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Lounge Lovers Online store

Lounge Lovers Online store (page 2 of 2)

4.7 from 3,213 reviews · View Statistics
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Listing monitored by Lounge Lovers

Reviews

2.9
60 reviews
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Emma
EmmaAustralian Capital Territory
  • 3 reviews
  • 3 likes

Don’t buy anything here until you read this

published

I purchased six dining chairs about 2 months ago. They arrived and every one of them was mouldy and stained. I have not received a refund as they say they need to collect chairs first, but they are not arranging a pick up for damaged chairs. I have called them and emailed them several times about matter but they never respond. I would not recommend anyone going through this experience. Don’t buy a thing from these people!

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Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Christine
ChristineSydney, NSW
  • 2 reviews

Faulty and delayed

published

2 out of the 6 chairs they delivered were faulty. The rest of the delivery is 6 weeks delayed. No communication from them. When I call no one understands what is going on. Shocking customer service.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised

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0.0
(1,234)
VLL
VLLGreater Melbourne (Inner), VIC

Hidden fees for deliveries and poor communication

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Lounge Lovers
Lounge L.Lounge Lovers

Very sorry for your experience. Thank you for sharing the valuable feedback. This is not the usual Lounge Lovers experience, we are continually working on improving the service.
Regards,
Lounge Lovers

Missy
MissySydney, NSW
  • 3 reviews

Lounge lovers modular sofa - flimsy construction, cheap fabric, poor customer service.

published
Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Lounge Lovers
Lounge L.Lounge Lovers

Very sorry for your experience. Thank you for sharing the valuable feedback. This is not the usual Lounge Lovers experience, we are continually working on improving the service.
Regards,
Lounge Lovers

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