From June, 27th, 2016 until July, 1st, 2020 Loans.com.au was offering a $30 Wish voucher to their customers to encourage them to write a positive or a negative review. It is possible that reviews below have been written by customers who received such a reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Ranga is amazing!
Ranga helped me through the entire process, helping explain everything and was so cheerful and positive that it actually made the process fun! Would definitely recommend to anyone else, especially Ranga!
Ranga is super helpful!
Applied online, received a call from Ranga who walked me through everything, so helpful and really friendly. Haven't finished the loan process just yet as I am car shopping today... but it has been a simple experience with friendly staff.
Perfect Service Every Time!
I've had multiple calls with the team from Loans.com.au, and I must say that I am so impressed with the professionalism and amazing customer service! Thank you so much Kasey!
Very professional service. Prompt reply. Very user friendly. The loan was explained thoroughly and included all costs, repayment amounts and interest rates. I was very satisfied with the service and would recommend to others.
Tiffany was excellent
From start to finish the procedure was quick and easy with Tiffany answering any questions I had.
Would highly recommend Loans.com to apply for a car loan as I can not fault the service received
Matt was spectacular
The process was pleasant and easy. Matt was able to answer all my questions for our unique situation, plus to top it off, we found a better approach that saves us money. Couldn’t be happier.
Very efficient and great service by Ranga
Good interest rate. Preapproval was done in an hour. Expected just what the website stated. Very happy that it was all done within an hour.
Thanks for all your help Ranga and Loans.com.au.
Pre approval pulled out from under us
Pre approval was given based off the annualised salary amount on the payslip, not the year to date figures of what was actually earned (which was obviously a percentage of that). Upon wanting to go ahead, told we couldn't because 'finance' says it wasn't enough.
Ranga was very informative and helpful and made the process very easy. Definitely appreciated the help to refinance with a better interest rate compared to the intial rate we got with the car dealership
Great service, very professional and low interest rate.!!!
Thanks Bernadette for your awesome assistance. I am very happy on the interest rate. Customer service is great. They gave a great assistance to make the loan happened as quickest as they can.Cheers!!!!!!
Car loan application
Great interest rate. Of 4.79% fixed for 5 yr term of loan. Garth was very friendly knowledgeable and helpful. Thanks for all your help. Looking forward to getting new car.
Havent started on my loan just yet. Spoke to Ranga on the phone yesterday. Very helpful man and very polite. Can't wait to continue service with him to sort out the loan.
Spoke with Ranga, made me feel comfortable with discussing finical details.
Pleasure to deal with and easy application. Explained everything to me and answered my questions.
Would recommend loans.com.
Loans.com was recommended to me by daughter in law.
Car loan with ease
Worked with Ben and it was so easy to get a great car loan. Ben was continually making contact with me an providing great support through the process. Would recommend using this organisation is you are looking to obtain a great car loan.
Great service and rates. Ben was really helpful and not pushy. I would highly recommend loans.com.au.
they called me when and where it was convenient, and what really helped was that they knew what they where talking about.
Ben was great in providing detailed info on the car loans pre-approval and finance approval process. Very professional. Best interest rate provided against four other lenders. Prorated exit fee is great, with no exit fee if paid out in the last 12 months of the loan term.
Ben was transparent, authentic and personable.
From beginning to end, this car loan was so easy.
I was assigned a manager that called me when and where it was convenient, and what really helped was that I had that 1 person who understood where I was at throughout every step of the purchase.
Ben- was extremely honest and authentic in his manner. He was personable and friendly, and it was nice to be able to chat with someone about finances without the hard sell. He was upfront with all charges and fees., and Loans.com is transparent, and an easy company to deal with. I would recommend this company to anyone looking for a loan.
Terrible Product, feels like I got SCAMMED
Do not sign up with Loans.com.au, it is a scam and not worth the money or time!
Rates were very competitive when i first signed up 3 years ago, however after a few out of cycle rate rises and RBA rate cuts (not passing on), this my current rate is barely comparable even to the big 4. My loan rate is not even close to what is being advertised by Loans.com.au
Seems to me the strategy is to sign you up and hope you cant be bother to leave.
To be honest, i dont even understand why anyone would sign up with these guys now with other similar compan...
Quick, Professional and Precise information
I was looking for a quick car loan before Christmas closure and glad I found loans.com.au. I am now with my new car. The interest rates are attractive and they guide you throughout the loan process which is hassle free. Great service, quick and highly recommend this lender.
Excellent Customer Service
I did a google search while looking for a home loan and stumbled across homes.com.au, I'm so grateful I did. I have been dealing with Lani who couldn't be more helpful, she explained everything so well and immediately put me at ease. I love that Lani will be my contact from start to finish, the process has been extremely easy thanks to Lani.
Questions & Answers
Hi, I currently have a home loan with a credit union in Sth Australia. I have approx $190,000 still owing (with $70,000 in a re-draw account). Without the re-draw, the amount owing would be $260,000. My current interest rate is 2.99%. I saw your advertised rate of 1.99% and wondered if I could re-finance my Home Loan with your company instead? There are no exit fees with my current loan. What would the set up fees be to do this please? Thanks, Anna
Go on web site no set up fees UBank is offering a better rate of fixed 1.75%
When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.
Has anybody gotten a fixed interest rate car loan with loans.com.au and their interest rate got suddenly changed during the fixed term loan period ? Are there any hidden fees or suprises on the way because I am on the stage of signing with them but the loan contract seems vague and subject to "changes". Anybody has an experience they want to share?
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