Great service, start to finish
Matt at Loan Caddie was very helpful throughout the initial home loan setup and subsequent refinance.
Would recommend given high quality service provided from start to finish of the process.
Matt came through for me again on a new home purchase. He was efficient, thorough and responsive in delivering a tier 1 outcome. I am highly confident in Matt and the Loan Caddie team.
Fantastic customer service, prompt and knowledgable
These guys are really great to work with. It's surprising how quickly and efficiently they have managed to work. We have a complicated case and they delivered as promised in the timeframe required with excellent communication.
First Time User of Broker
Matt organized a great deal for us refinancing our home loan.
He responded to emails , messages and phone calls almost immediately.
He was a really nice person to deal with and we will certainly use him again.
Great rate for our refinancing
We secured a fantastic rate for our home refinancing, significantly reducing the interest and restructuring the loan to allow us to invest. Very happy Client. Great Outcome from our broker.
Too easy not to change
Matt was informative and supportive with excellent follow up and communication through the process making it simple and easy to change. He provided insights into the offer and offered suggestions.
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Highly Recommend Loan Caddie
Excellent service from Matt at Loan Caddie. Various options and costs clearly explained and he came up with a package for my home loan that I am delighted with. All communication was clear and he followed up on any queries that I had very promptly. Documentation was pretty much seamless and I wouldn't hesitate to recommend using this company and particularly this broker to my friends and family.
Loan Caddie were great
Everything went exactly as planned ... the experience was fast efficient and with constant updates and understanding of the situation . Mathew is a credit to his organisation and a true professional
Extremely happy with LoanCaddie
Matt provides an excellent service He was professional , prompt and efficient. Easy to communicate even during these unprecedented times. I highly recommend LoanCaddie and will continue to use Matt and his services in the future
Professional, patient, efficient, trustworthy
Matt knows his stuff and gives honest and straight forward advice. My requirements changed a few times and Matt was able to patiently navigate me through it all, making the whole process painless. Loan caddie saved / made me $$$! Thank you Matt.
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Personalised, professional service
After contacting a number of brokers and dealing directly with banks with disappointments including not following-up and poor offers, LoanCaddie was able to organise both a home loan refinance and new home loan and settlement seamlessly.
Service was personal and professional, and they were readily contactable at all times of the process, explaining things clearly and maintaining our confidence throughout. The products settled on suited our needs, particularly with interest rates we are happy with.
Should we need to refinance or purchase a new property, we will be returning customers.
LoanCaddie made refinancing easy
My husband and I have refinanced with other brokers in the past but LoanCaddie made the whole process super easy. LoanCaddie helped us weigh up our options before choosing who we wanted to refinance with. Got us an excellent rate with a bank who ticked all the boxes for our needs. Everything was clearly explained throughout every step of the process, and the customer service provided from start to finish was nothing short of excellent. Highly recommend LoanCaddie to anyone looking for a professional, honest and reliable broker.
Mathew helped us through the process of home loan finance. He explained everything and got a better rate for our home loan. We were happy with Mathew and would definitely recommend Loan Caddie to everyone.
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Excellent Service that has saved me $$$$
I was surprised how quick and easy it was to refinance my home loan and have just completed my 2nd refinance with LoanCaddie.
The customer service was excellent with the option to do everything online/over the phone if you choose.
I received a thorough explanation of pros/cons of each lender (online banking, min LVR, LMI requirements etc) and features of the loan (incl costs associated with offset accounts). This saved me time compared with shopping around directly with lenders and also made me understand the price I was paying for brand loya...lty and online features. On both occasions I've ended up with far more competitive rates than staying put with the same lender whilst still having the loan features that are important to me and have saved thousands in the process. The cost of refinancing the loan was more than covered by the cashback offers from lenders, leaving me with >$5000 extra cash (after 2 refinances). No unexpected or hidden costs.
Great personalised service
I have dealt with a lot of brokers but i would have to say LoanCaddie is the best - made everything simple easy and accommodating. They went out on a limp to readjust loans that suits me best. It was all seamless and easy.
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