- Sign in
- Write a review
Loan Base
Home Loans, Loan Base Car Loans, Personal Loans, Business LoansTrentanSouth East Queensland, QLD
- 3 reviews
Helpful, passionate and educated team
I never thought we would tread the path of going through a broker, I always thought my financial literacy and background would outweigh most in the industry.
The products they use to give guidance on your current loans, advise potential for new loans and the savings you could achieve are second to none. And I can attest to the accuracy of the estimates - every $ has been accounted for and matches perfectly!
At first it was daunting, and I had my reservations... They did an exemplary job, helping us through the process, even when we doubted w...
Read moree would be able to break free from our existing loans. The rates they secured for us, special bonus as customers and ongoing fees (nil) were nothing short of amazing and in hindsight, only top brokers could have secured the rates we got (I tried prior with banks but they were having none of it). The ongoing support and feedback, even when the loan was completed, again was wonderful to see, not many companies I have dealt with in the past want anything more to do with you when they have received their commission. They helped chase up loose ends and provided further advice without hesitation. So, if you're in the market for a competitive rate, want the confidence that a reliable team will do all the hard work, research and give solid advice, I totally recommend loan base. I would love to single out sole team members, but this is not fitting to the overall cohort and genuine experience and support everyone provided through every step. Thank you.1 comment
MadHarGreater Melbourne (Inner), VIC
Example of excellent customer service from Loan Base
Our experience with Loan Base was nothing less than exceptional. Shout out to Leo and Lauren.
We did had an instance where seemingly an unexpected cost was hitting our refinance process but when explained to Leo, he understood the issue and helped us to get past that unexpected cost.
This is all you want as a customer.
We are extremely satisfied and we are going to recommend Loan Base (especially Leo and Lauren) for their excellent and exceptional support throughout our loan re-finance journey.
Good Luck Leo and Lauren !
Cheers,
Madhur
1 comment
JJ F.Loan Base
Hi Madhur, thanks for your kind review! The Loan Base Team is focused on ensuring ongoing assistance and full transparency is provided end-to-end, and are pleased to hear you had a positive experience...
Read more working with Leo and Lauren, where any issues were dealt with effectively. We look forward to working with you again in the near future.NandaSydney, NSW
- 4 reviews
Loanbase team is amazing
Leo and Tanisha helped us in getting across every step in detail. Their coordination and follow up was excellent which made our application journey really pain free. Their support was amazing
1 comment
JJ F.Loan Base
Hi Nanda, thank you for your kind review! The team here strives to provide our service with excellence so it's reassuring to see you had a great experience working with Leo and Tanisha.
We look forward to working with you again in the near future!
Find out how Loan Base compares to other Loans
Know better, choose better.
Jas aGreater Melbourne (Inner), VIC
- 3 reviews
Excellent Mortgage Brokers
So thankful for Leo and Lauren for all their help and for pushing through to make our refinancing and renovation endeavours come true!
Leo was very professional, patient and responsive to all my questions!
I highly recommend Leo for those looking for a mortgage broker, and Lauren as his support person, was a brilliant addition to the wholesome service provided.
Thank you Leo and Lauren
1 comment
JJ F.Loan Base
Hi Jas, we really appreciate your kind review, thank you! Huge congratulations on your renovation endeavours coming true, we're so glad we could be part of it in a small way. The Loan Base Team consis...
Read moretently strive to provide a professional and wholesome service to all our clients and are pleased to know you had a great experience working with Leo and Lauren. We look forward to working with you again in the near future!Best broker service in Australia
I can’t recommend Loan Base enough if you are looking for the most competitive interest rate out there! I had a positive and stress free experience working with Andrew and his team, who worked around the clock to meet our 30 day settlement. Great customer service and professional team.
1 comment
JJ F.Loan Base
Hi Aylin, thanks for your kind review! We strive to provide a stress-free service and are glad to hear that you indeed experienced this working with Andrew and the Loan Base Team. We look forward to working with you again in the near future!
Exceptional
If only I can give more than 5 stars.
The service that I have received from my first call all the way to settlement has been exceptional.
I could not have asked for a better broker than Andrew & Tanisha who provided me a very competitive rate and at the same time took care of everything hassle free.
Highly recommended loanbase & will be referring family/friends
1 comment
JJ F.Loan Base
Hi Firas, thank you for the kind review. We always strive to deliver a professional and efficient service to all our clients. We're glad to hear you had a great experience with Andrew & Tanisha. We lo...
Read moreok forward to working with you again in the near future!Simon H.Metropolitan Adelaide, SA
- Home Loans
- Verified customer
Fantastic A++ From Andrew & Tanisha (Loan Base)
Nothing but service from this team. At every step that outlined what was required.
