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Loan Base

Reviews

5.0

10 reviews
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Nanda

NandaSydney, NSW

  • 4 reviews

Loanbase team is amazing

published

Leo and Tanisha helped us in getting across every step in detail. Their coordination and follow up was excellent which made our application journey really pain free. Their support was amazing

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Hi Nanda, thank you for your kind review! The team here strives to provide our service with excellence so it's reassuring to see you had a great experience working with Leo and Tanisha.
We look forward to working with you again in the near future!

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Best broker service in Australia

published

I can’t recommend Loan Base enough if you are looking for the most competitive interest rate out there! I had a positive and stress free experience working with Andrew and his team, who worked around the clock to meet our 30 day settlement. Great customer service and professional team.

Customer Service
Incentivised ReviewNo
Loan TypeFixed Rate
1 comment
Loan Base
JJ F.Loan Base

Hi Aylin, thanks for your kind review! We strive to provide a stress-free service and are glad to hear that you indeed experienced this working with Andrew and the Loan Base Team. We look forward to working with you again in the near future!

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Amazing service!

published

Just purchased my first home with these guys! Amazing service and highly recommend. They found a super low rate for me and were extremely responsive and timely with everything. Not once did I have to chase them up. Very pleasant experience. Thanks again!

Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Loan Base
JJ F.Loan Base
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Jenny Y.

Jenny Y.Sydney, NSW

Trusted broker

published

Leo and his team are excellent at what they do - knowledgeable and understands and delievers on each customers' unique situations and needs. They kept me informed and ensured all my queries were answered throughout the whole process.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Great service, secured our first home loan

published

Chris, Lauren and all others that we dealed with at Loan base were professional, helpful and went above and beyond to secure our first home loan in an extremely unstable financial environment.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forFirst Home
1 comment
Loan Base
JJ F.Loan Base
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Sean G

Sean GSydney, NSW

Simply awesome service - made everything really easy!

published

Chris and his team were excellent from start to finish. We were referred by our lawyer who said they were good, but they were actually amazing - exceeding our expectations in every area! Great advice, finding the best interest rate and loan package options, excellent tools to get information together, detailed guidance around completing paperwork, happy to answer any questions (even dumb ones!) and always super-responsive. Basically we couldn't recommend them highly enough.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateSeptember 2020
1 comment
Loan Base
JJ F.Loan Base
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Loan Base helped me with the perfect home loan product

published

Loan Base got me a great deal for my home loan. They were quick to get it settled, especially the senior broker, whose industry experience got me the best rate. Thanks Loan Base.

Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Hi Arun, thanks for your kind review. Our team of brokers at Loan Base has extensive industry knowledge which we use to get you the best possible deals without the hassle of a prolonged settlement, so we're glad you had a great experience with us!

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Amazing - highly recommend!!

published

Thanks so much Chris and Lauren! You made the process so easy. So helpful and great communication. I Would highly recommend you to everyone I know and everyone they know! Definitely A++++

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan Start DateSeptember 2020
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base

Thanks for your lovely review, Alana. We at Loan Base always strive for transparent communication to ensure our clients get the best possible service, so it's great to hear that Chris and Lauren could give you a smooth experience during this process!

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Chandra Ojha

Chandra OjhaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 4 likes

Very Professional and Stress Free

published

It has been great dealing with Leo and Lauren. They have been very helpful from beginning and provided the best deal we could get in the market.

Tranffering from one bank to another was a breeze and absolutely hassell free.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Gopi P.

Gopi P.Greater Melbourne (Inner), VIC

Home loan

published

As a client what else you want when Chris and his team are very efficient, Quick response to calls and emails. Always there to help with any questions. It was a very smooth process with both properties refi. Support team was very helpful and updating every stage of the loan application. I would strognly recommend to have a initial chat with Chris and see whats on offer, he will give you complete insights of the product, fees and charges. Its pure black and white.
Amazing the way Loan Base team operates. Give it a go and you wont regret it.

Transparency
Customer Service
Application Process
Timeliness
Incentivised ReviewNo
Loan TypeFixed Rate
Loan used forRefinancing
1 comment
Loan Base
JJ F.Loan Base
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Loan Base

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CategoryLoans and Car LoansLoans and Home LoansLoans and Personal LoansLoans and Business Loans
Repayment FrequencyFortnightly, Monthly and Weekly
Loan Amount $100.00 to $100,000.00
SecurityProperty and Unsecured
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