Lounge Life

Ohh how energetic delivery guys!! Jacky and Ronny did a great job today and made my day. Looking forward to unboxing them tonight with my husband.

Jacob and Ronny delivered our lounge and dining suite and set it all up. They were quick, efficient and courteous.

Great service, delivery guys were great. Just though number of day needed to get it to me was too long since items was already there. Not a major issue, just a teaze waiting for it..
Store layout isnt 100%, but workable.
Havent put together yet, so hoping goes together easy.
Thanx

From start to finish this has been an exemplary example of outstanding customer service- from placing the order over the bot chat feature to the friendly and efficient delivery men Marvin and Ronnie- they made short work of what is normally a tedious job getting to the 4th floor! I’m honestly in awe of how quickly they got the couch unloaded

Jacob & Aslan we’re great, friendly, fast and efficient … most of all, they were on time !!! Our lounge even arrived prior to the expected date.

NEVER AGAIN!!!
Sales consultant advice led to very wrong colour tone for new Lexington lounge suite.So we did not accept the delivery. The delivery guys put it straight back in their van BRAND NEW, and still wrapped apart from one piece that we had viewed.
Customer service response: YOU saw swatches in the showroom-various whites-we were assured by sales consultant that we would definitely receive a white with no yellow tones.
We were told to read section Terms and conditions on the website-This actually states that swatches are only a guidelin...

i will start by saying how great it was in the Mount Waverley Store we where help by Matt from start to finish he was great we ordered the Noosa modular set in black the look and feel of this was amazing and it was a plus that it is in the sunbrella fabric i don't have to cover it our anything everything we where told was right if it gets wet it dry's quick no rust even tho its been out in the weather we will be back soon for the indoor as the range looked nice while we where there thanks again Matt

Easy experience from order to delivery. Lounge took a bit of time to arrive but well worth the wait. Love my new lounge.

The Salisbury store was easy to locate being on the main road with lots of parking. The product options and variations of what I could order was carefully explained by the friendly and helpful staff at the store. The lead time of arrival was as expected and now that I have the Halley couch, I am truly happy with my purchase and don't know how I got by without it before! 10/10!

Excellent Lounge - Very happy with the purchase, looks excellent and feels comfortable. Would recommend to anyone who wants a quality leather lounge.

Awesome service in store at Auburn, impressed with the product quality and designs at the price point. Delivery on time with good comms along the way. Special thanks to Joesph and Rodney - they were super helpful during delivery.

Do not buy!! Lounge Life do not use genuine leather. Our two year old lounge has fallen apart. Have tried to work it out between Lounge Life and the Office of Fair Trading to no avail. Lounge Life take NO responsibility for their poor products. Do not waste your money!!

Delightful guys. Joseph and Roni were On time, efficient, polite and abiding :) very happy with our purchase, wait time and delivery. Thank you Lavita

I waited 3 months for this lounge to arrive, once it did i was so disappointed and it’s so uncomfortable and hard they are refusing to take back the lounge and refund.. they told me if I’m not happy to sell it on eBay.
Go figure.. save your money and time don’t buy from this company it was an expensive lesson for me.

Delivery of the outdoor dining set was done by Marvin and Jacob. They arrived on time as scheduled and immediately worked like pros assembling the set. They were professional, efficient, courteous and thorough. Highly recommend.