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Loan Market
4.8 from 712 reviews

Great service

I am very satisfied with the service I received. The broker stood by us even when it looks we were not going to get the mortgage. Eventually, everything works out fine. I will definitely recommend them to my friends and colleagues.

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Hi Teejay, Thanks for sharing your review, we're so happy everything worked out for you and that you had a good experience with us! Please do not hesitate to get in touch should you need anything in the future. Thanks again, Vanessa


My daughter and I would not have the security of a new home without the persistance and support from my broker.

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Hi Tamika, Thanks for sharing your review, we're so pleased that your broker was able to help! Don't hesitate to get in touch should you need anything in the future. We wish you all the best with your new purchase! Thanks, Loan Market team

A dream come true

Today, building our very own home has started. Without our supportive broker, Douglas Lewis, this would not have been possible. Thankyou for all that you have done and continue to do for us.

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Hello, Thank you so much for taking the time to share your experience! We're pleased to hear that Douglas provided such a great service. We wish you all the best with your new purchase and for the future. Thanks, Loan Market team

Good in-depth advice

We found Jack to be keen, a good communicator and willing to advise us on the most sensible way to finance a property purchase. Through his in-depth knowledge Jack was able to offer us a cost-effective structure that we otherwise would not have known about.

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Hi there, Thanks so much for taking the time to leave us a review - we're so happy you had such a good experience working with us! We wish you all the best with your new purchase, and look forward to working with you again! Loan Market Team

Professional efficient service

Patient, professional and efficient service, especially with first home buyers. Great for people a little confused or nervous about getting a home!!!

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Hi Marc, Thanks so much for your review. It's great to hear your experience was a positive one! We wish you all the best with your new purchase and we look forward to working with you again! Loan Market team

Great service and great advice

Ciaran Leahy has assisted us over a couple of years and is always willing to take the time to meet with us to discuss our options and provide excellent advice and honest feedback. Always punctual and extremely efficient and helpful in all dealings we have had. We would and have recommended Loan Market to friends and family.

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Hi Edgar, Thank you for the positive feedback - we love hearing how our brokers are best supporting you through this exciting time. We appreciate you taking the time to send us this review and we wish you all the best with your new purchase! Loan Market Team

Problem solved

We were looking to buy a property to retire in but thought we would have to sell our existing property first. Trevor was able to come up with a plan that allowed us to buy a property we will eventually retire and still able to retain our existing property.

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Hi there, Thanks so much for taking the time to let us know about your experience. We love hearing how our brokers are problem solvers and can get you everything you need. We wish you all the best with your new purchase, and thanks again for the positive review. Loan Market Team

do not use their parent company loan market go

Up to settlement day went well.BUT a payment was wrong on settlement causing a delay of two hours, someone , NOT THE BROKER OR MYSELF inserted wrong details of my bank account which led to a large sum of money going to another account and bouncing back to them, NO NOTIFICATION this had happened. 2 pin numbers were sent, one linking to redraw, the other to an account as offset but only one card. Worst experience of my financial life.

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Hi Shenni, Thank you for the review, but we're so sorry to hear that Loan Market Go wasn't a great experience for you. We would like to investigate this matter so as to avoid it happening again. Would you be willing to email us at customercare@loanmarket.com.au with details of: - Your experience - How you found out about the error, and - How it was handled by the broker and Loan Market Go staff. Your feedback would be greatly appreciated. All the best with your new purchase! Loan Market Team

Great service

Our broker, Santino, was great in dealing with a cumbersome bank to ensure our loan was delivered on time, which wouldn't have happened without his help.

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Hi Shaun, We are happy to hear that Santino was able to navigate the cumbersome banks to deliver your loan on time and made the experience stress free for you. Thanks, Michael at Loan Market

All hail the king of mortgage brokers

We were pleased about the way nick conducts things and always ready to explain in laymen's terms any pitfalls we might have missed and the ability to distress the situation as needed, was a big thing for us, we just felt that nicks personal touch every step of the way was refreshing. We had a less than acceptable experience prior to nick and are well pleased with nick, thank you nick.. when you deal with peoples dreams and aspirations, a degree of sensitivity is a must, nick didn't let us down. Cheers and thank you.

