From the 28th of July, 2020 Lounge Lovers is offering a $50 voucher to customers encouraging either a positive or negative review based on their build experience. It is possible that some reviews were written by customers who received this reward.
Reviewer Photos & Videos
Great ottoman - perfect in space
Easy to purchase online, plenty of choice, excellent communication, estimated delivery date spot on, good quality, easy assembly, pleasant delivery staff
Kept informed for the whole process
The whole experience was contactless, it was a positive experience.even though it was along delivery date they kept me informed the whole time even with every little minor change.
Very happy with lounge lovers and would definitely use them again.
Easy and smooth ordering and delivery process, very satisfied.
Very easy to navigate the online store and I found exactally what I wanted! I am very satisfied with the purchase. Delivery was an easy process and very helpful.
Great quality/ lovely to deal with.
Such a great company, helpful and lovely to deal with on all fronts.
Delivery was on time and there were no delays.
I would recommend them to anyone.
- Online store
Brilliant service and quality Furniture
I ordered a sideboard from lounge lovers, it’s beautiful quality and the service was absolutely fabulous. I paid a little extra to have the furniture assembled and the packaging taken away which was money well spent. I will definitely shop with lounge lovers again
Thrilled with our online purchase, item is great but customer service was fantastic!! Will definitely buy from lounge lovers again!
- Online store
Great online process
Went into local showroom to view before purchasing online. Online communication since purchase has been precise and often. Delivery went smoothly and the driver was helpful with tips on assembly.
I purchased a clear lounge chair the shipping was literally amazing, I was updated every few hours of the day they are truly fabulous. Let alone the perfect customer service the quality of the chair itself is elite I highly encourage you to purchase from lounge lovers online store.
I’ve bought almost a house full of furniture now from Lounge Lovers and they’ve been great.
Online store was excellent and the quality of my furniture has been too. Love the service where they put it together and take away the rubbish
Absolutely stunning! Delivery guys were brilliant! I am so happy with my purchase & this company offers amazing service.
The chairs arrived in boxes, were very well packaged for protection and came already fully assembled. Beautiful colour and great quality.
- Online store
We purchased a lovely table from lounge lovers and opted to collect from their warehouse. My husband who is an experienced delivery driver collected the table and we brought it home. After we carefully assembled it we noticed it was damaged on one corner. I immediately called and emailed with pictures. After three weeks back and forth lounge lovers are unwilling to replace or refund the table. I appreciate their point that damage could have happened when my husband transported the table but equally it could have been damaged in transit to their...warehouse. My husband signed a piece of paper on collection but was not instructed to check the goods or that by signing he was accepting the goods no matter what their condition. I feel it is poor customer service and am bitterly disappointed we could not come to a fair resolution. I paid top dollar for a damaged table, very unhappy. I would warn against collecting items and take photos when items arrive and video your assembly of items so you have proof if an item is damaged that it wasn’t you.
Great Fast Service
Easy site to navigate and a great range of products. Delivery was very good, updated via text and given a window and ETA of delivery.
I'm very happy with my Magic Glass Top Coffee table.
I would recommend Lounge Lovers.
Perfect coffee table and fantastic service!
I am very happy with the service. Product I ordered looks beautiful! I still need to assemble it though for when we launch the new space. Can’t wait.
Lightning fast delivery!
I recently purchased a side table from their website and the item was delivered within 3 days of the purchase, which was amazing.
I was informed about my delivery at each stage so no surprises. Product is gorgeous in real life, great quality.
Dining chairs are perfect!
So simple to order. Delivery was so fast. We put the chairs together ourselves and was a very straight forward procedure. They are awesome quality! Excellent customer service!
Simple and easy
Being in lockdown I only had the option to view online, which in itself is very easy. I was a bit worried that the items wouldn't match their pictures but in the end I was very happy.
The delivery process was very good, with detailed information given on arrival times and I was able to track the delivery truck. The staff member was polite and quickly did his job.
Overall very happy
Easy website, quality is outstanding, great communication. I love our new chairs, they are perfect for our needs and look amazing.
- Online store
Perfect customer service
Love look and feel
Price was great
Delivery a breeze - quick and easy
Longevity with family of five? Will let you know
These guys are the best!
Thus was the most fuss free purchase ever. Fantastic communication and delivery tracking. Seamless from go to whoa highly recommended
Well designed and comfortable chairs! Great delivery experience.
Easy online shopping experience, well priced and convenient, quick and inexpensive delivery options.
The Ark Dining Chairs are beautiful. Really comfortable and well made. Very happy with this purchase.
Love my new Ark Dining Chairs
My new Ark Dining Chairs look amazing. Great product and excellent service with accommodating my delivery requirements. Thanks Lounge Lovers.
Fast, Friendly and Easy
Very satisfied with the products I’ve received. Were easy to put together and look great.
The delivery was fast and efficient and came at the time they said it would.
Driver even gave me tips on how to assemble it all.
The team at Lounge Lovers was extremely efficient and professional when processing and delivering my orders. I have been informed through out the process. Highly recommended!
Found what I wanted easily, delivery was a month earlier than estimated! Product is fantastic and the customer service was amazing
Perfect customer service
Store had a wide range of products. Tracking of order was excellent, kept in constant contact with me. Delivery was on time and very professional. Will definitely tell my friends about them. Thanks Jenny and staff.
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