loans.com.au

Loan processed quickly with extensive customer support and attention, could not have been happier. Loan rate was unable to be matched by others and no extra costs emerged. I highly recommend loans.com.au.

I was really surprised at how great the service was for an online lender. The lending specialist I dealt with made sure the process was seamless! I would highly recommend loans.com.au!

The customer service was amazing always kept me up to date by calling me if I was slow in providing details they were requiring from me for my loan application.No hidden costs. Would recommend loans .com to anyone looking to buy a brand new car.

I got my loan without too much administrative hassle. Personnel were friendly and useful and kept me up to date with progress.

The documentation requirements were straightforward and upfront. The only downside was the OnTrack system (app or web) had a few brainfarts along the way and wouldn't finish uploading the tiny PDF files. That said, the staff were helpful in providing a workaround.

Customer service was excellent, cannot fault them. Very friendly to deal with. All went through smoothly, no unexpected costs & they had the best rate going for what I was looking for & that was affordable for me. Would definitely use them again & recommend.

If I had known it was so easy I wouldn't have kept putting it off for so many years.

I just called one day to inquire and at the end of the call my application was half-done. I simply had to provide the required docs.

Too easy.

I switched over a primary loan and an investment. The investment loan rates are much lower with loans.com.au.

The initial consultation and rates offered were great which inspired me to choose to go with Loans.com.au over another comparable process.
And then began the application process.
Instead of getting a list of all of the required documentation/information at the beginning of the process, the requirements kept evolving as the process went on.
What should have been a straightforward process took significantly longer due to the shifting goal posts.
The quality and timeliness of communications dropped significantly as the process went on as well.
I w...

Our situation-buying two investment properties, total under $1 mil. Initial sales call made everything sound very easy. Experience was far from. Extremely painful at every step. Online software sucks big time. Partnering with loans.com.au is up there with life’s biggest regrets, never again. Good for basic home loan, anything beyond go elsewhere.

Cannot fault the process. Easy communication, kept up to date every step of the way and the onTrack tool made document uploading and tracking easy and efficient. Lani was amazing to deal with

I have now successfully applied for 2 loans with www.loans.com.au, and the reason I came back was that the first one was so easy. I wasn't let down on the 2nd application, and although being a little more complex, the loans team were excellent in their communication, and made the process as smooth as it could possibly be.

I have no hesitation in recommending www.loans.com.au - they are competitive, professional, and easy to work with.

Amazing service, quick and decisive and gave us our options up front so we were able to navigate through the process easily and make an informed decision about changing. 10/10 would recommend loans.com.au to anyone who doesnt want all the drama that comes with the big 4.

Very good. I was kept informed during the entire process. Every detail was taken care of and nothing was too hard for the team. No unexpected delays or extra costs were encountered. Would recommend loans.com.au to others.

I had been telling myself for some time to shop around as my lender at the time (A Big 4 Bank) was happy to take my repayments and do nothing for me. My cousin has a home loan with Loans.com so I asked her and she stated it was fast easy and uncomplicated. I had a look on the web site and thought to myself I'll have a closer look later. I came back to the site about 2 hours later input all the information and was very pleasantly surprised with the answer. This was a Saturday night and on Monday I received a call within 15 minutes I was told I preliminary qualify. All information supplied and loan approved shortly after and SAVING over 1.2 % TOTALLY RECOMEND LOANS.COM.AU

Awesome.. am soo happy for Customer service… Everyone is helpful.. and Interest rates is low to.. thank for service.. I get my preapproval only 10 minutes .. soo Fast service thanks

Excellent, kept fully informed and team is extremely competent and friendly. Easy application process and rapid consideration and approval. This is my third home loan with loans.com.au and I also recommended them to my daughter who also had an excellent experience in applying for and getting her loan approved.