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loans.com.au

loans.com.au

Home Loans, Car Loans (See All)
3.7 from 1,347 reviews · View Statistics
Listing monitored by loans.com.au

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Bel
BelBrisbane
  • 3 reviews
  • 3 likes

Great Service, quick approval and low rates!

published

I was really surprised at how great the service was for an online lender. The lending specialist I dealt with made sure the process was seamless! I would highly recommend loans.com.au!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forSecond Home
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great 5 star review Bel!

Similar opinion? Write a review on ProductReview.com.au!
merill
merillGreater Melbourne (Inner), VIC

It was so easy to transfer from NAB and save on great rates. All done in 2-3 weeks.

published

If I had known it was so easy I wouldn't have kept putting it off for so many years.

I just called one day to inquire and at the end of the call my application was half-done. I simply had to provide the required docs.

Too easy.

I switched over a primary loan and an investment. The investment loan rates are much lower with loans.com.au.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for much for your great review Merill!

merill
merill

It's been such a relief for me and my re-payments have come down significantly. This is the least I can do. Thanks a lot!

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Phil
PhilSouth East Queensland, QLD
  • 5 reviews
  • 6 likes

Great Rates, nightmare application process

published
Transparency
4/5
Customer Service
3/5
Application Process
1/5
Timeliness
1/5
Online Tools
3/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
loans.com.au
Bree S.loans.com.auSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Nat
NatGeelong

Easiest part of buying our home

published

Cannot fault the process. Easy communication, kept up to date every step of the way and the onTrack tool made document uploading and tracking easy and efficient. Lani was amazing to deal with

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forSecond Home
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review Nat!

Similar opinion? Write a review on ProductReview.com.au!
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Quick fast and easy process

published

Best experience from first phone call till settlement. No issues at all.
Very Friendly team. Purchased a property through loans.com when other banks were unable to help, end up refinancing other loans as well given the service I received.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMay 2022
Loan used forSecond Home
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review Jess!

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sharon
sharonHunter Region, NSW

Quick and efficient

published

After putting off refinancing for years because of the hassle ,loans.com.au made the process pain free.
Exceptionally happy with the service. After refinancing our monthly payments have virtually halvedmaking it possible to own our home much quicker

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the great review Sharon!

Similar opinion? Write a review on ProductReview.com.au!
dwarwick303
dwarwick303Gippsland, VIC

Excellent

published

Excellent Andrew, my first contact was informative and took time to talk, no rush he was great. Overall the service was absolutely easy and efficient. Would easily recommend loans.com again.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJune 2022
Loan used forSecond Home
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for the positive review!

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Nigel O.
Nigel O.South East Queensland, QLD
  • 2 reviews

Overall experience was satisfactory, a few small improvements could make it great.

published

People were friendly and helpful. You need to be pro active and follow the progress yourself otherwise things don’t move forward. Was mislead on valuation cost. Wasn’t contacted after settlement so had to call asking about offset account and how to get a visa debit cards. I think we settled at a busy time.

Transparency
4/5
Customer Service
3/5
Application Process
3/5
Timeliness
4/5
Online Tools
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJune 2022
Loan used forRefinancing
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for your review and feedback Nigel

Similar opinion? Write a review on ProductReview.com.au!
Brett
BrettSydney, NSW
  • 2 reviews

This was excellent. Easy and simple

published

My experience with 1st class. I did have my concerns about not dealing with a major bank, but they made it so easy and simple from the start to the finish. It was actually easier to deal with then the big banks. Always kept up to date with their on-line portal, so you could track how the loan was progressing. No extra costs involved once the loan started and when it finished. The service and rate of the Loan was outstanding.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMay 2022
Loan used forRefinancing
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for your 5 star review Brett

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Dunja Bokshi
Dunja BokshiPerth, WA

Friendly and professional service. Very helpful during refinance process.

published

The customer service is highly professional and friendly. There where no unexpected cost. All cost involved for refinancing where discussed before hand. Best interest rate at the time. Very happy with loans.com

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
loans.com.au
Bree S.loans.com.auSend a private message

Thanks for your feedback Dunja

Similar opinion? Write a review on ProductReview.com.au!

Great process - great rates

published

The process was quick and painless - and all the staff we dealt with were friendly and helpful. We had some issues with our existing bank when it came to settlement, but loans.com.au helped us work our way through.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Loan TypeVariable Rate
Loan Start DateMay 2022
Loan used forRefinancing
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

BaranClan
BaranClanHunter Region, NSW
  • 6 reviews

LOANS.COM.AU HAS ALWAYS COME OUT IN FRONT WITH THE GOODS!

published

From the beginning of our home loan inquiry up to settlement, customer service was top notch with pleasing results. We have turned to loans.com.au for previous home loans and they cannot be faulted especially with their very compatible interest rates. Would not hesitate at all to recommend loans.com.au to anyone enquiring about home loans

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
Loans

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Megzie
Megzie
  • 3 reviews
  • 2 likes

Best Home Loan Available!

published

Loans.com.au Home Loans have the most competitive interest rates available. I found their SMSF interest rate to be the lowest on the market and their customer service is second to none. We could not be happier!

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateMarch 2022
Loan used forRefinancing
Similar opinion? Write a review on ProductReview.com.au!

Loans.Com are a great help

published

From the start to the end of the application process the customer service was great and was simple to do. We also cut our interest rate by half going with them.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
Similar opinion? Write a review on ProductReview.com.au!

Brilliant Home LOan

published

Service was excellent, timely and accurate.
No additional or unexpected costs and NO ridiculous application fees.
Easy process from start to settlement, great notification and fantastic product.
Would never go to a BIG bank again.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateJanuary 2022
Loan used forSecond Home
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 5

Questions & Answers

Mark T.
Mark T.asked
loans.com.au

Are new path lending any good

1 answer
Nissan navara
Nissan navara

Not sure, but loans.com.au were wonderful

Optimist
Optimistasked
Home Loans

Thank you @CeeJay for your review. I wish I had seen this sooner as I am facing the same delays and issues with my home loan application. I’m not confident they will come through even though My case is simple and straightforward with all docs submitted. Definitely should avoid loans.com.au!

1 answer
loans.com.au
Bree S.loans.com.auSend a private message
fahqteam
fahqteamasked
loans.com.au

When will we find out about rate cuts? I must add I’ll be very disappointed if it isn’t passed on and passed on in full.

No answers
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