Best decision we made!
Suresh Kandasamy and Loan Studio went to great lengths to provide us with the best loan scenario that will benefit us in the long term. The process was simplified by Suresh and made us feel very welcomed and comfortable. Throughout the process, we felt confident that our loan will be approved and that the we had the right loan for our needs. He is very knowledgeable, friendly, approachable and impressive.
Our loan was approved, no sweat at all!
Thank you and I recommend his services and you won't regret it! Best decision we made!
Awesome Broker and Great Service
Just like to share my great experience with Loan Studio and in particular Suresh Kandasamy, I have personally used Suresh's Home Loan Brokerage services three times in the last 6 years. He has been very professional and has guided me with the best practice to find me the best solution for my Loan Scenario. He was able to offer me the best interest in the market and offer me products to save me $$$ in the long term. Thankfully I was able to Invest in a few properties with his expertise and setting a platform for good Financial ...Packages. Subsequently he does an Annual review of Interest rates maintenance to ensure i get the best interest rates in the market and i am not out of pocket. He was able to answer all the questions and is very knowledgeable with years of experience behind him. He also fast tracked my Loan application to enable me to take advantage of stamp Duty Concessions and Home builder grant which i wanted to apply. Thank you kindly and 5 Stars all the way. Excellent Customer service! Regards Mohammed Ameen
Great Team - Great Service
We were guided through the process of buying land and building our new home by a sensational team- Atul, Ivy, Honey, Carlota & Caryel. Their advice and guidance ensured the experience was stress and anxiety free. Thank you for all your support.
Customer Service Excellence
Introduced to Loan Studio via a volume builder, we stuck with Loan Studio when we finally decided to select a custom builder for our project. We were particularly impressed with the communications and customer service and the bank selected by them for us has been nothing short of brilliant. We take great pleasure in providing Loan Studio with a 5 star rating for a 5 star performance. Go talk to them for any build or finance requirement! You won't be disappointed!!!
Quick Clear Patient Awesome Service
Bill Jara fantastic service dealing with him made the process so much easier for us. Quick responses, efficient and thorough delivery of correspondence. Bill and Joe were just overly helpful under the current Covid restrictions, they know their stuff, highly recommend Bill at the Loan Studio, made our journey worth our while. All the best.
Complexity made simple by Loan Studio
We had a complex scenario with multiple properties, loans, equity, job switches etc, we chose Loan Studio as it was branded as part of the Carlisle sales pitch, and we were new to Melbourne to do a lot of research. Loan studio made our complex scenario look simple.
A special mention : Devadas (Dev) was the person servicing us, and he showed exemplary dedication in guiding us professionally what would be the best for our complexity, and he stuck with us at every junction, to the extent that he has gained our trust in any Mortgage related topic....A client service is driven by human to human interaction, companies come secondary, he demonstrated that exceptional attitude and behaviour to make us feel comfortable, confident and being looked after. The rest of the process were really smooth and handled well by Carlota & Caryel. Although Loan Studio is part of the Carlisle umbrella, but thats pretty much it, as a client you would still have the same amount of documentation, coordination and communication needs as you would have with any independent broker, the Carlisle-Loan Studio partnership does not replace your involvement as an intermediary.
Perfect service and fast response
We have used Loan Studio for three property purchase and Vikram from their team was exceptional in his knowledge and speed. Their admin team was great during the progress payments and documentation. I would recommend them anytime for finance.
Overall Good Experience
Dylan my broker was great from day one and really guided me through the process, making things really smooth and easy for me. Thank you to Caryel and Carlotta who were always there to answer my questions, there ongoing communication throughout the whole process was really helpful. It was a difficult changing broker towards the end of my journey when Dylan left, it would have been great to have his support until the end as he was familiar with my situation and application. Overall my experience with loan studio was a good experience and i would use the service again.
Very helpful and professional
Very good and professional I will recommend all my family and friend all the staff are very helpful and friendly and ready to respond any issues and problems any time Im very happy thanks all the staffs
We are extremely pleased with the service we received from Suresh and his team , from the start we were well informed and given many opportunities to ask questions.
