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Lombard

Lombard

1.0 from 11 reviews · View Statistics

Reviews

1.0

5 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(5)
  • Transparency
    1.0 (5)
  • Product Quality
    1.4 (5)
  • Return Claim MadeYes · No (5)
  • Customer Service
    1.0 (5)
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Sasan

SasanSydney, NSW

  • 4 reviews
  • 3 likes

I wish there was negative star. One is too good for these people

published

Please never trust this company and their credit card and interest free. 5 years ago in Feb purchased 15000 of stock on 60 month int free with these people and gave them the permissionto do direct debit. Last week i notice they are charging me interest. I called them zero Sympathy to start with. They told me i signed a contract and permitted them to do take out the minimum which is a total lie. I have never been told or shown any monthly figures. They said it is Automatic and the money is taken out automatically. 100% rip off. They do this on purpose to charge you interest at the end. This people are very know to everybody. Please do not use them or their credit card. Look at the peoples rating!

Transparency
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Lombard
janine l.Lombard
Anahi

AnahiVictoria

  • 3 reviews
  • 1 like

Stay away !! Be warned they are now called sky credit card

published
Transparency
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Lombard
janine l.Lombard
Dave M.

Dave M.Illawarra, NSW

The poorest customer service. Total lack of business ethics.

published

Drowned in red tape so that customers can't access temporary hardship for 3 months as per the standards when needed. Disgraceful lack of humanity in dealing with customers who are experiencing a difficult time and need temporary reprieve to avoid real life conseuqences.

Transparency
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
3 comments
Lombard
janine l.Lombard
Dave M.
Dave M.

Done.

Lombard
janine l.Lombard
Financial Services

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Ryano

RyanoSouth East Queensland, QLD

Absolute scam mobb..

published

This is becoming an absolute joke...blocked out of my online account...on hold for over 45min before I give up on trying to call...never receive a call back...rubbish return emails saying they are sorry and will be in touch...never happens...lm well and truly over this..dose anybody no who we can report this scamming mobb to and get somthing done about this please ?

Transparency
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSolar panals
3 comments
Lombard
janine l.Lombard
Ryano
Ryano

Yea..Yea.. tried all that.

Ryano
Ryano

And still nothing

Brad

BradPerth, WA

Horrendous Customer Service

published

Do not use this company for any financial service. I have only been involved with a credit card service.
I am refinancing my mortgage and urgently required my credit limit be changed so my interest rate would be the best it possibly could. I was "Waiting for the next available consultant" long enough for my phone to run out of battery. I have since read reviews of the past months of 2019 and saw Lombard has no shortage of staff chasing/harrasing customers by phone and email just a mass shortage of staff who wish to rectify customer issues.
Be warned, avoid this company at all costs, I presume this abhorrent customer service will be inherited by the new Skye credit card.

Transparency
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAmbience Air - Rockingham W.A.
1 comment
Lombard
janine l.Lombard
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