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LoanCaddie
5.0 from 18 reviews · View Statistics
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Listing monitored by LoanCaddie

Reviews

5.0
9 reviews
5
(9)
4
(0)
3
(0)
2
(0)
1
(0)
Previous
Next

First Time User of Broker

published

Matt organized a great deal for us refinancing our home loan.
He responded to emails , messages and phone calls almost immediately.
He was a really nice person to deal with and we will certainly use him again.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateDecember 2020
Loan used forRefinancing
Peita T.
Peita T.Greater Melbourne (Inner), VIC

Great rate for our refinancing

published

We secured a fantastic rate for our home refinancing, significantly reducing the interest and restructuring the loan to allow us to invest. Very happy Client. Great Outcome from our broker.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeSplit
Loan used forRefinancing

Other Home Loans

 
 

0.0
(1,234)

Too easy not to change

published

Matt was informative and supportive with excellent follow up and communication through the process making it simple and easy to change. He provided insights into the offer and offered suggestions.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing

Highly Recommend Loan Caddie

published

Excellent service from Matt at Loan Caddie. Various options and costs clearly explained and he came up with a package for my home loan that I am delighted with. All communication was clear and he followed up on any queries that I had very promptly. Documentation was pretty much seamless and I wouldn't hesitate to recommend using this company and particularly this broker to my friends and family.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan Start DateNovember 2020
Loan used forRefinancing
LoanCaddie
LoanCaddie TeamLoanCaddie

Thanks EJH. It was a pleasure dealing with you and to know that you are pleased with the outcome. If you need any help in the future, please let us know.

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HKS
HKSSydney
  • 3 reviews
  • 5 likes

Professional, patient, efficient, trustworthy

published

Matt knows his stuff and gives honest and straight forward advice. My requirements changed a few times and Matt was able to patiently navigate me through it all, making the whole process painless. Loan caddie saved / made me $$$! Thank you Matt.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeSplit
Loan used forRefinancing
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

Nadia
NadiaSydney, NSW
  • 6 reviews
  • 2 likes
  • Verified

LoanCaddie made refinancing easy

published

My husband and I have refinanced with other brokers in the past but LoanCaddie made the whole process super easy. LoanCaddie helped us weigh up our options before choosing who we wanted to refinance with. Got us an excellent rate with a bank who ticked all the boxes for our needs. Everything was clearly explained throughout every step of the process, and the customer service provided from start to finish was nothing short of excellent. Highly recommend LoanCaddie to anyone looking for a professional, honest and reliable broker.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan used forRefinancing
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

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Michelle
MichelleSydney, NSW

Excellent Service that has saved me $$$$

published
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

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Next

Great personalised service

published

I have dealt with a lot of brokers but i would have to say LoanCaddie is the best - made everything simple easy and accommodating. They went out on a limp to readjust loans that suits me best. It was all seamless and easy.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

Other Home Loans

 
 

0.0
(1,234)
Potts Pointer
Potts PointerSydney, NSW
  • Verified

Great outcome. Provided us with confidence.

published

Very attentive and responsive. No extra costs or issues. Very straightforward and easy process from the beginning to settlement. Rate was the a lot lower than my previous loan. I would use LoanCaddie again.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
LoanCaddie
LoanCaddie TeamLoanCaddie

Thank you for your feedback. We're also very happy with your outcome and look forward to helping you next time.

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Details

CategoryHome Loans
Business TypeMortgage Broker
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