From June, 27th, 2016 until July, 1st, 2020 Loans.com.au was offering a $30 Wish voucher to their customers to encourage them to write a positive or a negative review. It is possible that reviews below have been written by customers who received such a reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Better than the big boys
I would thoroughly recommend loans.com.
Just signed up for a car loan, after refinancing home loan.
Staff always helpful along the way
No more fees
Easy online portal for both loans
What more can you ask for ?
Say goodbye to big banks. I did
- Home Loans
Loans.com.au helped me refinance my existing home loan and consolidate debts with other lenders. The rate on offer was outstanding and the customer service was exceptional.
They delivered on everything as promised and I would have no hesitation recommending Loans.com.au
So smooth and easy
The customer service from loans.com.au was excellent, very helpful and professional. I had no extra costs or issues at all and the interest rate was fantastic. I cant recommend these guys any more highly. Very Impressed!!
- Home Loans
We were very happy with customer service agent Nick. When we didnt understand something it was no problem for them to help us. It was a long process though but differently worth it.
Customer service above & beyond
I was referred to loans.com.au by a friend, just after one phone call to them I was extremely impressed with their leave of customer service. The whole process of refinancing my home has been a very smooth stress free experience.
Great low rate
Very easy to deal with. The online loan application is easy to use, simple and everything is tracked. The staff are very friendly and I highly recommend this company. The rate was best I could find, very happy
A1 Customer Service!
i refinanced my home loan and consolidated my debts with loans.com.au and couldn't be happier. Truly happy, extremely satisfied and such a professional organization to deal with. Lee was an absolute delight to deal with. He was happy to answer all my questions no matter how repetitive I was. Extremely happy with the on going service from ALL the team. From the initial inquiry this origination was A1 in customer service. Rates are the best going around, simple online access and smooth sailing with all the communication between me and the Team. Highly recommend loans.com.au, quick, smart and super efficient with money. Pleasure dealing with them.
- Home Loans
Need to Consider
Customer service was excellent.
No unexpected extra costs were incurred.
I would be happy if the rate is the same as my other investment loans.
Would recommend Loans.com.au to my friends and relatives
A company that is a lot easier to deal with than the big banks. Always explained everything that was needed and were very prompt in providing information when requested. You are definitely kept up to date with everything that is required when taking out a loan. Smooth process. Would use again.
Very well informed and easy to mage the application process.
Achieved great outcome with trust.
Valuation fee should only be charge if the loan is withdrawn by the applicant.
Also wish the rate will remain as low as possible
Perfect service throughout the process!
The service was personal and excellent!
They listened to my suggestions and provided options.
They never dropped the ball and stayed in contact throughout the process, which was very clear.
Can highly recommend!
Pulled my pre and post approved financing from under me at the eleventh hour leaving me financially exposed, I was upfront and honest about every aspect of the property from the first phone conversation. They have completely wasted my time and I'm potentially $55,000 out of pocket with no recourse.
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