Helpful, passionate and educated team
I never thought we would tread the path of going through a broker, I always thought my financial literacy and background would outweigh most in the industry.
The products they use to give guidance on your current loans, advise potential for new loans and the savings you could achieve are second to none. And I can attest to the accuracy of the estimates - every $ has been accounted for and matches perfectly!
At first it was daunting, and I had my reservations... They did an exemplary job, helping us through the process, even when we doubted w...e would be able to break free from our existing loans. The rates they secured for us, special bonus as customers and ongoing fees (nil) were nothing short of amazing and in hindsight, only top brokers could have secured the rates we got (I tried prior with banks but they were having none of it). The ongoing support and feedback, even when the loan was completed, again was wonderful to see, not many companies I have dealt with in the past want anything more to do with you when they have received their commission. They helped chase up loose ends and provided further advice without hesitation. So, if you're in the market for a competitive rate, want the confidence that a reliable team will do all the hard work, research and give solid advice, I totally recommend loan base. I would love to single out sole team members, but this is not fitting to the overall cohort and genuine experience and support everyone provided through every step. Thank you.
Fantastic experience with Loan Base!
We recently chose Loan Base for refinancing our Homeloan and could not have picked a better Broker. Andrew and the team at Loan Base made the whole process so easy. From initial contact and proposal through to final settlement the communication was clear and everything was finalised quickly. They answered all our questions along the way.
Thanks Andrew and the Loan Base Team!! Would definitely recommend to friends & family or anyone looking to refinance or get a loan.
Home loans made easy
The team in Loan Base was excellent and very professional. A special thanks to Edison who I dealt with and he was able to provide accurate information and was very efficient on informing me of updates during the application process. Edison took due care to ensure that I got the best rates and had worked very hard to get my application over the line. Excellent customer service.
Excellent Service. Highly recommend!
Excellent Service. Highly recommend Loan Base!
To start with, their proposal was clear and giving different options.
Leo was giving clear info and regular updates and follow-ups which was great. Will use them again.
- Home Loans
- Verified customer
Refinance made easy
A pleasure to deal with Leo, Lauren and the admin team as my refinancing was transparent and made extremely easy. They work for your needs, provide with the all the options and gets the process of refinancing done very efficiently. They was particularly patient in answering all the silly but valid questions that came with it and help along the way. Highly recommend them.
Professional broker acting in my best interests
Leo and Lauren were always friendly and patient. They acted in our best interests and achieved a great result from a reputable financier. Communication was excellent all of the way through the process. Thanks for all of your help.
LoanBase Team is unbelievably Amazing
I appreciate the professionalism of loanbase and the pace at which Leo (and the staff) have worked.
They were simply relentless in ensuring that customer experience was their number one priority and made my refinance application process smooth, but thorough. Unlike other brokers, Leo and his team kept me frequently updated - sometimes even on daily basis on how my application was progressing.
They were super quick to revert and resolve any queries raised.
They have some amazing reports and proposal forms that will blow you away - it offers so m...
I can highly recommend Leo and his team at Loan Base. They were a pleasure to deal with and their online systems are excellent. They found a the best around with some added bonuses that made the refinance all the more worthwhile. Their follow up service was fantastic as well.
Great Service, Professional and Clear Communication
Leo was excellent to work with from start to finish of the refinancing process. Clear and professional communication whilst still maintaining a personal touch, Leo understood our requirements and offered us the best interest package in addition quick turn arounds on all of our queries including on weekends - great customer service!!!
Thank you Leo. Our special thanks to Lauren, it was a pleasure working with Lauren who attended to all our documentation requirements. Thanks to Batu and Susan too.
Great team, great teamwork!!!!
Great service, very effective communication
Great service, very effective communication and very quick follow-up as well. Andrew and his whole team have been very professional right from the start to finish. We were quite impressed with their website which helped me and my wife quickly understand various products available and go with the most suitable one for our needs. Highly recommendable!
Very happy with the service
The whole refinance process was done very professionally. Andrew is extremely responsive and straightforward. They were recommended to me by a colleague of mine and I sure would recommend them to anyone who is seeking to obtain a new home loan.
They where Great the best.
Loan Base where a pleasure to deal with both Andrew and Lauren where very professional and helpful the loan went through to settlement without a hitch I would just like to thank Home Base for there great work. I would highly recommend them Big thanks again Home Base.
Good service, good home loan rate
Very impressed with the service, extremely professional and transparent.
Chris provided options as per my need. He was always available to answer my queries & ensured everything was taken care of.
Will highly recommend Loan base.
Good team effort to produce beneficial results
Loan Base works hard to deliver results for their customers: they are a determined outfit with a definite customer focus and many options for you to consider. Their service doesn't cease at the moment that you sign on the dotted line too - they're here for the long haul. A strongly recommended option for those looking for the best finance or refinance option available, and a comfortable way of making the transition.
Great Rates & Great Service
Great customer service, very transparent and awesome rates. Highly recommend Andrew and the Loanbase team for home loans. From start to finish the process was made very easy. Wouldn't hesitate to use them again.
Home with loan base
Had Leo Gonzales and Lauren Flood organise our new loan with us porting our existing loan to the Adelaide bank, Leo and Lauren where 100% professional with amazing communication, always spot on with there replies, was able to get a lower interest rate home loan and they even rebated the fees. Would highly recommend Loan Base thanks again Leo and Lauren!!..
Competitive rates and good customer service
The team at Loan base is most helpful, efficient and genuinely lovely.
A special mention to Andrew Lucas.
I would have no hesitation whatsoever in using Loanbase again, or in highly recommending them to anyone.
Easy to work with
Andrew helped me move two loans, the first was 6 months ago and the second loan was just last month. On both occasions the loans were moved hassle free and saved me a heap of time and money. Andrew and his team are easy to deal with and would recommend them to anyone.
Most competitive rate in the market by far and exceptional customer service
My refinance with Loanbase was so quick and stress free and they brokered an amazing rate, saving 0.52% from what was an already competitive rate from a non-bank lender. Andrew was easy to deal with, gave me great confidence that my application would be approved, and that the outstanding rate was real and would provide me some incredible savings. As an investor on interest only, I've been used to paying a premium compared to home owners on principal and interest. The rate from my new lender is lower than what most Aussies are paying on their principal place of residence. Definitely recommend that you give Loanbase a go.
Great team, fantastic results
Andrew Loucas and team worked hard to secure me my home loan. Incredible! Very highly recommended. Andrew managed to secure me a great rate and help us through the hoops of purchasing. Also, if you have a slightly unorthodox situation speak with the team. Am using them again for a future purchase.
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|Category||Loans and Car Loans||Loans and Home Loans||Loans and Personal Loans||Loans and Business Loans|
|Repayment Frequency||Fortnightly, Monthly and Weekly|
|Loan Amount||$100.00 to $100,000.00|
|Security||Property and Unsecured|
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