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Great pool company - definitely recommend!
Justin, Renee and the team at Local Pools are amazing!
We had a difficult block with no access. Several competitors came out, took one look at our site, and just walked away – not even interested in helping or quoting! Local Pools were the complete opposite! Renee organized their hardworking excavator Aaron to come and view our site before proceeding. We are so thankful they took on our difficult job – 12 days of constant drilling into a huge rock shelf. They worked their butts off!
We were complete pool novices however, Renee was so helpful...and a pleasure to deal with, and Justin was always so accommodating and patient answering all our pool questions. Having a hands-on owner, just shows how much they both genuinely care about their customers. The whole project ran so smoothly, and we love our little outdoor oasis. We are also very happy with the in floor cleaning system. We were a little skeptical at first but can honestly say that our pool maintenance is minimal. We would totally recommend Local Pools to any potential customers, and are so thankful for all their hard work and outstanding service.
I have no hesitation recommending this company
We had a pool installed as part of a large renovation. Without a doubt the pool install was the easiest part of the build. The pool is perfect. The after-sale service and trouble-shooting is exceptional - two years later I still get helpful advice when I have a question.
Great pool company that offers so much
It's hard to find a pool company that has a display area to showcase it's pools. Local is one of them! We had a great experience at the display centre and was put in contact with Grant who helped us no end to getting the right pool to suit our KDR design. There were delays from us due to the COVID-19 conditions but they were so understanding and appreciative that we were keeping them in the loop and the time was fast approaching for the installation. When it did come around they were prompt and completed it before time and it looks great! We can't wait until the sleeper lid is removed and the connections are complete when the house has been built.
Great pool, great company, highly recommend
We are so happy with local pools, they were fast and efficient when installing our pool. The team were all super friendly and helpful whenever you needed them. I have friends building pools with other companies and they have had issues I will be telling everyone to go with local pools from now on after having such a good experience with them. 5 stars for sure !!!
We had a wonderful experience with Local Pools, the whole experience went quickly and smoothly and we are thrilled with the end result! The in-floor cleaning system is well worth the extra $$.
Great pool & brilliant follow up support
We chose Local Pools because of the in-floor cleaning system which meant we didnt need an annoying vacuum hose or robotic cleaner in our pool. The in-floor jets mean that our pool cleans itself with very little input from us. Its brilliant and so worth the bit of extra expense. One of the best decisions we ever made was to choose Local Pools. Our pool is great and so is their follow-up support. Highly recommended.
Excellent costumer service and stunning pool!
We always dreamed of a pool for our kids and after a lot of research we decided to go ahead with Local Pools. Being very busy with very little time to spend cleaning the pool, Local Pools were a lot more attractive than Narellan Pools or the other pool companies we reached out to. My husband's cousins have the Vogue model pool and they told us that they have never cleaned it since they installed it and it looks amazing, so we were sure that a pool like that was what we wanted. Unfortunately we had an easement running next to where we wanted to ...position the pool and several other things didn't comply. It was not easy but Local Pools team never gave up on us and helped us to the very end. The pool got excavated and installed within two days! We could not believe how quickly it all happened once we received Council approval. Kathryn and Renee helped us to obtain the Construction Certificate and did all the paperwork for us. Justin, the owner, was always there for us from the installation to the handover. Nothing was ever a problem for Justin, he always replied to all my many messages and phone calls with patience and professionalism. His patience is highly commendable! Justin was and still is always happy to help and for this reason I strongly believe that he needs to be praised all he does. Even after handover he came to our house to help us with the cleaning of our pool (lots of dirt from landscaping went inside the pool) and we were extremely grateful. The entire Local Pools team really care about their products and we highly appreciate everything they have done for us. I would never hesitate to recommend them to anyone. We love our beautiful pool and we look forward to enjoy it, without cleaning it so much, for the next many years to come.
Best company I have dealt with during and after install great people to deal with first rate service
Great company from the time I went through the sales team to install and then after sales and install the service when required was first class best company I have done business with
Local Pools installed our pool recently at our new home in Mulgoa based on a recommendation from friends who had their pool installed 10 years ago and the result is amazing. The installation team headed by Justin are obviously well trained and very professional. The whole process was seamless and we look forward to enjoying it with our family as the weather warms up. We don't regret installing the self cleaning and self dosing equipment as the pool literally looks after itself and I am sure the Grandkids will enjoy the dicso lights! We would have no hesitation in recommending Local Pools to anyone. Les and Anita Roberts
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