Products are good quality just wrong colours
Ordered Dorleac lipsticks in shades from a shade chart for same case as shown and fit a variety of red instead of pink and coral. Ordered 5 eyeshadows and all came in the same shade not the shades advertised. I had asked about the colours before by their contact link and got no answer. I should have known then but two of the colours I’d had before and loved them. Sadly I’ve got none now.
Take the money, sent bad product, do not communicate.
I have used this company in the past with great success. However, I recently purchased some make-up (foundation) in a pump action bottle. It is unusable as it is thick and gluggy and cannot be used as it will not come out of the bottle. I have tried to phone the company on the phone number provided, but it has been disconnected. I have emailed numerous times, and have not had a response. Clearly, something has changed with regard to the management of this company and I strong recommend that one one purchase anything from them.
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