The whole process from start to end was one of the best I have experienced with a bank and this is my 4th time getting a mortage.
Perfect Man for the Job!
It was our first time to build, so no experience whatsoever. Bill Jara and the Loan Studio team have been wonderful and Bill guided us throughout the process, even when my questions were not related to his service. He was very patient, thorough and incredibly professional.
Meeting them has been crucial to our experience and will definitely use their services in the future.
Excellent, Professional service!!!!
From day 1 Suresh Kandasamy and his team at Loan studio have been extremely helpful with helping us organising our mortgage, answering all our questions and most importantly getting us a great deal. Suresh has responded almost instantly to all my emails and text messages and his team have kept me informed at every stage of the process. I would 100% recommend them to anyone wanting a good broker.
Really good experience. Thanks Suresh for making everything easy and for responding to my inquiries so quickly. We were very happy with the Loan Studio and will use you again when the time comes.
Great experience with this broker
Our whole experience with Loan Studio was one of great customer service, responsiveness, flexibility, and a willingness to help and accommodate or needs as much as possible. Gabby, Caryel, and Carlota all went out of their way to make the journey as smooth and trouble-free for a couple of novices as possible, and were patient explaining everything to us (sometimes repeatedly), kept us informed when things didn’t go to plan, and updated us with what they were doing to fix anything that went wrong. I’d absolutely recommend Loan Studio, and I’ll be sticking with them myself.
Excellent Customer Service
Loan Studio was great providing the best deal for my home loan , really appreciate Vikram for his Wonderfull assistance and advice for the loan. Caryel and Carlota was excellent in getting through the whole process... Kudos to Loan Studio........
Excellent Service including professional advice and support A+++
To Start with Pierre was one of the BEST individuals you could deal with when it comes to financing. He is well versed with the banks offerings and is able to guide you through whats best for YOU. We found him to be VERY knowledgeable, professional and courteous.
Then the back office support was next inline and dealing with them we found them to be courteous, prompt and reliable. Great work from Carlota and Caryel!!
Everyone from loan studio who i dealt with for my home loan application were truly professional, terrific,very helpful and friendly. A massive thanks to Pierre, Crizza, Carlota, Roy and Caryel for dealing with my application in a timely manner and very professionally.
The end to end experience was seamless. They set realistic expectations, kept me updated throughout the process and offered me the right advice.
Very happy with the service and i strongly recommend them to anyone.
Awesome service & Great broker
Bill Jara and his team from Loan Studio did an excellent service from estimation to finished plus you get a dedicated customer service, Katrina Domingo who will look after all your documentation and ensure everything is checked and verified. It is really a hassle free and smooth process. Loan studio team is highly recommended and professional in their service. Well done.
February 15th 2019 Update: Awesome Service
We have just finished our settlement with Carlisle and it has been a pleasure journey with Bill Jara and his team: Carlota and Caryel. They have provided an excellent customer service, fast respond and they follow through from end to end. Highly recommended and thumbs up.
Questions & Answers
Can I ged loan for centerlink income
Hi Amid, we would need more information to answer your question.
Could you private message us with your contact number please?
I am an Australian Citizen and my British de-facto fiancé and I would like to purchase our first property as an investment property. Are we able to do so with a 15% deposit or do we need 20%? He is currently on a bridging visa and has been on one for the past 8 months since applying for the 801/820 Partner Visa.
Thanks for contacting us. There are various factors involved with getting you a loan for a new home and the amount of deposit is only a small part of it. The bridging visa is acceptable for certain banks, but we will require more details.
Please feel free to email me on firstname.lastname@example.org or give me a call to discuss on 0488 550 659.
Are you able to arrange loans secured by a second mortgage?
Good evening BarrieS, yes depending on circumstances. Generally a second mortgage is used in a guarantor situation. Perhaps you can send your contact details through and one of our senior mortgage brokers can call you to discuss your needs further.
The Loan Studio team
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