I am very satisfied with the experience and customer service over the phone or email provided by Home Loan Studio. Caryel Kandasamy was very helpful, always replying in a timely manner. She always answered any questions and explained everything before moving forward with the case.
Carlota was also very helpful in absence of Caryel. They made everything better. I really impressed their amazing customer service.I am completely satisfied with the service and would recommend this Great broker to anyone.Thank you.
My sales consultant at Hallmarc told me about Suresh Kandasamy from Loan Studio, and said he was one of the best. I was buying my first home and the whole process was very daunting, but Suresh made sure I was informed at all times. The team at loan studio (Honey and Caryle) were extremely helpful and responsive at every step of the way. I would definitely recommend the team at Loan Studio to friends and family.
There was a hiccup with the loan applied for but Loan Studio are working with me to have this rectified and hope to have it sorted in the New Year.
Professional and reliable service you expect from a broker
Loan Studio have guided us throughout our land and home loan application. At times it was not an easy process, but Suresh has been there every step of the way to assist us and getting us across the line. We can recommend using the team that looked after us (Suresh, Roy and Caryel) with confidence to anyone who needs great service and assistance that you expect from a broker. They are even there for you after settlement, which is a rare find in the broker world!
Thank you Loan Studio!
Wonderful Personalised Service
The journey to our dream home started with the incredibly knowledgeable and patient Beverley. She worked to secure a great value home loan, she worked quickly and always responded to our emails fast.
After securing our block, we moved onto our construction loan. Caryel and Carlota saw us through to today when we exchanged our final cheque for our keys. Again, they answered our emails promptly and we had absolutely no issues with the bank. Loan Studio helped us navigate our way through the daunting bureaucrasy that is the banking system. Thanks so much. We’re now in our dream home!!
Just as good the 2nd time around!
We have used Loan Studio twice now, on both occasions we used Steve Mottau and we couldn’t be happier! I would like to take the opportunity to thank both Steve Mottau and Chris Manalastas in making this process relatively easy and painless! Their assistance and professionalism was much appreciated. We would highly recommend them to anyone looking to engage a broker!
Very satisfied with the overall process.
Steve and Chris from Berwick branch were very helpful.
They understood our situation and advised accordingly. As valuation was a critical factor, they ordered valuation with few banks.
They explained us what to expect in the overall process and set expectations. Helped us with the documentation. Finally we got the best deal with the interest rate. Very happy with the service. Highly recommend.
We were extremely satisfied with the service from Steve Mottau and Chris Manalastas in our recent re-finance of existing investment loans and purchase of our new home. Steve an Chris kept us informed at all times, and went above and beyond our expectations to ensure all went smoothly.
We were very happy with the service and the communication. We were contacted every step of the way, we would definitely recommend loan studio to our friends.
Great customer service.
Have been really satisfied with their service. Always available to answer calls and provide right information. Give it a go with them..
i couldn't rate the team at Loan studio high enough and in particular Suresh, he went above and beyond what i expected and at a time when the banks are making the whole process so hard he got everything sorted with ease and made the process from my end a breeze to deal with. This is the second time i have used loan studio / Suresh and will use them again.
Splendid Customer Service and Communication
My Carlisle sales consultant recommended me to Vikram Kataria from Loan Studio. As it was my first home, I wasn't aware of anything but Vikram provided me the appropirate information and answering all my freaking questions.
Honey Diaz, Caryel and Carlota kept me informed about the upcoming payments and what I need to do. As a team they all did a magnificent job. Anyone looking for an awesome broker with a great customer service and smooth transition then it's Vikram and his team.
Home Loans expert Steve
Excellent service received from Loan Studio. I had as my brocker Steve Mottau for my first home loan in 2013 and second home loan in 2018. He is very professional, helpful and provided excellent, efficient service.
Steve saved me around 30k by recovering a deal which I had almost lost due to builder complications. He managed to recover it quickly and efficiently by bargaining with the builder. I would highly recommend Steve from Loan studio to anyone else.
Thanks so much for the great and quality service :)
From the 1st call to settlement - nothing was left to be desired! My broker Beverley Li is truly amazing at what she does. Kept me well informed and always contactable and happy to answer any questions. We are in different states so didn't get to meet face-to-face, however, her positive energy was abundant even over the phone. She negotiated with the bank to restructure and get the best deal possible. Thanks you, Beverley! My broker for life ♥♥♥
Knowledgeable broker, best in class customer service.
Suresh Kandasamy was referred to us from our sales consultant from Carlisle. He said he was the best on what he did and I do not disagree at all.
May sound like a cliche but he really run the extra mile and looked after us all the time.
Kath Palafox did a great job too, very please with the service in general.
If you need a broker, be sure contact Dylan Allen! He is friendly, helpful and honest! Thanks Honey, Crayel and Carlota for making the whole process easy and smooth.
I am very very happy with the service Provided by Suresh Kandasamy . He was very informative and explained every small query in detail. Thank you very much to Loan Studio( Kath & Caryle) & Suresh.
Excellent Broker, Excellent Customer Service, Superb Advice and Communication
Suresh Kandasamy and the Loan Studio team(Specially Honey Diaz and Caryel)were excellent. As it was my first home I wasn't aware of anything but Suresh, Honey and Caryel made everything possible and easy for us with everything.
If anyone is looking to get some excellent service and advice then I strongly recommend Suresh Kandasamy and team they are the best people to deal with.
Great customer service
If you want great advice speak to Del fife he was very helpful and got me a great deal on my Morgage
Excellent Customer Service
Suresh Kandasamy and the Loan Studio team were excellent, I have now dealt with them twice, once for our original home loan, and now for a refinance.
They make sure that they look after everything and if something doesn't go quite right with the process, they make sure that you are looked after and have nothing to worry about.
Can't recommend them more highly.
Best service and communication
Caryel from day 1 has been excellent to deal with, answered all my questions, always returned my calls/emails in a short time frame. No question was too much for her.
Everyone else that I dealt with was also great and answered any question I had!
Thanks for making my first home loan easy.