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It was so easy to transfer from NAB and save on great rates. All done in 2-3 weeks.
If I had known it was so easy I wouldn't have kept putting it off for so many years.
I just called one day to inquire and at the end of the call my application was half-done. I simply had to provide the required docs.
Too easy.
I switched over a primary loan and an investment. The investment loan rates are much lower with loans.com.au.
It's been such a relief for me and my re-payments have come down significantly. This is the least I can do. Thanks a lot!
After putting off refinancing for years because of the hassle ,loans.com.au made the process pain free.
Exceptionally happy with the service. After refinancing our monthly payments have virtually halvedmaking it possible to own our home much quicker
Thanks for the great review Sharon!
- 2 reviews
My experience with 1st class. I did have my concerns about not dealing with a major bank, but they made it so easy and simple from the start to the finish. It was actually easier to deal with then the big banks. Always kept up to date with their on-line portal, so you could track how the loan was progressing. No extra costs involved once the loan started and when it finished. The service and rate of the Loan was outstanding.
Thanks for your 5 star review Brett
The customer service is highly professional and friendly. There where no unexpected cost. All cost involved for refinancing where discussed before hand. Best interest rate at the time. Very happy with loans.com
Thanks for your feedback Dunja
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The process was quick and painless - and all the staff we dealt with were friendly and helpful. We had some issues with our existing bank when it came to settlement, but loans.com.au helped us work our way through.
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 2 likes
Loans.com.au Home Loans have the most competitive interest rates available. I found their SMSF interest rate to be the lowest on the market and their customer service is second to none. We could not be happier!
- 2 reviews
- 1 like
Customer service was pretty good. Would have been good at near the begining we knew what we needed for easch set as it would of saved time and frustration. The extra cost was mainly getting the right documents.
Overall was a fairly easy process and would recommend to anyone thinking of changing their home loan.
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From the start to the end of the application process the customer service was great and was simple to do. We also cut our interest rate by half going with them.
My experience with loans.com.au was very good. From the initial contact through to settlement. The online platform is great for loading documents. Friendly knowledgeable staff. Would highly recommend. 5 stars.
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Customer service was excellent. From the start to the end everyone was very helpful. All questions were answered promptly and was so easy deal with . Thank you for everything from a satisfied customer
- 3 reviews
The whole process of refinancing my loan to loans.com.au from one of the Big 4 couldn’t have gone easier. From my initial discussion with Ray to settlement was just on 4 weeks. A++ service the process was simple and the ability to submit everything electronically did make the process feel like a chore. I’d recommend loans.com.au to EVERYONE
- 2 reviews
As a pensioner, I need to save a bit of money on my Home Loan repayments. When I came across the loans.com.au Home Loan Offer 3 months ago I knew that doing nothing was not an option for me. I am glad that I took advantage of a Great Offer while it was available. Laura Cope (Lending Manager) and Tim McCloskey (Sales Support Officer) were most understanding about my circumstances and provided me with all the necessary details to make an informed decision. The Application process was clearly explained in their emails/attachments which made it eas...
Read morey for me to logically go down their checklist to ensure that no supporting document was missing and therefore avoided any undue delays for Settlement to occur promptly. I am now more secure to have better control over my living costs and stay within my Budget.Find out how loans.com.au compares to other Loans
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- 3 reviews
- 2 likes
Excellent as above. Lender i spoke to was very personable, knowledgeable and professional. Would recommend. Loans.com.au platform is one of the best ive seen and i work in banking and retention so i have seen many. Very easy application process and platform. Great communication. Quick response to talk to someone over the phone. Low interest rate. Professional and personable.
Sales team, document support team and settlement team were very helpful
No, the cost was acceptable and within my expectation
Loan product is very attractive and I'm very satisfied with its variable rate
- 2 reviews
The loan process is very thorough asking one by one document thank all documents at once taking long time to settle the loan. I am happy to settle with loans.com.au great offering lowest interest rates
Thanks for the great review Prasad!
Questions & Answers
Are new path lending any good
Thank you @CeeJay for your review. I wish I had seen this sooner as I am facing the same delays and issues with my home loan application. I’m not confident they will come through even though My case is simple and straightforward with all docs submitted. Definitely should avoid loans.com.au!
Hi there, we're sorry to hear you're unhappy with your experience. We'd love to look into your case further. Can you please email sales@loans.com.au with your full name and phone number, and someone f...
Read morerom our lending team will be in touch with you shortly.
When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.
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Thanks for much for your great review Merill!