Really happy with the service and follow up that we received
We were assisted to find the right broker and in turn the right mortgage for us. Can't thank you enough for our positive outcome! We can highly recommend using this service.
Max Harris - Refinance
Max was thorough, informative, friendly and very helpful
I'm so very excited he was able to help me with this.
No extra costs. Max was timely with everything required. Thankyou kindly Max
It will help if you have busy life style!
Good platform, it helped me connecting to multiple brokers and finding the one I could work with.
I gave four stars only because received so many follow up calls and emails from LoanDolphine despite my clear request for no further follow ups.
Definitely the follow ups are necessary for some cases. This is something that the team can improve on in the customer engagement process.
Exceptional Customer Service from Cici Wang
This was my first experience in applying for a Home Loan and Cici went above and beyond to help me achieve this. She was able to get the job done and execute everything to plan and kept me informed at all necessary times.
From my first initial meeting with Cici, she proved to be more than a capable Broker, she understood what my requirements were, offered me tailored solutions and was able to come up with solutions to my problems when they arose.
She was very helpful at all stages of the Home Loan Application, finding me the best Bank, and ...walking me through step by step what was needed and what was the process, all the way from origination to settlement. I cannot thank her enough. I would recommend her to my friends and family and would use her in the future. Thank you Cici.
Great experience on all counts
Loved dealing with Nick from day one. He was professional, switched on and always had our best interests at heart. Wouldn't hesitate to recommend him to anyone and we look forward to working with him again in the not too distant future.
Beat the banks. LoanDolphin saved us so much money!
An excellent experience. For years we've been with the same bank and now through LoanDolphin we have established an ongoing relationship where we can continue to get the best deal on financing.
While the process was new to me, LoanDolphin gave us a clear map and personal service to guide us along the path in simple steps. We entered our needs once and described what was most important, then waited for the tailored personal bids. Choosing the best rate, the best experience profile and the best solution we saved nearly $20,000 annually.
Now I wish we did that 10 years ago.
Great service from Cici Wang
This is our first home buying experience in Australia and I am lucky to have been able to connect with Cici through a partnership with the company I work for. Cici was on top of the whole process, kept us up to date, we had valuation issues in the beginning but she kept in finding the best bank and product to meet our needs. Out of the team of conveyancers, paralegal and agent that worked to make my home buying experience, Cici was the only one who consistently exceeded our expectations. She helped to make the coordination much smoother during...the settlement process and Cici was the only person in my team of professionals who is flawless. Thanks Cici for working with us for the last three months. It was a long process , but we got there . You made our home buying experience a memorable one and you have been on point the whole time. Really impressive Cici, I will highly recommend you! Cheers, Johanna and Severino Mendoza
Great Experience with World's Best
Excellent service, extremely satisfied with the attention and care we received from Cici and her team. We are greatly tankful for helping us securing our dream home.
If you are thinking of buying a property, go see Ranin or Cici knowing that you are in extremely good hands with World's Best.
Cici is the best!
I'd recommend Loan Dolphin and specifically Cici Wang to anyone who needs mortgage. Cici helped us determine the best product for us and the loan was approved quickly. Well done!
Amazing Service and amazing people Fast and most efficient
Customer service is one the best part of this company and knowledge on everything you ask
They go above and beyond there role and very well done for me.
No issues with loan at anytime from starting to end of the process
Super satisfied one of the best people I met in the market for loan processing
Cici and Ranin are the rockstars no less than 5 star Rating
Great single point of comparison
Great customer service, very responsive with quotes within a few hours of submission and great rates for loans. Suggest you only go to this service when you are close to offering.
Great service, great way to get access to a lot of lenders
Great support, quick responses.
I had my first offer within an hour.
Brokers have reviews and experience ratings which allow to judge the quality of the future engagement.
You can engage multiple people at the same time which creates great competitive environment.
Good customer service and Cici has been always attentive to my questions and very helpful in delivering the final result. No extra cost. I am ok with the rate for my loan and happy with the arrangement.
Great Service, Very Helpful advice
Thanks to Cici for running through a whole host of options and scenarios and following up with speed and purpose. We are looking forward to a loan that better suites our needs and would happily utilise LoanDolphin in the future.
Top notch service, would highly recommend
LoanDolphin exceeded our expectations. The service was so professional and accommodating. They found us a super competitive rate that we were unable to find elsewhere and helped us through every step of the way to get it all settled. Cici even made a Saturday house visit to get the papers signed and provided excellent advice. As a result we now have hundreds of dollars more each week in disposable income. Couldn't rate the service more highly!
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