Great idea - poor app
This universal remote hub basically converts your phone to a glorified remote and allows integration with Google Home so you can control all your gear with voice commands. I say "Hey Google, turn on home theatre" and it switches on the TV, AVR and Blu-Ray player. You can say things like "watch Netflix" and the TV will go to Netflix. So far pretty impressive. It cannot switch a PS4 on, but can turn it off. Control and navigation through the Playstation menus is far from perfect.
Setting up was OK but I actually found the setting up of scenes wh...
Purchased in May 2021 at Harvey Norman for $128.00.
Worked well....for a short while.
Easy to set up initially - found all my gear straight away. Tedious to program if you have numerous equipment that interact because you have to work around many software limitations when programming. Easy if it is a simple turn on/off task but sequential operations are hard to program elegantly and do not work consistently. Eventually it failed completely and would not load. Refunded after a lot of hassle from Mwave.
Buy only if your requirements are very simple and you are prepared for what appears to be the Logitech general poor quality issues, otherwise a waste of time.
Purchased in April 2020 at Mwave Australia Online Store for $154.98.
Great and mostly intuitive device controller
The Harmony Hub allows you to control your devices that don't have any integrated Google Assistant support, but are traditionally controlled by an IR remote and some (not all) Bluetooth devices. This includes devices like older TV's, sound systems, air-conditioners, etc.
By adding the Harmony Hub to your existing Google Home, you can now control your TV and game consoles, etc, using your voice with commands such as "Turn on the TV" and "Let's play a game" as well as manipulate those devices such as "Turn up the volume 10%" etc.
Once setup, th...is device is great. The negatives of the Hub mostly surround the setup process and if you want to make future changes to your setup. During setup, the Hub sometimes has serious issues connecting to wifi. It appears this is prevalent where your network is broadcasting both 2.4GHz and 5GHz under the same name. You also can't have this unit live on a segregated IoT network if you wish it to be able to control devices over IP that don't live on your IoT network. The automatic firmware update went seamlessly, but there are too many times where the system appears to hang during setup. Turns out you have to exercise some patience here and wait for it to respond. If you reboot your Hub during this setup, you will need to reset your Hub to factory before you can communicate with it again (long-press of the connection button on the rear).
Purchased in July 2020 at eBay for $145.00.
I was also under the misconception that the hub works with Bluetooth - otherwise, its OK at best.
The Harmony hub is pretty similar to other Harmony remotes that I have used in the past.
The available product list never seems to include the devices that I own.
I found it impossible to set it up properly to control my TV as my TV remote is Bluetooth.
Contrary to what the advertising suggests, the harmony hub cannot learn from a Bluetooth remote nor can it communicate with your devices via Bluetooth.
So I can turn my TV on and off by setting up a similar TV remote from the library but that is all I can do. I cannot control mute, volume, channel or any other functions.
Purchased in April 2020 at Amazon for $149.95.
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No Bluetooth Support
I have used a $30 Broadlink RMPro Universal remote but wanted to expand my devices to include bluetooth blinds.
Harmony Hub purports to do this so I saved up and paid $150 (but it doesn't) .
Big mistake. It does exactly the same as the Broadlink RMPro but 5 times the price.
I feel a bit cheated.
Purchased in April 2020 for $150.00.
Logitech Harmony integration problems
Recently wrote a review intended for Harmony Companion. The closest I found on ProductReview was for the Harmony Home Control so I used that. But then as described in the review, the same limitation / problem applies to Elite and Ultimate as well because it is a problem with the Harmony Hub. So here it is, sorry I am publishing it again specifically for the hub.
Here is the review about Harmony Companion (which applies to Elite, Hub and Ultimate):
One new thin...g I found is that the Hub is not turning off, across the board, any device linked to Harmony. It is turning off devices in the last Activity. To illustrate this, you need three devices - A, B & C. 1) Turn on device A using its own remote control (not Harmony app / Google Home (linked to Harmony) / Harmony remote). 2) Turn on device B using Google Home (linked to Harmony) 3) Turn on device C using Google Home (linked to Harmony)
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