My finances were tricky as linked to a family business and trust, and they helped throughout each step.
My wife and I are so pleased to be saving so much money with our new loan, and can't wait to work with the team again in 2 years time when our contract is up.
Would absolutely recommend to any friends and family.
A special shoutout to Tanisha who was super helpful throughout the process.
1 comment
JJ F.Loan Base
Hi Simon, thank you very much for your kind review. The Loan Base team always aims to be thorough and transparent when preparing tricky applications, so we're glad to hear that you had a positive expe...
Read morerience working with Andrew and Tanisha. We look forward to working with you again in the near future!Nik NieuwenhuisSouth East Queensland, QLD
Fantastic experience with Loan Base!
We recently chose Loan Base for refinancing our Homeloan and could not have picked a better Broker. Andrew and the team at Loan Base made the whole process so easy. From initial contact and proposal through to final settlement the communication was clear and everything was finalised quickly. They answered all our questions along the way.
Thanks Andrew and the Loan Base Team!! Would definitely recommend to friends & family or anyone looking to refinance or get a loan.
1 comment
JJ F.Loan Base
Hi Nik, thank you for your kind review. We're so glad you had a great experience with Andrew and the Loan Base team and are looking forward to working with you again in the future!
Amazing service!
Just purchased my first home with these guys! Amazing service and highly recommend. They found a super low rate for me and were extremely responsive and timely with everything. Not once did I have to chase them up. Very pleasant experience. Thanks again!
1 comment
JJ F.Loan Base
Hi Nyree, thanks for your kind review, we really appreciate it. We always aim to provide our clients with ongoing updates and consistent communication and are so glad you were pleased with the Loan Ba...
Read morese experience. We look forward to working with you again in the near future!Find out how Loan Base compares to other Loans
Know better, choose better.
RejeeshSydney, NSW
- 2 reviews
Great experience working with Loan Base! Keep up the good work!
Very fortunate to have chosen Loan Base for my loan refinancing. They are are group of great professionals who helped me get the best deal in the market and supported me throughout out the application process, loan settlement and beyond! Dealing with Leo, the mortgage specialist on my loan application has been a great experience, he is very informative and above all very honest and transparent in his dealings. Highly recommend Leo and the whole team of Loan Base for any mortgage related services!
1 comment
JJ F.Loan Base
Hi Rejeesh, thank you very much for you kind review. We're so glad to hear that you had a great experience working with Leo and the Loan Base Team. We always aim to provide a very catered and professi...
Read moreonal service extending beyond settlement to all of our clients. We look forward to working with you again in the near future!Leo is super dedicated
Leo is very dedicated, answer my questions in timely manner, very easy to reach. He will not make up an answer, if there is something he is not sure, he will confirm with the bank and get back to me. Very happy with Leo. Highly recommended!
1 comment
JJ F.Loan Base
Hi Qi, thank you very much for the kind review. We always aim to provide our clients with ongoing updates and accurate responses to their questions. We're glad to hear that you had a great experience ...
Read moreworking with Leo and the team, and look forward to working with you again in the future.Home loans made easy
The team in Loan Base was excellent and very professional. A special thanks to Edison who I dealt with and he was able to provide accurate information and was very efficient on informing me of updates during the application process. Edison took due care to ensure that I got the best rates and had worked very hard to get my application over the line. Excellent customer service.
1 comment
JJ F.Loan Base
Hi Ayadav, thanks for your kind review. We always strive to deliver a professional and efficient service to all our clients. We're happy to hear that Edison and the team took good care of you during t...
Read morehe application process, and we look forward to working with you again in the future.SmithPerth, WA
- 2 reviews
Excellent Service. Highly recommend!
Excellent Service. Highly recommend Loan Base!
To start with, their proposal was clear and giving different options.
Leo was giving clear info and regular updates and follow-ups which was great. Will use them again.
1 comment
JJ F.Loan Base
Hi Smith, thanks for your kind review. We always aim to provide clear and catered options for every client's individual needs and preferences, and we're so glad to hear you had a positive experience w...
Read moreith Leo and the team. We look forward to working with you again in the future.Anand CSouth East Queensland, QLD
- 2 reviews
- 4 likes
- Home Loans
- Verified customer
Refinance made easy
A pleasure to deal with Leo, Lauren and the admin team as my refinancing was transparent and made extremely easy. They work for your needs, provide with the all the options and gets the process of refinancing done very efficiently. They was particularly patient in answering all the silly but valid questions that came with it and help along the way. Highly recommend them.
1 comment
JJ F.Loan Base
Hi C, thanks for your kind review. We always aim to deliver our clients a great experience, and we're really happy to hear that the team took good care of you. We look forward to working with you again!
