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Loan Base

Reviews

5.0

34 reviews
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Kenneth2

Kenneth2Sydney, NSW

  • 2 reviews
  • 1 like

Amazing and helpful team

published

Edison and his team was very helpful and professional throughout our first home mortgage.
Helping us find a great home loan, they were very approachable and patient as we had a lot of questions that needed to be answered. They were always transparent and guided us from start to end.

We would definitely recommend to any of our family or friends!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan used forFirst Home
1 comment
Loan Base
JJ F.Loan Base
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Nanda

NandaSydney, NSW

  • 4 reviews

Loanbase team is amazing

published

Leo and Tanisha helped us in getting across every step in detail. Their coordination and follow up was excellent which made our application journey really pain free. Their support was amazing

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Hi Nanda, thank you for your kind review! The team here strives to provide our service with excellence so it's reassuring to see you had a great experience working with Leo and Tanisha.
We look forward to working with you again in the near future!

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Nik Nieuwenhuis

Nik NieuwenhuisSouth East Queensland, QLD

Fantastic experience with Loan Base!

published

We recently chose Loan Base for refinancing our Homeloan and could not have picked a better Broker. Andrew and the team at Loan Base made the whole process so easy. From initial contact and proposal through to final settlement the communication was clear and everything was finalised quickly. They answered all our questions along the way.
Thanks Andrew and the Loan Base Team!! Would definitely recommend to friends & family or anyone looking to refinance or get a loan.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJanuary 2021
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Hi Nik, thank you for your kind review. We're so glad you had a great experience with Andrew and the Loan Base team and are looking forward to working with you again in the future!

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Amazing service!

published

Just purchased my first home with these guys! Amazing service and highly recommend. They found a super low rate for me and were extremely responsive and timely with everything. Not once did I have to chase them up. Very pleasant experience. Thanks again!

Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Loan Base
JJ F.Loan Base
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Anand C

Anand CSouth East Queensland, QLD

  • 2 reviews
  • 4 likes

Refinance made easy

published

A pleasure to deal with Leo, Lauren and the admin team as my refinancing was transparent and made extremely easy. They work for your needs, provide with the all the options and gets the process of refinancing done very efficiently. They was particularly patient in answering all the silly but valid questions that came with it and help along the way. Highly recommend them.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Hi C, thanks for your kind review. We always aim to deliver our clients a great experience, and we're really happy to hear that the team took good care of you. We look forward to working with you again!

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Prasanga D.

Prasanga D.Greater Melbourne (Outer), VIC

Expert team of professionals to help you with your home loans

published

Leo reached out to me when I compared home loans from their website and helped me to select the best deal in town to refinance our mortgage. He explained all the options we have and explained why one is better than the other in various scenarios.
Lauren lodged the loan documents on behalf of us and she was thorough, she made sure we had timely provided all relevant docs so the loan can progress sooner.
Overall our experience was 5star with LoanBase team, we were able to get the deal we wanted. Would highly recommend LoanBase!

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Professional broker acting in my best interests

published

Leo and Lauren were always friendly and patient. They acted in our best interests and achieved a great result from a reputable financier. Communication was excellent all of the way through the process. Thanks for all of your help.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Damodar S.

Damodar S.

  • 2 reviews

LoanBase Team is unbelievably Amazing

published
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Jenny Y.

Jenny Y.Sydney, NSW

Trusted broker

published

Leo and his team are excellent at what they do - knowledgeable and understands and delievers on each customers' unique situations and needs. They kept me informed and ensured all my queries were answered throughout the whole process.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Very friendly and professional service

published

Leo, Lauren and their team found us a great interest rate and guided us through the entire refinance process. Both were happy to answer any questions we had and got back to us quickly with a phone call or an email.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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snaps

snapsSydney

  • 2 reviews
  • 1 like

Excellent broker

published

I can highly recommend Leo and his team at Loan Base. They were a pleasure to deal with and their online systems are excellent. They found a the best around with some added bonuses that made the refinance all the more worthwhile. Their follow up service was fantastic as well.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeVariable Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Great service, secured our first home loan

published

Chris, Lauren and all others that we dealed with at Loan base were professional, helpful and went above and beyond to secure our first home loan in an extremely unstable financial environment.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Loan Base
JJ F.Loan Base
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Junzhao

JunzhaoGreater Melbourne (Metropolitan), VIC

Very happy with the service

published

The whole refinance process was done very professionally. Andrew is extremely responsive and straightforward. They were recommended to me by a colleague of mine and I sure would recommend them to anyone who is seeking to obtain a new home loan.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Loan Base helped me with the perfect home loan product

published

Loan Base got me a great deal for my home loan. They were quick to get it settled, especially the senior broker, whose industry experience got me the best rate. Thanks Loan Base.

Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Hi Arun, thanks for your kind review. Our team of brokers at Loan Base has extensive industry knowledge which we use to get you the best possible deals without the hassle of a prolonged settlement, so we're glad you had a great experience with us!

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Amazing - highly recommend!!

published

Thanks so much Chris and Lauren! You made the process so easy. So helpful and great communication. I Would highly recommend you to everyone I know and everyone they know! Definitely A++++

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Thanks for your lovely review, Alana. We at Loan Base always strive for transparent communication to ensure our clients get the best possible service, so it's great to hear that Chris and Lauren could give you a smooth experience during this process!

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Chandra Ojha

Chandra OjhaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 4 likes

Very Professional and Stress Free

published

It has been great dealing with Leo and Lauren. They have been very helpful from beginning and provided the best deal we could get in the market.

Tranffering from one bank to another was a breeze and absolutely hassell free.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Brett M

Brett MO'Connor 2602, ACT

Good team effort to produce beneficial results

published

Loan Base works hard to deliver results for their customers: they are a determined outfit with a definite customer focus and many options for you to consider. Their service doesn't cease at the moment that you sign on the dotted line too - they're here for the long haul. A strongly recommended option for those looking for the best finance or refinance option available, and a comfortable way of making the transition.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeVariable Rate
Loan Start DateJuly 2020
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Excellent service by Leo & team!

published

Very impressed with the service, extremely professional and transparent.
Leo provided options as per my need. He was always available to answer my queries & ensured everything was taken care of.
Will highly recommend Loan base.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeSplit
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Gopi P.

Gopi P.Greater Melbourne (Inner), VIC

Home loan

published

As a client what else you want when Chris and his team are very efficient, Quick response to calls and emails. Always there to help with any questions. It was a very smooth process with both properties refi. Support team was very helpful and updating every stage of the loan application. I would strognly recommend to have a initial chat with Chris and see whats on offer, he will give you complete insights of the product, fees and charges. Its pure black and white.
Amazing the way Loan Base team operates. Give it a go and you wont regret it.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Stephanie S.

Stephanie S.Sydney, NSW

Chris and his team were exceptional!

published

Chris and his team were exceptional! Professional and kept us frequently and thoroughly informed through the whole process. We would recommend them to any friend, family or stranger that needed a loan! We are stoked!

Chris and team gave us Great ongoing service through the whole process
There were no extra or hidden costs, the bank paid us 4k in the end
The rate is a huge improvement on our position. It pays to change!

Transparency
Customer Service
Application Process
Online Tools
Incentivised ReviewNo
Loan TypeSplit
Loan Start DateJuly 2020
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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CategoryLoans and Car LoansLoans and Home LoansLoans and Personal LoansLoans and Business Loans
Repayment FrequencyFortnightly, Monthly and Weekly
Loan Amount $100.00 to $100,000.00
SecurityProperty and Unsecured
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