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loans.com.au

loans.com.au

Home Loans, Car Loans (See All)
3.7 from 1,433 reviews · View Statistics
Listing monitored by loans.com.au

Reviews

3.3
6 reviews
5
(2)
4
(2)
3
(0)
2
(0)
1
(2)
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Michael
MichaelSydney, NSW

Endless obnoxious automated emails

published

The loan procedure was dotted with endless automated obnoxious emails and Web portals. At no stage did I talk to a single human being. Avoid this site as their service is impersonal beyond words and it meant the entire process we were treated as just another number. It was so garbage a service offer that i don't recall if they were timely or not with their process.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forInvestment Property
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Great service top app

published

Fast friendly service. Paper work a breeze with the app. Very satisfied with Loans.com.au.
Would highly recommend Loans.com.au for quick fast settlements.
Able to borrow by providing 20% deposits with positive gearing covering the mortgage.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Online Tools
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateMarch 2022
  • Loan used forInvestment Property
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Grant W.
Grant W.Queensland
  • 2 reviews

No need to shop around

published

Easy process from pre-approval to settlement
Competitive rate you can get from the market
Online tools for you to track the process, upload the files. Leaving a message, they will call you, no need to wait on the phone call.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateMarch 2022
  • Loan used forInvestment Property
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for taking the time to leave a great review Grant!

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Tass
TassSydney, NSW
  • 2 reviews
  • 1 like

Follow up was a waste of time

published

I followed up. Although my fixed rate is almost up (about 1% higher than variabke) I will still be charged a fee. They dont care if I leave. Customer care is zero

  • Transparency
  • Customer Service
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan used forInvestment Property
loans.com.au
Bree S.loans.com.auSend a private message
Tass
Tass

What is your email address

loans.com.au
Bree S.loans.com.auSend a private message

Hi Tass, the best email for this is customercare@loans.com.au. Thank you

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Questions & Answers

Mark T.
Mark T.asked
loans.com.au

Are new path lending any good

1 answer
Nissan navara
Nissan navara

Not sure, but loans.com.au were wonderful

Optimist
Optimistasked
Home Loans

Thank you @CeeJay for your review. I wish I had seen this sooner as I am facing the same delays and issues with my home loan application. I’m not confident they will come through even though My case is simple and straightforward with all docs submitted. Definitely should avoid loans.com.au!

1 answer
loans.com.au
Bree S.loans.com.auSend a private message
fahqteam
fahqteamasked
loans.com.au

When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.

No answers
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