Prasanga D.Greater Melbourne (Outer), VIC
Expert team of professionals to help you with your home loans
Leo reached out to me when I compared home loans from their website and helped me to select the best deal in town to refinance our mortgage. He explained all the options we have and explained why one is better than the other in various scenarios.
Lauren lodged the loan documents on behalf of us and she was thorough, she made sure we had timely provided all relevant docs so the loan can progress sooner.
Overall our experience was 5star with LoanBase team, we were able to get the deal we wanted. Would highly recommend LoanBase!
1 comment
JJ F.Loan Base
Hi D, thanks for your kind review. We're always striving to provide the best service and solutions for your individual needs and goals, and we're really happy to hear that Leo & Lauren took good care ...
Read moreof you. We look forward to working with you in the future!Find out how Loan Base compares to other Loans
Know better, choose better.
Professional broker acting in my best interests
Leo and Lauren were always friendly and patient. They acted in our best interests and achieved a great result from a reputable financier. Communication was excellent all of the way through the process. Thanks for all of your help.
1 comment
JJ F.Loan Base
Hi Mark, thanks for your kind review. The Loan Base Team are always striving for the best outcomes for our clients interests, and it's great to hear you had a good experience communicating with Leo an...
Read mored Lauren throughout the process. We look forward to working with you again!Damodar S.
- 2 reviews
LoanBase Team is unbelievably Amazing
I appreciate the professionalism of loanbase and the pace at which Leo (and the staff) have worked.
They were simply relentless in ensuring that customer experience was their number one priority and made my refinance application process smooth, but thorough. Unlike other brokers, Leo and his team kept me frequently updated - sometimes even on daily basis on how my application was progressing.
They were super quick to revert and resolve any queries raised.
They have some amazing reports and proposal forms that will blow you away - it offers so m...
1 comment
JJ F.Loan Base
Hi Damodar, thanks for taking the time to leave such a kind review. We at Loan Base are always striving to go above in our customer service for a smooth and well-informed experience. We're glad to hea...
Read morer that our unique web platform and proposal system gave you a clear overview of the many competitive offers we have. It's also fantastic to hear that you had such a great experience with Leo and the Loan Base team, and we look forward to working with you in the future!Jenny Y.Sydney, NSW
Trusted broker
Leo and his team are excellent at what they do - knowledgeable and understands and delievers on each customers' unique situations and needs. They kept me informed and ensured all my queries were answered throughout the whole process.
1 comment
JJ F.Loan Base
Hi Jenny, thanks for your kind review. At Loan Base, we're always striving to provide the best service and solutions for your individual needs and goals. We're glad to hear Leo and the team gave you ...
Read morea great and well-informed experience, and we look forward to working with you again!PallaviSouth East Queensland, QLD
Great service.
Thanks to Leo and Lauren. Processed my first home loan very professional and friendly. They have so much patiense to answer all my questions and concerns. Thanks to Loan Base
1 comment
JJ F.Loan Base
Congratulations on your first home, Pallavi! At Loan Base, we pride ourselves in customer service and product knowledge, so we're glad to hear that Leo and Lauren gave you a great experience for your ...
Read morefirst loan. We look forward to working with you again!Very friendly and professional service
Leo, Lauren and their team found us a great interest rate and guided us through the entire refinance process. Both were happy to answer any questions we had and got back to us quickly with a phone call or an email.
1 comment
JJ F.Loan Base
Hi Jon, thanks for your kind review. The team at Loan Base constantly strives to give our clients the smoothest experience from start to finish in a timely manner. We're glad to hear you had a great e...
Read morexperience with Leo and Lauren, and we look forward to working with you again!Questions & Answers
Sorry, there are no questions yet.
Details
Loan Base Car LoansNo reviews yet | Loan Base Home Loans5.0(61) | Loan Base Personal LoansNo reviews yet | Loan Base Business LoansNo reviews yet | |
---|---|---|---|---|
Category | Loans and Car Loans | Loans and Home Loans | Loans and Personal Loans | Loans and Business Loans |
Repayment Frequency | Fortnightly, Monthly and Weekly | |||
Loan Amount | $100.00 to $100,000.00 | |||
Security | Property and Unsecured |
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
JJ F.Loan Base
Hi Trentan, thank you very much for this extremely kind review. We know the industry can be quite cut-throat and so are very intentional with offering the highest level of service we can to our deserv...
Read moreing customers without compromise, hence we're continually improving and iterating our processes and online platform. The team have been working hard to ensure our clients have the best experience possible with full transparency, ongoing communication and excellently catered loan options. So we're overjoyed to know you were pleased with the service. Thank you again, we look forward to working with you in the near future!