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Hi Woz, We are very happy that your experience using Loan Market was stress free and you are happy with Nick's services. Thanks, Michael from Loan Market

Great cutomer service and extremely helpful.

Sandra and loan market was very professional and helpful nothing was too much trouble , I cant recommend her highly enough who kept in constant progress until re-finance was finally done.

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Hi Felice, Thank you for your review of your Loan Market broker Sandra and her team. It's great to hear she kept you in the loop throughout the refinancing process. All the best, Sam from the Loan Market team


Good to deal with, hassle free and very flexible in terms of fitting in with busy people. I would certainly recommend them to any young/novices looking to get a start in the market

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Hi Matt, Hope you had a great holiday season. Thank you for your great review of your Loan Market broker. It's nice to hear we were able to keep the process stress free. From Sam in the Loan Market team

Freedom at last

[name removed] and his team at Ellenbrook Loanmarket explained it in simple language that you could understand. They were very helpful in all questions we asked and are a professional operation with give quick concise answers to any queries you may have.

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Hi Murray and Kerry, Thank you for your great review of the Loan Market team at Ellenbrook. It's fantastic to hear the team made an often stressful process relatively easy for you by answering all your questions. From the Loan Market team

Thank you

I hate telemarketers ! But I like One Big Switch. I had confidence in One Big Switch who helped save us money in electricity bills and knowing they were backing Loan Market I gained more confidence. [name removed] was extremely patient, not pushy, very understanding. I look forward to seeing what difference the loan will make. She has also indicated to me she will still be there for me if I ever need future help. This I am grateful Thank you.
Much better Home Loan Variable Rate
New Bank On-Line banking not as efficient as previous Banks' On-Line banking

Hi Linda Thank you for sharing your experience with us. It's great to see you're proactive in finding better ways to save and Megin will be happy to know she was able to help you. All the best. The Loan Market teamI am still with the bank, Loan Market offered and am very happy. Thank you.

Great Service

We have just moved into our home & would like to thank our Broker [Name removed] for the assistance & support he provided us with the loan arrangements & following through with the Bank when required.

His knowledge, contacts within the Bank & expertise made a big difference & he also for met us personally at our home & the Bank when we needed his attendance.

We would be happy to recommend your services to our friends & family in future.

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Hi Chris and Rasika Thank you so much for posting about your home loan experience with [Name removed]. It is wonderful for us to receive feedback on our mortgage brokers and to hear that the loan process was made simpler for you. All the best and we hope you are settling nicely into your new home. Congratulations! The Loan Market team

Questions & Answers

What is the interest rate?
1 answer
Hello and happy Friday! Is there a specific product or lender you're interested in knowing more about? Please send through an email to customercare@loanmarket.com.au with your name, phone number and postcode and I'll get a broker on the case! Thanks, Bec

We want to buy our first home. Can you recommend a god broker from your company? Thanks!
3 answers
Jason Cuerel is a fantastic broker - couldn’t have been happier with his service.Hi Rea, We are more than happy to help, if you can just email us your full name, postcode and best contact number to 'customercare@loanmarket,com.au' and we'll put you in touch with the best broker in your area. Look forward to hearing from you! Loan Market Customer Care.Jason Cuerel is a fantastic broker. I can definitely recommend him :)

I need a loan to build a house with 800k, I am self employed on 5 year contract with Aust Post. My current debt on mortgage is 400k empty block of land. My current taxable income is 60k self & 60k wife. My current house is with 950k equity and $ 5k credit card. Looking to finance interest only loan for 3- 5 year term.Can you help?
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Hi Ron, Thank you for getting in touch - one of our mortgage brokers will be more than happy to help you! Please send your postcode and phone number to customercare@loanmarket.com.au and I'll put you in touch with someone. Thanks, Loan Market team3136 - 0413 952 777

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