australia.
Bazzaasked
I have a question regarding dash can installation, I have booked in for a customer supplied unit, paid the money, and it has been over a week now and I haven’t had any company from you at all, my installation was requested for the 29/5/20.
Can you tell me what is happening
3 answers
Deakin F.Linelink Online
Barrie, you'll see a confirmation message in your email. Your installation is all booked for today. Thanks again for your business.
Thank you for your quick response, installation done and dusted, no trouble, no fuss, thank you for the service, gladly recommend you to anyone that requires a dashcam fitted, whether one of your own, or one bought from linelink, get a professional from the start, and not a back yarder, who thinks they know what they are doing, yep, my fault, for not getting a professional.
Deakin F.Linelink Online
Barrie, as the song says, "you took the words right out of my mouth". In all seriousness, it pays to get your Dash Cam professionally installed. Not only does it protect your vehicle's electrical system but also your Dash Cam. Most notably too, you know your Dash Cam will work when it needs to. So glad we were able to help you and we lived up to your expectations! A big thank you to you Barrie for your custom, we appreciate it!
Richard V.asked
Order 5734 what is happening you send me email saying 20/5 and still nothing what's gong on.
3 answers
hello, i don't work for linelink but have bought things. i have noticed that due to this stupid covid-19 it is talking almost everything ut to a week longer to get to me. maybe that will be the same for you. Maybe track your item with tracking number and ring AusPost. hope this helps and hope your item is recieved.
Sorry mate I thought it was them thanks any way.
Deakin F.Linelink Online
Richard,
Due to the Corona Virus pandemic there are some delays right across the supply chain at the moment and that is having an impact on all deliveries at the moment. This is due to the reduced capability of flights to transport goods in and out of Australia and similarly, in Australia itself. Unfortunately these delays are unavoidable due to the environment we are in. With most goods that we sell coming from Asian manufacturers our inbound deliveries have been delayed. This coupled with the outbound delays Australia Post is currently experiencing in their delivery network means we, like other dealers are having longer delivery times. Please reach out to us at info@linelink.com.au and we can help you with your individual consignment. Thanks for your business and your patience - we appreciate it at this difficult time.
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Deakin F.Linelink Online
Andrew, so glad we were able to assist you and make this right. We do try hard to resolve issues as they arise and whilst we don't always get it right I am so glad to hear that your experience was a g...
Read moreood one that lived up to your expectations. We hope to see you back with us again on your next purchase. Wishing you a Merry Christmas and all the best for 2021.