Reviewer Photos & Videos
Carol King and her team - get it sorted!
Carol was very easy and pleasant to deal with, and listened closely to my requirements and issues with obtaining a loan. She delivered as promised (and more) to allow me to close on a property that had fallen through due to finance with another broker not completing on the final day of contract. She went out of her way to speed up the process, printing documents for me when I couldn't, and sending prepaid express envelopes with paperwork, and generally organising everything with no effort required from me. Within less than two weeks I not only ...had another loan at a very competitive rate, but had settled on my new property. Carol made the whole experience stress-free and fast, and her team all kept in constant communication, ringing me at all stages to keep me updated and returning my calls within minutes. I have purchased several times before but never had it go so smoothly or so easily - this is how it should be done. Thank you!
Great job and service.
Loan market has been very good to me and my two girls. Dan Brown was excellent at his job. From the beginning of the process, he made it so easy to understand. As a first home buyer, I was nervous and anxious about the process but Dan made it seamless. He was very knowledgeable and responds to emails, calls and texts promptly. Got me the best rate as well....thank you very much Dan. Highly recommended
David Nguyen is fantastic!
David is an excellent communicator. He is very thorough and made sure that I completely understood everything about the process. He provided me with advantages and disadvantages of each loan provider and provided great advice. He was always in constant contact with me and gave updates on every stage of the process to ensure that I was okay with everything and was always quick to respond to any queries.
10/10 Highly recommend!
Get your house loan without stress
Loan Market has very good customer Service. David knew his product and the process well. We receceved a great interest rate. The loan was disbursed on a ver timely manner
The reviewer stated that an incentive was offered for this review
We purchased two properties with Josh Gilbert's help and currently working on a third one. Josh truly goes above and beyond and is always answering my calls and questions. Thanks to his know-how, we avoided paying LMR on the second property.
Amazing service and professionalism
Andrew Timms helped us find our first home loan after many other brokers couldn't. Together with his assistant Lanah they guided us through every step of the way and were always happy to answer any questions we had. My wife and I could not thank them enough for making our dream a reality!
Have used Michael Hill for both my original home loan and recent refinance. Michael is extremely professional, easy to communicate with and found us a great deal with little fuss and in a timely manner taking the stress out of the whole experience. Highly recommend!
Stay away from this C grade lender
Firstly their rates are not very competitive. Secondly when I refinanced away from them they failed to refund the excess funds paid on the mortgage. Over $2,500 due back to me and 3 weeks after settlement still waiting. Numerous calls and finally a complaint to the financial services ombudsman. Absolute sham of an institution.
5 star for Steve McLean!!
Throughout the entire experience, both myself and my partner felt extremely supported from Steve and the team at Loan Market the entire way through. Customer service was an A+ and I truely had nothing to fault. I will definitely be returning in the future
- Verified customer
They know exactly what you need to do to get approved and get the best rate
I can't recommend Phil Couch enough, he genuinely cared about our situation, knew exactly what we needed to do and got us a rate we couldn't get on our own.
Fantastic professional service
Thanks to Phil and Vicki our newly built investment property is almost complete the process has been very easy and stress free. After many bad experiences over the last few years this was such a breath of fresh air. Thank you!
Very professional and patient
Recently bought our dream house thanks to Chris Hegney.
He is very patient and professional. It almost took a year for us to buy but Chris was helping almost 24hrs/ day...
Fast and efficient!
Highly recommended team! If weve only known them first, we wouldnt have wasted our time on other brokers. Loan market makes sure they finish the job the fast and efficient way. I would say (Phil and Jess most especially) go out of their way to genuinely help you achieve your dream to own your home! customer service-excellent!
Making things smooth when the road is bumpy!
not a “normal” sale, but Phil not only didn’t give up on us, he made sure he looked out for us! Using his family time to make it all happen!!
What a great experience!
Felt at ease from the first meeting at Steve's office. He was upfront with all aspects of his services and made it his mission to understood our loan requirements and explain the possible choices to suit our needs. The whole process was made so easy for us, and we would highly recommend Steve and his team.
Amazing service and exceptional business
A special thanks to Tommy Nguyen who helped and supported us when buying our first property. After being misguided by our bank, we contacted Tommy and he helped us in finding a cheaper loan and took care of all valuations. There was no unexpected or extra costs and we knew exactly what to pay during settlement. Tommy went above and beyond by regularly emailing and taking my phone calls and even meeting us to sign documents. We would highly recommend Tommy to all our friends and family. We are very thankful to have found him.
Getting a Loan ....!!!!!
I didn’t think I could get a loan @ 50 but thanks to Steve & his crew for making the whole loan process so easy. They were happy to answer any questions.
You won’t be disappointed
Fabulous Loan Team ...!!!!
Thank you so much
Mark De Martino for First Home Buyer - Clear and Concise
Mark De Martino was great! Being a first home buyer it was very important to me that I had all my questions answered and Mark was happy to oblige. I am actively recommending him to all of my friends. Great service - very happy.
Questions & Answers
We are looking at using loan market go to refinance our house. I would just like to know how many people would recommend this service as the reviews from this site site are great but I have read some disturbing reviews on other websites
What is the interest rate?
Loan M.Loan Market
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We want to buy our first home. Can you recommend a god broker from your company? Thanks!
Loan M.Loan Market
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Loan Market Customer Care.
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