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Refinanced my car loan
I got a car from dealership at a high interest rate, Loans.com.au helped me to refinance my loan at much lower interest. Don't do mistake what I did and buy a car using dealer's finance.
Superb. Highly recommended
I am really satisfied with your company. the process is so easy and smooth. I will take your services again in future. 5 Star service.
Customer Services is exceptional. In the market nobody is offering 4.7% interest on car loan and this company gave me this percentage which is unbelievable.
A great company to get finance from.
One of the easiest lenders I have to deal with.
The staff were so helpful and knowledgeable, everything was explained.
Love that they don’t have monthly account fees and low establishment fees.
Can’t wait to do my home loan.
Amazing people who will go an extra mile for the client.
I could not get a loan from anywhere due to some past complications. I tried for 2 years. Thanks to Laura and the team. They helped when other lenders stopped. You are all amazing.
Outstanding customer service
This was the easiest and smoothest transaction I’ve ever been involved in. The communication was swift and easy, the system used for the application was smooth and simple. I knew where everything was up to at every point of the transaction. Everyone I spoke to was friendly, knowledgeable and helpful.
My wife and me had such a great experience in all these areas. great communication, prompt responses to my needs, no question remained unanswered. i would highly recommend this company to my friends.
Too Easy! Customer Service Too Efficient!
Really efficient process to apply and track online. When I needed to clarify some questions did not have to wait in a long queue to be answered and polite staff. The process was really easy and interest rate really competitive with flexible payment options online.
Easy process getting loan for a new Prado. Very helpful and great rate!
Easy online portal for submitting documents and receiving contact. Would highly recommend these guys for a car loan
Easy process and fast to settle
Customer service was good all costs were easy to understand, a very competitive rate. I would call again to use this service. Thats all i have to say thank you. . .
Simple & Easy Procedure
The process of securing a car loan is simple and easy. Love the professional attitude and friendly service.
The rate given was the lowest among other available options as no additional fee was charged.
From start to finish it was a painless and smooth experience. Will definitely use your services again. Everyone I dealt with was efficient and friendly. Doing everything online is a breeze.
Perfect and happy
Loan went through quickly and smoothly, Excellent, quick and great customer service, with no extra cost involved low interest at the end of loan.
Nil issues when taking out the loan
Every step was easy. I went past the 2 month approval as my car was still coming on a boat! Matthew organised an extension, no hassles, everything was so smooth.
Matthew, Trina always so helpful and always were very prompt with communication.
Easiest most efficient way of procuring a loan that I have ever experienced.
Loan rate was very competitive, there was no hidden costs and the option on how to make repayments was helpful too.
The team were exceptional.
Great customer service, speedy process, great interest rates (at the time of taking my car loan), no extra cost unless what's been advertised, very helpful and professional staff, I would definitely use loans.com.au for my next car loan and would advice others to seek their loans from them. Hopefully, they can still offer competitive loans with all what's going on at the moment with increasing interest rates etc.
Discount for Electric Vehicle
Very easy application process, and getting a reduced rate for buying an electric vehicle was a welcome bonus. All questions were quickly answered and now I have my fancy new car.
Questions & Answers
Thank you @CeeJay for your review. I wish I had seen this sooner as I am facing the same delays and issues with my home loan application. I’m not confident they will come through even though My case is simple and straightforward with all docs submitted. Definitely should avoid loans.com.au!
Hi there, we're sorry to hear you're unhappy with your experience. We'd love to look into your case further. Can you please email firstname.lastname@example.org with your full name and phone number, and someone f...rom our lending team will be in touch with you shortly.
When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.
Get an answer from our members and loans.com.au representatives
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