1 photo
Lounge Lovers Online store

Lounge Lovers Online store (page 2 of 10)

4.7 from 2,551 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Lounge Lovers

Reviews

  • Product Quality
    4.8 (1,923)
  • Return Claim MadeYes (64) · No (2,058)
  • Warranty Claim MadeYes · No (2,131)
  • Product Appearance As advertised (1,879) · Not as advertised (51)
  • Shipping
    4.8 (1,824)
  • Customer Service
    5.0 (1)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Great ottoman - perfect in space

published

Easy to purchase online, plenty of choice, excellent communication, estimated delivery date spot on, good quality, easy assembly, pleasant delivery staff

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thank you for sharing your experience with us. This kind of review is what keeps us going :) Have a lovely day!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

DeannaT
DeannaT
  • 2 reviews
  • 1 like

Kept informed for the whole process

published

The whole experience was contactless, it was a positive experience.even though it was along delivery date they kept me informed the whole time even with every little minor change.
Very happy with lounge lovers and would definitely use them again.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

We are incredibly grateful that you took the time out to leave us a 5-Star review. :)

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Furniture Shops

 
 

0.0
(1,234)

Easy and smooth ordering and delivery process, very satisfied.

published

Very easy to navigate the online store and I found exactally what I wanted! I am very satisfied with the purchase. Delivery was an easy process and very helpful.

Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thank you for sharing your experience with us! We are thrilled to hear how satisfied you were with our service and the furniture that we offer. Have a lovely day!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Michelle
MichelleGreater Melbourne (Metropolitan), VIC

Great quality/ lovely to deal with.

published

Such a great company, helpful and lovely to deal with on all fronts.
Delivery was on time and there were no delays.
I would recommend them to anyone.
Thx
Michelle

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thanks for the awesome review, Michelle! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Eloise Carey
Eloise CareyMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Brilliant service and quality Furniture

published

I ordered a sideboard from lounge lovers, it’s beautiful quality and the service was absolutely fabulous. I paid a little extra to have the furniture assembled and the packaging taken away which was money well spent. I will definitely shop with lounge lovers again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

We can’t thank you enough for the kind words about our product and service. Your review means a lot to us and lets us know we’re on the right track!

Mel
MelGreater Melbourne (Outer), VIC

Kitchen stools.

published

Thrilled with our online purchase, item is great but customer service was fantastic!! Will definitely buy from lounge lovers again!

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Hi Mel, thank you for your positive feedback. See you again soon! :)

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great online process

published

Went into local showroom to view before purchasing online. Online communication since purchase has been precise and often. Delivery went smoothly and the driver was helpful with tips on assembly.

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thank you for the kind words, Nicole! We’re so happy your purchase went so smoothly.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Amani
Amani Sydney, NSW
  • 2 reviews
  • 1 like

Perfection

published

I purchased a clear lounge chair the shipping was literally amazing, I was updated every few hours of the day they are truly fabulous. Let alone the perfect customer service the quality of the chair itself is elite I highly encourage you to purchase from lounge lovers online store.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Hi Amani, thank you for taking the time to give us a 5-star review. Hope to see you again soon! :)

Other Furniture Shops

 
 

0.0
(1,234)

I’ve bought almost a house full of furniture now from Lounge Lovers and they’ve been great.

published

Online store was excellent and the quality of my furniture has been too. Love the service where they put it together and take away the rubbish

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

We are more than happy that you are satisfied with our service. Hope you love your purchase :) See you soon!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all

Absolutely stunning! Delivery guys were brilliant! I am so happy with my purchase & this company offers amazing service.

published

The chairs arrived in boxes, were very well packaged for protection and came already fully assembled. Beautiful colour and great quality.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thank you so much for commending our delivery team and for taking the time to give us a 5-star review. Hope to see you again soon! :)

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Buyer beware

published
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised

Other Furniture Shops

 
 

0.0
(1,234)
Jenny
JennySydney, NSW
  • 3 reviews
  • 1 like

Great Fast Service

published

Easy site to navigate and a great range of products. Delivery was very good, updated via text and given a window and ETA of delivery.
I'm very happy with my Magic Glass Top Coffee table.
I would recommend Lounge Lovers.

