From the 28th of July, 2020 Lounge Lovers is offering a $50 voucher to customers encouraging either a positive or negative review based on their build experience. It is possible that some reviews were written by customers who received this reward.
Reviewer Photos & Videos
Amazing service, beautiful pieces
Such great prices available that are surprising affordable, but most of all amazing customer service and delivery team! Would recommend :)
I was really impressed with the communication I received from Jenny regarding my order and defiantly wasn’t disappointed when it arrived, it was exactly what I was hoping for! Very satisfied customer. Thank you :)
Best communication and efficiency.
The entire process of purchase and delivery was very efficient. The communication we received for delivery was the best we’ve experienced.
Gorgeous couch, great service with ample updates and tracking. Great communication from the team and helpful drivers! Plan to buy from them again when we move!
Customer and product excellence
Fantastic quality for the price. Though our table was on pre-order we had excellent communication from placing our order right through to delivery. Couldn’t recommend Lounge Lovers more highly.
I love my table!
The service is wonderful, I was given delivery updates continually in these trying times. The customer service is why I’ll be back
Awesome coffee table.
I was searching for a Noguchi replica coffee table, however, all the stores I found had wait lists and some had poor reviews for delivery.
I stumbled upon Lounge Lovers, which was actually located in my neighbouring suburb (okay, their warehouse was further away).. snd they had one in stock, in the right colour and with delivery and purchase price still cheaper than other places.
Placing the online order was a breeze as was the confirmation and delivery tracking. It arrived as promised and I could track it all the way, pretty much like Uber!
Cracking result and the delivery guys were really friendly.
Highly recommend Lounge Lovers.
- Online store
Love our new dining chairs and the customer service was amazing! Thank you Jenny for all of your help.
It was very straight forward navigating the website. Very satisfied with the product availability and the best price in comparison to other online store selling the same product.
Very happy with the quality of the product.
No assembly required.
- Online store
Amazing customer service
A big thank you to the team for such amazing customer service and great products.
Delivery was seamless and communication was outstanding.
Opus Marble Coffee & Side tables!
It was a pleasure dealing with Lounge lovers especially Jenny who provided ongoing updates prior to shipment which was extremely helpful.
Connor who delivered the products was extremely helpful and delivered these beautiful tables.
The quality of the tables appears very strong and durable especially when they’re half price! You can’t beat the deal!
Quality For Sure
Our new lounge was delivered on the day and time it said it would and it’s so beautiful. Very happy!
Good product and service
- Responsive customer support
- Prompt and friendly delivery team
- Good quality product
- Additional assembly fee ($30). While worth it, is somewhat hidden until you make a purchase
Purchased the marble Clover Dinning table in June 2021. We visited the show room before making the purchase online.
Exceptional customer service
From ordering to delivery we found lounge lovers to provide exceptional customer service. Very impressed with the quality of communication
Really well priced & good quality products, the team were helpful, the delivery process is excellent, good communication. Overall a great experience!
Such a quick and seamless experience, they kept me updated the entire time and set up the couch so quickly when they arrived. Took away the packaging too, which is one less thing to stress about!
Great service. Always informing me when my item have shipped and accurate delivery time. I will definitely order again. Excellent team
I purchased the Munro bed head. The price and quality is great. Jenny kept me updated with the delivery. Fantastic.
First time customer & extremely impressed. The communication was excellent, ordering was very straight forward. Took less than a week to get 8 chairs delivered. The day of delivery I was kept informed every step of the way. I will certainly use lounge lovers again. Highly recommend!
Beautiful furniture, excellent delivery service
We ordered a bed head and couch. The service was exceptional. Communication the whole way through and delivered on time. Very happy with our new pieces wouldn’t hesitate to recommend.
Quick Service and Great Quality
Product came quickly, considering lockdowns.
The delivery guy was really friendly and the tracking was very accurate. The entertainment unit was sturdy and high quality.
Exactly as described
The product was exactly as pictured and described. The communication regarding delivery was outstanding. I could not be happier. I would purchase from Lounge Lovers again without hesitation.
Perfect colour and great service
It’s trepidatious buying a sofa online but the fabric quality and colour are exactly as we hoped. Service was seamless and friendly from store to delivery team
Excellent customer service, despite delays out of their control
My partner and I furnished our kitchen and dining area with the Cuba range, it was easy to find what we were looking for in store even after searching initially online and the quality was exactly as expected. Assembly was straightforward and quick.
Very happy with my bar stools!
I was very satisfied with the ease with which I was able to purchase my stools. I knew what I wanted and found them very easily on the website. The stools were delivered today and are exactly as I expected.communication regarding delivery was apt and helpful.
Perfect Lounge I’d been looking for a long time for
Purchased my lounge through messaging online the process was made so easy and simple to purchase keeped me updated the whole time up to day of delivery with updates lounge was delivered on the day and on time the delivery drivers very friendly and we are so happy with our lounge we chose I’d definitely recommend lounge lovers we had a great experience
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