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Lounge Lovers Online store

Lounge Lovers Online store

4.7 from 3,211 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Lounge Lovers

Reviews

  • Product Quality
    4.9 (2,071)
  • Return Claim MadeYes (34) · No (2,169)
  • Warranty Claim MadeYes · No (2,214)
  • Product Appearance As advertised (2,214) · Not as advertised
  • Shipping
    4.9 (1,988)
  • Customer Service
    5.0 (1)
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We love Lounge Lovers

published

We are very satisfied customers of Lounge Lovers. We’ve ordered several pieces online and have found only quality products, excellent service, friendly staff!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Charles Slessar
Charles SlessarSydney, NSW

Fast smooth and efficient

published

Integrative app gave regular updates | accurate delivery time estimates and delivery staff were friendly and considerate.
All round great service

Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
Amanda
AmandaGreater Melbourne (Metropolitan), VIC

Beautiful dining chairs!

published

very comfortable and stylish, we love our new ark chairs! Smooth delivery process too. We will be a repeat customer!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Anne
AnneSouth East Queensland, QLD
  • 2 reviews

Great product and great service

published

Lounge Lovers made my chair shopping very easy. Great communication and delivered with care. The chairs are also absolutely beautiful.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Beautiful, comfortable couch

published

Perfect my living room, my lounge was delivered soon after ordering it and the process was simple. The delivery drivers were so helpful! Easy to assemble myself. Thank you

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sue
SueSydney, NSW

Love my couch.

published

I went to the actual shop first to pick what couch i wanted then ordered online. Very happy with my new couch, great quality at a very reasonable price. Only had to attatch legs, very simple.
Amazing service from start to finish. I can’t recommend highly enough. Will be using again for sure. Thanks to all the Team at Lounge Lovers.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Da Fosh
Da FoshSouth East Queensland, QLD
  • 2 reviews

Love my new arm chairs!

published

Viewing and ordering online was easy, customer service was great, the arm chairs are really good quality and look amazing!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Justine Redmond
Justine RedmondSydney, NSW
  • 2 reviews

Service plus

published

I found some chairs I loved at a much better price than other retailers. From purchase to deliver my the communication was excellent and the service efficient. Great company to deal with.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Furniture Shops

 
 

0.0
(1,234)

Reliable, professional service

published

Everything was super smooth and easy: ordering, communication, delivery. Sms updates were great and we are very happy with the service provided by Lounge Lovers.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Quality products, delivery and customer service

published

The quality of the products and efficient delivery service are unparalleled by any other retailer. We’ve purchased from Lounge Lovers twice, now, and have been thrilled with both aspects. Product range is stunning, as is the quality and great customer service. We chose to assemble ourselves rather than pay to have it assembled but my partner could put it together quite easily.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Alan Booth
Alan BoothSydney, NSW

Amazing lounge

published

Awesome comfortable lounge with great delivery service. Friendly service and excellent and efficient delivery service. Lounge only needed legs to assemble which wasn’t difficult at all.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)

Easy delivery

published

I ordered furniture before moving in to my new place and the team were really helpful re: organising a date and time that worked for me. The delivery guys were lovely too. I'd been worried because I read some negative reviews re: delivery, but I imagine that might have been during the lockdowns, or they've started using a different delivery service because mine was very smooth. On the day I also had a tracking link to see the drivers' progress and a notification when they were 30 min away, which was very helpful.

Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Furniture Shops

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Great service and product

published

No-nonsense, efficient, highly responsive and great communication along the sales process and including an accurate and timely delivery which was most welcome.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Bianca DS
Bianca DSSouth East Queensland, QLD
  • 2 reviews

Love our side tables!

published

We love our beautiful concrete side tables from lounge lovers. Gives out such a modern look for our grey/neutral coloured home.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Kim
KimSydney, NSW

Above average service, high quality products

published

Highly satisfied with the customer service pre delivery. The products came quick, description is accurate and value for money very good. Thanks!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Page 1 of 10
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Questions & Answers

jim
jimasked
Online store

Hi just wondering about the linden leather 3 seater lounge, if anyone has purchased it and how what there thoughts are on this lounge

1 answer
PReviewer
PReviewer

That is what the Review section is for.

Kaz
Kazasked
Online store

Im interested in purchasing the single HappySofa lounge but was wondering if they are comfortable to sit on for reading.
What is the quality like? Why can't country people get free delivery?
Thnkyou
Karin

1 answer
PReviewer
PReviewer

Read the reviews. Cost would be an obvious reason

Sydmat
Sydmat asked
Online store

Why don’t you respond to customer queries and complaints?

No answers
See all Lounge Lovers Online store questions

Get an answer from our members and Lounge Lovers representatives

Lounge Lovers Online store

Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
Compare all 9 Lounge Lovers
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