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Lounge Lovers Online store

Lounge Lovers Online store

4.7 from 2,466 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Lounge Lovers

Reviews

  • Product Quality
    4.9 (1,743)
  • Return Claim MadeYes (32) · No (1,860)
  • Warranty Claim MadeYes · No (1,899)
  • Product Appearance As advertised (1,726) · Not as advertised (22)
  • Shipping
    4.9 (1,645)
  • Customer Service
    5.0 (1)
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Kristen
KristenMons
  • 2 reviews

Great service- friendly & helpful staff.

published

We are extremely satisfied with the entire process from browsing on line to ordering & talking with in store sales representatives. The delivery came quickly and efficiently and we were notified along the way.
Highly recommend Lounge Lovers!
Thanks guys

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Eileen
EileenSydney, NSW

Great price and great service

published

We love our side table, looks great exactly as we thought it would. Lovely product great service, would definitely shop here again

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
Heidi
HeidiSydney, NSW
  • 2 reviews

Just what I was looking for. Best price!

published

I looked around and LL had the best price. Exactly as described and minimum wait compared to other suppliers.
Great communication.
Delivery arrived on time and contactless.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Claire
ClaireSydney, NSW

Great service, easy delivery process

published

Very efficient delivery service, I could see the route of the delivery truck the entire time. Also great customer over the phone to help me make a decision on products given I couldn’t go into the showroom due to lockdown.

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Tezza
TezzaGreater Melbourne (Inner), VIC

Nice furniture and good service

published

The website is easy to navigate. There are a good range of products. They have good service and the delivery went smoothly.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Tim F.
Tim F.Richmond-Tweed, NSW

Great service from ordering to delivery!

published

Great service from chatting to the staff when ordering online to the delivery status updates. Product is great quality! Impressed.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Perfect couch, awesome delivery service

published

Love our new couch, it’s exactly what we wanted and looks perfect in our space! The delivery was also amazing, communication A+++

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Suiyi Z.
Suiyi Z.
  • 2 reviews

Great experience

published

Delivery service was excellent. Products good value and high quality, we are really pleased with our purchase and would buy from lounge lovers again

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
David
DavidSydney, NSW

Easiest purchase and delivery in lockdown

published

My desk chair died (RIP) in lockdown and I needed something to sit on to work at my desk. I did a search for a “ghost” chair and came upon the Caspar Dining Chair at Lounge Lovers. I ordered it a few days ago and it arrived this morning. Was so easy, and the driver was easy to track and the updates from store made it such an easy purchasing experience. Thank you!

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Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Romel B.
Romel B.Sydney, NSW
  • 2 reviews

Excellent ordering and accurate delivery system

published

The ordering system online was smooth and flawless. The delivery was om time and the communication throughout was amazing. Love the product and customer service. Will surely order more stuff for my new home. Thanks and keep it up!!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Dina
Dina
  • 2 reviews

Love this arm chair! It uplifts the space with the rich colour and luxurious velvet fabric. Service is always 5⭐️

published

*I am very satisfied with the products available great!

*I am satisfied with the quality.

*The chairs were already assemble, how easy

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Other Furniture Shops

 
 

0.0
(1,234)
Rowena Cooke
Rowena Cooke
  • 2 reviews

Easy to order, fantastic customer service and communication. Love our new items!!

published

From ordering to delivery, first class all the way! Better than expected communication snd great products. Thank you so much.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Ali Taylor
Ali TaylorSydney, NSW

Amazing customer service

published

The whole purchase experience was perfect. Quick response from the moment I placed the order, great communication about delivery. And we love our new chairs! Happy days!

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Trisha H.
Trisha H.Sydney, NSW

Excellent product

published

I ordered 2 chairs. Great communication and very prompt service. Exactly what I ordered and very comfortable furniture. Will definitely shop here again.

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sam B.
Sam B.Sydney, NSW

Product and service were exceptional

published

It's a really comfortable, beautiful couch. So easy to put together and the delivery man was efficient and friendly. Can't fault any of the process or the product!

  • Thumbnail
Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Questions & Answers

jim
jimasked
Online store

Hi just wondering about the linden leather 3 seater lounge, if anyone has purchased it and how what there thoughts are on this lounge

1 answer
Regional Manager
Regional Manager

That is what the Review section is for.

Kaz
Kazasked
Online store

Im interested in purchasing the single HappySofa lounge but was wondering if they are comfortable to sit on for reading.
What is the quality like? Why can't country people get free delivery?
Thnkyou
Karin

1 answer
Regional Manager
Regional Manager

Read the reviews. Cost would be an obvious reason

Sydmat
Sydmat asked
Online store

Why don’t you respond to customer queries and complaints?

No answers
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Get an answer from our members and Lounge Lovers representatives

Lounge Lovers Online store

Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
Compare all 9 Lounge Lovers
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