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LoanCaddie
5.0 from 17 reviews · View Statistics
See the Best Home Loans in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

5.0
17 reviews
5
(17)
4
(0)
3
(0)
2
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1
(0)
Previous
Next

Great service, start to finish

published

Matt at Loan Caddie was very helpful throughout the initial home loan setup and subsequent refinance.

Would recommend given high quality service provided from start to finish of the process.

Transparency
5/5
Customer Service
5/5

Highly Confident

published

Matt came through for me again on a new home purchase. He was efficient, thorough and responsive in delivering a tier 1 outcome. I am highly confident in Matt and the Loan Caddie team.

Transparency
5/5
Customer Service
5/5

Other Home Loans

 
 

0.0
(1,234)
Sue-Fay L.
Sue-Fay L.
  • 2 reviews

Fantastic customer service, prompt and knowledgable

published

These guys are really great to work with. It's surprising how quickly and efficiently they have managed to work. We have a complicated case and they delivered as promised in the timeframe required with excellent communication.

Transparency
5/5
Customer Service
5/5
Incentivised Review No

First Time User of Broker

published

Matt organized a great deal for us refinancing our home loan.
He responded to emails , messages and phone calls almost immediately.
He was a really nice person to deal with and we will certainly use him again.

Transparency
5/5
Customer Service
5/5
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Peita T.
Peita T.Greater Melbourne (Inner), VIC

Great rate for our refinancing

published

We secured a fantastic rate for our home refinancing, significantly reducing the interest and restructuring the loan to allow us to invest. Very happy Client. Great Outcome from our broker.

Transparency
5/5
Customer Service
5/5

Too easy not to change

published

Matt was informative and supportive with excellent follow up and communication through the process making it simple and easy to change. He provided insights into the offer and offered suggestions.

Transparency
5/5
Customer Service
5/5
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Highly Recommend Loan Caddie

published

Excellent service from Matt at Loan Caddie. Various options and costs clearly explained and he came up with a package for my home loan that I am delighted with. All communication was clear and he followed up on any queries that I had very promptly. Documentation was pretty much seamless and I wouldn't hesitate to recommend using this company and particularly this broker to my friends and family.

Transparency
5/5
Customer Service
5/5
LoanCaddie
LoanCaddie TeamLoanCaddie

Thanks EJH. It was a pleasure dealing with you and to know that you are pleased with the outcome. If you need any help in the future, please let us know.

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Paul Haratsis
Paul HaratsisGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Loan Caddie were great

published

Everything went exactly as planned ... the experience was fast efficient and with constant updates and understanding of the situation . Mathew is a credit to his organisation and a true professional

Transparency
5/5
Customer Service
5/5

Other Home Loans

 
 

0.0
(1,234)

Extremely happy with LoanCaddie

published

Matt provides an excellent service He was professional , prompt and efficient. Easy to communicate even during these unprecedented times. I highly recommend LoanCaddie and will continue to use Matt and his services in the future

Transparency
5/5
Customer Service
5/5
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback Nam. We're also very happy with your outcome and look forward to helping you next time.

Home Loans

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HKS
HKSSydney
  • 3 reviews
  • 5 likes

Professional, patient, efficient, trustworthy

published

Matt knows his stuff and gives honest and straight forward advice. My requirements changed a few times and Matt was able to patiently navigate me through it all, making the whole process painless. Loan caddie saved / made me $$$! Thank you Matt.

Transparency
5/5
Customer Service
5/5
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

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Bryant
BryantSydney, NSW

Personalised, professional service

published

After contacting a number of brokers and dealing directly with banks with disappointments including not following-up and poor offers, LoanCaddie was able to organise both a home loan refinance and new home loan and settlement seamlessly.

Service was personal and professional, and they were readily contactable at all times of the process, explaining things clearly and maintaining our confidence throughout. The products settled on suited our needs, particularly with interest rates we are happy with.

Should we need to refinance or purchase a new property, we will be returning customers.

Transparency
5/5
Customer Service
5/5
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

Other Home Loans

 
 

0.0
(1,234)
Nadia
NadiaSydney, NSW
  • 6 reviews
  • 2 likes
  • Verified

LoanCaddie made refinancing easy

published

My husband and I have refinanced with other brokers in the past but LoanCaddie made the whole process super easy. LoanCaddie helped us weigh up our options before choosing who we wanted to refinance with. Got us an excellent rate with a bank who ticked all the boxes for our needs. Everything was clearly explained throughout every step of the process, and the customer service provided from start to finish was nothing short of excellent. Highly recommend LoanCaddie to anyone looking for a professional, honest and reliable broker.

Transparency
5/5
Customer Service
5/5
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

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Great savings

published

Mathew helped us through the process of home loan finance. He explained everything and got a better rate for our home loan. We were happy with Mathew and would definitely recommend Loan Caddie to everyone.

Incentivised Review No
LoanCaddie
LoanCaddie TeamLoanCaddie

Thanks. We're glad we could help.

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Michelle
MichelleSydney, NSW

Excellent Service that has saved me $$$$

published
Transparency
5/5
Customer Service
5/5
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

Great personalised service

published

I have dealt with a lot of brokers but i would have to say LoanCaddie is the best - made everything simple easy and accommodating. They went out on a limp to readjust loans that suits me best. It was all seamless and easy.

Transparency
5/5
Customer Service
5/5
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

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Details

CategoryHome Loans
Business TypeMortgage Broker
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