  • Thumbnail
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Joanne C.
Joanne C.
  • 2 reviews
  • 1 like

Perfect coffee table and fantastic service!

published

I am very happy with the service. Product I ordered looks beautiful! I still need to assemble it though for when we launch the new space. Can’t wait.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

We are more than happy that you are satisfied with our service. Hope you love your purchase :) See you soon!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Lightning fast delivery!

published

I recently purchased a side table from their website and the item was delivered within 3 days of the purchase, which was amazing.
I was informed about my delivery at each stage so no surprises. Product is gorgeous in real life, great quality.

  • Thumbnail
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Hi Dani, thank you for taking the time to give us a 5-star review. Hope to see you again soon! :)

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Dining chairs are perfect!

published

So simple to order. Delivery was so fast. We put the chairs together ourselves and was a very straight forward procedure. They are awesome quality! Excellent customer service!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

We can’t thank you enough for the kind words about our product and service. Your review means a lot to us and lets us know we’re on the right track!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

JRS24
JRS24Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Simple and easy

published

Being in lockdown I only had the option to view online, which in itself is very easy. I was a bit worried that the items wouldn't match their pictures but in the end I was very happy.

The delivery process was very good, with detailed information given on arrival times and I was able to track the delivery truck. The staff member was polite and quickly did his job.

Overall very happy

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Seeing that you had a 5-Star experience is the best thing we could hope for! We look forward to serving you for many years to come!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Fantastic chairs

published

Easy website, quality is outstanding, great communication. I love our new chairs, they are perfect for our needs and look amazing.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

We're happy to see that you had a 5-Star experience! Thanks for sharing!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Kim W
Kim WSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Wholeheartedly recommend

published

Perfect customer service
Love look and feel
Price was great
Great communication
Delivery a breeze - quick and easy
Longevity with family of five? Will let you know
Well done.

  • Thumbnail
Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thank you very much for the recommendation. We are glad that you love your sofa and you're happy with our service. Hoping to see you soon again :)

puppies
puppiesSydney, NSW

These guys are the best!

published

Thus was the most fuss free purchase ever. Fantastic communication and delivery tracking. Seamless from go to whoa highly recommended

Return Claim MadeNo
Warranty Claim MadeNo
Lounge Lovers
Lounge L.Lounge Lovers

Thank you for the kind words! We’re so happy that your purchase went so smoothly. :)

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Well designed and comfortable chairs! Great delivery experience.

published

Easy online shopping experience, well priced and convenient, quick and inexpensive delivery options.

The Ark Dining Chairs are beautiful. Really comfortable and well made. Very happy with this purchase.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Bianca
Bianca
  • 2 reviews
  • 1 like

Love my new Ark Dining Chairs

published

My new Ark Dining Chairs look amazing. Great product and excellent service with accommodating my delivery requirements. Thanks Lounge Lovers.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Hi Bianca, thank you for your awesome review. This means a lot to the team. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Fast, Friendly and Easy

published

Very satisfied with the products I’ve received. Were easy to put together and look great.
The delivery was fast and efficient and came at the time they said it would.
Driver even gave me tips on how to assemble it all.

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Lounge Lovers
Lounge L.Lounge Lovers

Hi Stephen, we are grateful for your awesome review! We are glad that you loved our product and how easy it is to be assembled. Hoping to see you again soon!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Minh
MinhSydney, NSW

Best Services

published

The team at Lounge Lovers was extremely efficient and professional when processing and delivering my orders. I have been informed through out the process. Highly recommended!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Lounge Lovers
Lounge L.Lounge Lovers

So happy to know that you are happy with our service. We hope to have business with you again soon! :)

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Fantastic service

published

Found what I wanted easily, delivery was a month earlier than estimated! Product is fantastic and the customer service was amazing

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Lounge Lovers
Lounge L.Lounge Lovers

Thank you for sharing your experience with us. This kind of review is what keeps us going :) Have a lovely day!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

JacquieF
JacquieFGreater Melbourne (Metropolitan), VIC

Perfect customer service

published

Store had a wide range of products. Tracking of order was excellent, kept in constant contact with me. Delivery was on time and very professional. Will definitely tell my friends about them. Thanks Jenny and staff.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Lounge Lovers
Lounge L.Lounge Lovers

Thank you very much for the recommendation. We are glad that you love our products and you're happy with our service. Hoping to see you soon again :)

Page 2 of 10
See all Lounge Lovers reviews

Other Furniture Shops

See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.