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loans.com.au Car Loans

loans.com.au Car Loans

4.2 from 367 reviews · View Statistics
Listing monitored by loans.com.au

Reviews

  • Transparency
    4.2 (322)
  • Customer Service
    4.3 (336)
  • Loan TypeFixed Rate (253) and Variable Rate (56)
  • Application Process
    4.3 (330)
  • Timeliness
    4.3 (328)
  • Loan Term4.59 years
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Pavan
PavanSydney, NSW
  • 2 reviews

Perfect time and easy

published

Excellent customer service.
Easy and fast loan process. The person took all necessary documents and expedited the process.

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Sunny
Sunny
  • 2 reviews
  • 3 likes

Scammers. Extra fees with no intimation. Complaint has been filed with AFCA against them

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Consumer CJ
Consumer CJSouth East Queensland, QLD
  • 12 reviews
  • 5 likes

Really REALLY impressed with these guys!

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Bree S.loans.com.auSend a private message

Thank you for this great review! We are pleased to hear you enjoyed our services.

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Incredible service and easily the best lenders.

published

After shopping through numerous lenders where they offered interest rates in the high figures (7% and 9%), loans.com.au offered a low interest rate below 6%. Dealing with the organisation was easy and every person I spoke to was absolutely perfect. I will always recommend their services. If you need a loan, they’re your guys. Thank you so much, I wish I can give you guys 5 more stars.

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Bree S.loans.com.auSend a private message

Thank you for this amazing review, Nick. We are very glad you enjoyed our services.

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Tess Whitney
Tess Whitney
  • 2 reviews
  • 1 like

The Perfect Loan

published

The customer service was excellent, Low cost loan with virtually no fees and a rate that was unbeatable. HIgly recommended.

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Bree S.loans.com.auSend a private message

Thank you for the great review, Tess. We are glad you enjoyed our services!

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Scott M.
Scott M.South East Queensland, QLD

Incredibly easy, excellent service and simple process.

published

Every step was easy, the rates were best on the market and each customer service rep was helpful and friendly.

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Bree S.loans.com.auSend a private message

Thank you for the review, Scott. Glad you enjoyed our services.

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Lewi
LewiCanberra 2600, ACT
  • 3 reviews
  • 1 like

Great rate and customer service

published

Very good rate. Customer service was quick and made everything easy. They followed up with me when extra documents were required. Could have been a bit clearer that car insurance start date needed to be before loan settlement, not just before car pick-up.

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Bree S.loans.com.auSend a private message

Thank you for the great review, Lewi.

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deez81
deez81
  • 2 reviews

Great team at Loans.com

published

From first contact with pre approval right through to obtaining the loan the team at loans.com were very helpful

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Bree S.loans.com.auSend a private message

Thank you for the great review, Deez!

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Doik
DoikPerth, WA
  • 3 reviews

Good service

published

Was quoted a rate of 5.59% but on final signing rate was changed to 6.59% without informing me first

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Bree S.loans.com.auSend a private message

Thank you for the great review!

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Easiest loan process ever and exceptional customer service! Fast, no fuss loan with great rates!

published

The whole process from beginning to end was seamless! It was easy, fast and absolutely simple with no fuss. Low rates and no/low fees topped it off!

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Bree S.loans.com.auSend a private message

Thank you for the wonderful review, Shem!

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Joe Sikora
Joe SikoraMetropolitan Adelaide, SA

Customer service

published

The process was a bit long but Trina Norwood and Adam samba were absolutely sensational they both went above and Beyond to help me with the loan and what I needed! They were patient and took the time to get everything done to get the loan two absolute perfect customer relations staff just on their help with me I will certainly recommend car loans and if I need to use them again in the future I will go to this company!! Staff like that are rare as pink diamonds! Thankyou so much

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Bree S.loans.com.auSend a private message

Thank you for the review, Joe! We're glad you enjoyed our service!

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Ezascanbe
EzascanbeGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 2 likes

Second time using loans.com.au

published

This is my second time using loans.com.au. The online portal makes the process of applying and providing documentation very easy. I also like that you have a dedicated person handling your loan who is available to answer questions via phone and messages via the portal. It's also easy to track your balances after settlement.

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Bree S.loans.com.auSend a private message

Thank you for the review, Ezascanbe. We're glad to have you as a part of the loans.com.au family!

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Anon
AnonMelbourne
  • 2 reviews
  • 2 likes

Excellent!

published

Can't fault it really, other than them not calling within the 30 minute time frame for one of the phone calls. Simple, straightforward and quick process. Competitive rates!

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Bree S.loans.com.auSend a private message

Thank you for the review, Anon!

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Gursharan Sidhu
Gursharan SidhuSydney, NSW

Simple, quick and easy

published

From one phone call to everything online, a very smooth process

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Bree S.loans.com.auSend a private message

Thanks for the review, Gurusha. Really appreciate it!

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Ali
Ali
  • 2 reviews

Prompt, professional & great service

published

I'm pretty satisfied with the financial service and processing of my car loan with your team. Especial thanks to Trina

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Bree S.loans.com.auSend a private message

Thanks for the great review, Ali!

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