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loans.com.au

loans.com.au

Home Loans, Car Loans (See All)
3.7 from 1,356 reviews · View Statistics
Listing monitored by loans.com.au

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Trung V.
Trung V.Bonnyrigg
  • 2 reviews
  • 1 like

Quick settle.

published

Expert Staff, quick process documents and help us settle in a short time. We are so satisfied with the Low-Interest Home Loan Rate. No Monthly fee. No Application fee... Highly recommend.
Especially, many thanks to Jessica Lo.

Transparency
4/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Incentivised Review No
Loan TypeVariable Rate
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the 5 star review Trung!

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John
JohnCanberra Central 2601, ACT

100% customer satisfaction

published

Loan processed quickly with extensive customer support and attention, could not have been happier. Loan rate was unable to be matched by others and no extra costs emerged. I highly recommend loans.com.au.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJune 2022
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review John!

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Bel
BelBrisbane
  • 4 reviews
  • 3 likes

Great Service, quick approval and low rates!

published

I was really surprised at how great the service was for an online lender. The lending specialist I dealt with made sure the process was seamless! I would highly recommend loans.com.au!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forSecond Home
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great 5 star review Bel!

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Gilbert Marama
Gilbert MaramaSouth East Queensland, QLD

Perfect way to apply for a loan

published

The customer service was amazing always kept me up to date by calling me if I was slow in providing details they were requiring from me for my loan application.No hidden costs. Would recommend loans .com to anyone looking to buy a brand new car.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for your great review Gilbert!

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Patsi
PatsiPerth, WA

No complaints

published

Customer service was excellent, cannot fault them. Very friendly to deal with. All went through smoothly, no unexpected costs & they had the best rate going for what I was looking for & that was affordable for me. Would definitely use them again & recommend.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMay 2022
Car ModelRenault Captur
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review Patsi!

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merill
merillGreater Melbourne (Inner), VIC

It was so easy to transfer from NAB and save on great rates. All done in 2-3 weeks.

published

If I had known it was so easy I wouldn't have kept putting it off for so many years.

I just called one day to inquire and at the end of the call my application was half-done. I simply had to provide the required docs.

Too easy.

I switched over a primary loan and an investment. The investment loan rates are much lower with loans.com.au.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for much for your great review Merill!

merill
merill

It's been such a relief for me and my re-payments have come down significantly. This is the least I can do. Thanks a lot!

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Sonia987
Sonia987Sydney, NSW

Investors beware

published

Our situation-buying two investment properties, total under $1 mil. Initial sales call made everything sound very easy. Experience was far from. Extremely painful at every step. Online software sucks big time. Partnering with loans.com.au is up there with life’s biggest regrets, never again. Good for basic home loan, anything beyond go elsewhere.

Transparency
1/5
Customer Service
2/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJune 2022
Loan used forInvestment Property
loans.com.au
Bree S.loans.com.auSend a private message
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Nat
NatGeelong

Easiest part of buying our home

published

Cannot fault the process. Easy communication, kept up to date every step of the way and the onTrack tool made document uploading and tracking easy and efficient. Lani was amazing to deal with

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forSecond Home
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review Nat!

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Easiest process that I have used

published

I have now successfully applied for 2 loans with www.loans.com.au, and the reason I came back was that the first one was so easy. I wasn't let down on the 2nd application, and although being a little more complex, the loans team were excellent in their communication, and made the process as smooth as it could possibly be.

I have no hesitation in recommending www.loans.com.au - they are competitive, professional, and easy to work with.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Online Tools
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forInvestment Property
loans.com.au
Bree S.loans.com.auSend a private message

Thanks great for the review Tim

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Michelle
Michelle
  • 2 reviews
  • 1 like

So easy and tailored to a great customer experience

published

Amazing service, quick and decisive and gave us our options up front so we were able to navigate through the process easily and make an informed decision about changing. 10/10 would recommend loans.com.au to anyone who doesnt want all the drama that comes with the big 4.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMay 2022
Loan used forRenovation
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for your 5 star reviews

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Davin W.
Davin W.South East Queensland, QLD

Great Customer Service

published

Very good. I was kept informed during the entire process. Every detail was taken care of and nothing was too hard for the team. No unexpected delays or extra costs were encountered. Would recommend loans.com.au to others.

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Car ModelMazda CX-9 TC
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the positive review Davin!

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Pardeep rai
Pardeep raiPerth alkimos

Customer service was great … is Awesome

published

Awesome.. am soo happy for Customer service… Everyone is helpful.. and Interest rates is low to.. thank for service.. I get my preapproval only 10 minutes .. soo Fast service thanks

  • Thumbnail
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Loan TypeVariable Rate
Loan Start DateMay 2022
Car ModelToyota RAV4
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review Pardeep!

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The reviewer stated that an incentive was offered for this review

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David Norris
David Norris
  • 2 reviews

Easy, quick and great home loan

published

Excellent, kept fully informed and team is extremely competent and friendly. Easy application process and rapid consideration and approval. This is my third home loan with loans.com.au and I also recommended them to my daughter who also had an excellent experience in applying for and getting her loan approved.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJune 2022
Loan used forHome Construction
loans.com.au
Bree S.loans.com.auSend a private message

thanks for your review David!

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Painless

published

This was a straight forward process, even with me being a bit slow with my documents. Online communication clear and concise, which made it easy to complete the process. So much so I chance refinanced two loans so far and next will be my new car loan

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for your 5 star review Michael!

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Ricky Rice
Ricky RiceSouth East Queensland, QLD

Easy to deal with and I'm very happy

published

I'm happy with the rate and the service and communication was excellent.
There was no hidden fees or costs. Everything was explained to me very clearly. I recommend Loans.com.au. I'm happy

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJune 2022
Car ModelHaval H6 Ultra
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review Ricky

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Page 1 of 10

Questions & Answers

Mark T.
Mark T.asked
loans.com.au

Are new path lending any good

1 answer
Nissan navara
Nissan navara

Not sure, but loans.com.au were wonderful

Optimist
Optimistasked
Home Loans

Thank you @CeeJay for your review. I wish I had seen this sooner as I am facing the same delays and issues with my home loan application. I’m not confident they will come through even though My case is simple and straightforward with all docs submitted. Definitely should avoid loans.com.au!

1 answer
loans.com.au
Bree S.loans.com.auSend a private message
fahqteam
fahqteamasked
loans.com.au

When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.

No answers
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