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Lounge Lovers Online store

Lounge Lovers Online store

4.7 from 747 reviews · View Statistics

Reviews

4.8

621 reviews
5
(581)
4
(12)
3
(2)
2
(2)
1
(24)
  • Product Quality
    4.8 (557)
  • Return Claim MadeYes (18) · No (599)
  • Warranty Claim MadeYes · No (621)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.8 (503)
  • Customer Service
    5.0 (1)
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Mimi

MimiSydney, NSW

Delightful!

published

I was delighted with the speed of device and the tracking app. These guys know how to do customer service! I’d definitely recommend them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Marguerite O.

Marguerite O.South East Queensland, QLD

Great product & great customer service

published

Love our beautiful timber and wicker cafe cheers. They look very high quality... also really happy with the wonderful personalised customer care.
Thank you Lounge Lovers!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Jessica

JessicaSydney, NSW

  • 2 reviews

Great service

published

We ordered dining chairs online and it arrived on the expected date. Service was great, with the customer service team texting us when the delivery was soon to be delivered. Would highly recommend

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

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Great product and service!

published

Amazing service, great communication and beautiful couch! Thankyou for making purchasing a couch so easy and stress free! Would definitely use lounge lovers again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Cathy

CathyGreater Melbourne (Outer), VIC

Unique & modern Nova side table

published

I purchased the Nova small side table last week, it arrived today. So easy to assemble and much better than I expected. The delivery was a bit pricy but very informative. They kept me up to date and gave me an app where I could track the final hour. Definitely recommend Lounge Lovers.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Thiago

ThiagoSydney, NSW

Great customer service

published

Easy navigation, great products and easy assembling. Most important to for me was the customer service, which was absolutely great.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Brittany

BrittanyGreater Melbourne (Metropolitan), VIC

Great affordable furniture!

published

Purchased a four seater couch, came within a couple of weeks with delivery super easy and prompt! Will be buying from Lounge Lovers again!

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Janine

JanineSouth East Queensland, QLD

Great product, great service.

published

Bought the Newport Armchair & the Stockholm shelf. Love them both, particularly the Stockholm shelf. The Armchair is lovely, however the fabric is VERY white, so if you have kids, I wouldn’t recommend it. Customer service was great, but exceptional communication re delivery.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

the best delivery service we ever recieved

published

we purchased a coffee table. it was easy to order on line, great quality and quick and reliable delivery. having a steep driveway, we were expecting complains from the delivery guys but they were extremely polite and professional.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Abrar

AbrarGreater Melbourne (Metropolitan), VIC

Great quality great customer service

published

The chairs I purchased are so sturdy and solid. My 184cm brother finds them comfy too which is a big plus!! Customer service was really prompt and reliable especially when I had to change the delivery address there was no problem they made it all so easy and smooth! Will definitely purchase more of our furniture from Lounge Lovers!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Kirra B.

Kirra B.South East Queensland, QLD

Go couch!

published

In love with my new dream 4 seater couch. So comfy. Great delivery service they brought it up our stairs and unpacked it

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Great service

published

Love my Silas dining table, constantly kept up to date by Jenny regarding delivery, gents were very helpful and informative, have already recommended to friends

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Desha j

Desha jSouth East Queensland, QLD

Great product, great service!

published

- the Lounge and chairs are high quality
- the delivery guys were friendly and personable.
- I will definitely be back to order more

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Jade

JadeGreater Melbourne (Metropolitan), VIC

Absolutely love my new dining chairs

published

I thoroughly enjoyed my overall experience with Lounge Lovers. The product is great and I love my dining chairs, and the service is also great.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Jakita

JakitaSouth East Queensland, QLD

Transparent chair

published

Extremely happy with our purchase. Delivery took a while but due to the current COVID situation was totally understandable. Jenny one of the staff was brilliant with communication and updating me on the progress of the chair. Our daughter absolutely loves it. Product seems to be good quality and I’ll definitely be making more purchases through Lovers Lounge.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

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Kimbo0984

Kimbo0984Sydney, NSW

Absolutely love my side tables

published

Website was easy to use, delivery was fast and efficient, communication from lounge lovers was fantastic. Love my side tables.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Great service an product!

published

Purchased a Kea lounge and noted the delivery dates, expectations set from the beginning and had follow ups from them confirming dates, whether or not I wanted to upgrade to an assembly and waste disposal. Got a notification when they delivery guys were 30 mins away and they were able to drop it off without a fuss. Would buy again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Exemplary Service

published

Speedy delivery, product was exactly as described and pictured. Company was in regular contact with updates via text. Would recommend!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Great customer service

published

Customer service was excellent. I had made a mistake with my order and they were very helpful in resolving the issue at no extra cost to me. Delivery was very easy. Would highly recommend

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

M burrows

M burrowsSydney, NSW

Love our new table. Great service and delivery

published

So easy, loved our experience with lounge lovers.
Great options, online and in store. Lovely staff and fantastic Delivery, it was so fast and easy

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

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