67 questions from our users
I love my stead pod but recently it has stopped steaming. Is there somewhere I can get it fixed. The pod seems to allow water through. I think it's the lead or handles that are the problem. Help please!. Thanks Donna
What kind of water do I use for Steampod 2 and what name is it under to buy it?
Hi Jackie, I use tap water have been with my first one which I had for over 5 years and still working and now my new one aswel. Some people say to use distilled water so the steamers don’t clog up but both me and my sister never had an issue.
I bought mine online from my hair care and beauty which I used shopback as well to get 5% back.
My first one I Bought from hair house warehouse from memory.
I have only used my steampod 3 twice.There is very little steam coming out of it.I filled it up to max and it used only about 1/4 of water.I also noticed the ' filter' is hanging loosely to one side in tank if I hold it sideways.Is all this normal?
My daughter will only have her steampod 12months Christmas day and today 20th December 2019 it start spitting out brown water which we cleaned,im guessing limescale... when turned back on all the lights is flashings on the voltage and strip light on top and a fan sound from bottom of the water pod...she has been using tap water so im wondering is there any chance of a replacement from manufacturers or will a new 1 have to be bought???
My steampod not sending out the vapor anymore it seems like they need to be clean how can i clean the small round vapor parts on the straightner.
I bought a steam pod which blew up and steam is not working, what do I do and where can I take it as I have had it for three months only, given that it is under warranty? I dis previously enquire about this and was told to take it to Rowenta Salon where they denied any knowledge of this. Your help would be greatly appreciated. Thanks you regards Dilly,
Hi I have just received a new Loreal Steam Pod but it won't turn on. I have half filled the water compartment and plugged it in but nothing happens when I try to turn it on? Is there a reason for this?
Hello I have bought two steam pods over the past seven months. The 2nd one popped while straightening my hair, similar to what happened to the first one. Is there no warranty? How can this be looked into? Why is this happening. Once it pops, the straightener does not come on.
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