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Lounge Lovers Online store

Lounge Lovers Online store

4.7 from 2,030 reviews · View Statistics
Listing monitored by Lounge Lovers

Reviews

  • Product Quality
    4.8 (1,527)
  • Return Claim MadeYes (54) · No (1,637)
  • Warranty Claim MadeYes · No (1,698)
  • Product Appearance As advertised (1,501) · Not as advertised (41)
  • Shipping
    4.8 (1,434)
  • Customer Service
    5.0 (1)
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TINA SAUCIS
TINA SAUCIS
  • 2 reviews

Desk and chair look fantastic and are perfect for the space in every way. Great service.

published

All easy to use and navigate and products are fantastic. Timber is great, chair is sturdy. Measurements were accurate. Awesome!

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Debra H.
Debra H.Sydney, NSW

Best service I have ever had

published

I found the website very easy to navigate and found what I wanted fairly quickly. Check out was fast; no delay on the website at all. I was contacted prior to delivery but I had to change the delivery time. It was rescheduled straight away. I got a text message saying I would be contacted again with an estimated delivery time then another one saying they were on there way. Both driver and off sider in masks. We waved them off and their eyes were smiling behind the masks. It was really nice.
Excellent service.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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Dee
DeeGreater Melbourne (Inner), VIC

Loving my products

published

Love my new Chair and Hall Table.
First time buying from these guys and I’m wrapped.
Great quality and great service.
Thank you

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Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Exceptional service

published

After chatting to Steve and Jenny I had full confidence purchasing our dining chairs online. They’re fantastic quality! Their service was exceptional with multiple emails and messages letting me know exactly when my order was coming, messages the day before, on the day then post delivery. All arrived at exact specified day and time and although they’ve offered a seamless returns policy, we’re super happy with our purchase. Would definitely buy from Lounge Lovers again in a heartbeat.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mel
MelIllawarra, NSW

Great service

published

Very easy to deal with costumer service. Great quality rug it just didn’t suit the space. I will definitely be buying from lounge lovers again

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Talia
TaliaSydney, NSW

Fabulous!!!

published

First time I ordered online through Lounge lovers.Was looking for a lounge for my daughter’s pad and found this wonderful Alexis chase lounge . Almost immediately received a text to organise delivery
Customer service, delivery … fabulous
Cannot fault ! My daughter loves her gift ! Will definitely purchase again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Anne H
Anne HGreater Melbourne (Outer), VIC
  • 2 reviews

Ease of ordering

published

Ordering process very easy. Communication good. Delivery was on time and as originally arranged. Would be happy to purchase from Lounge Lovers again

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Daniella T.
Daniella T.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Professional and timely

published

I bought the Croft bedframe from Lounge Lovers online. The item came within the estimated timeframe and everyone from administration to delivery person was efficient, friendly and professional. My bedframe was easy to assemble and looks exactly like advertised. Thanks LoungeLovers!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
Shel C
Shel CSouth East Queensland, QLD
  • 2 reviews

Fantastic service and great value and the Customer Service is wonderful.

published

I was easily able to find what I wanted in the online store and was extremely happy with the delivery of the goods. My chair that I ordered was exactly as was advertised and was easily assembled.... also it was delivered in a timely fashion with their Customer Service advising me all the way as to a delivery time that suited me. Extremely happy with my product and their services, and would happily purchase from them again. I have been offered a credit for writing a review, however I would happily do so regardless. Very impressed with their service.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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Dan Bobs
Dan BobsSouth East Queensland, QLD

Great product, very good price, excellent service

published

Great product, very good price, excellent service. The price is chair I bought looked just as it was advertised. Delivery to my door was on time and faultless.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sharon
SharonSydney, NSW
  • 2 reviews

Quick delivery!

published

Super quick delivery of my order! Website was easy to use & great communication each step of the way. Would definitely purchase from this website again in the future.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Great service from start to finish

published

Could not fault anything. Sofa lounge is fabulous quality and extremely comfortable. Fantastic communication throughout the delivery process. More than pleased.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Brendan
Brendan Sydney, NSW

Comfy and stylish!

published

Purchased the Kurt dining chair. Easy to assemble and quick delivery. It’s a stylish chair that feels very comfortable and great quality. Very happy.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Efficient! Wonderful communication

published

Great communication. Wonderful service. The accent chairs were in perfect condition just as they were in the website. Very pleased with my purchase

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
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NKW
NKWGreater Melbourne (Metropolitan), VIC

Great transaction w CONSTANT, communication throughout. Delivered on time and without issue. Will ABSOLUTELY order again

published

Great communication throughout
Easy to navigate store
Delivery was intime no issues (even when I changed the delivery address, still on time no issues)
Product is great. Not damaged. Packed well. All parts complete.
Overall a great first experience

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Questions & Answers

jim
jimasked
Online store

Hi just wondering about the linden leather 3 seater lounge, if anyone has purchased it and how what there thoughts are on this lounge

No answers
Kaz
Kazasked
Online store

Im interested in purchasing the single HappySofa lounge but was wondering if they are comfortable to sit on for reading.
What is the quality like? Why can't country people get free delivery?
Thnkyou
Karin

No answers
Sydmat
Sydmat asked
Online store

Why don’t you respond to customer queries and complaints?

No answers
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Lounge Lovers Online store

Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
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