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Lounge Lovers Online store

Lounge Lovers Online store

4.7 from 2,912 reviews · View Statistics
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Reviews

1.0
6 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(6)
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Reviewer Photos & Videos

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Username withheld
Username withheld
  • 9 reviews
  • 10 likes

Waiting 9 months for a replacement cover for couch that came damaged. 12 months since purchase

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Warranty Claim MadeYes
Product Appearance Not as advertised
Lounge Lovers
Lounge L.Lounge Lovers

Hi,
I am sorry that this is the experience that you have had with your sofa and our customer service team. Are you able to provide me with your sales order number and I will investigate this further.
Regards,
Nathan

Sally M
Sally MSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

SO SO BAD. Almost every element of $15K order delayed, incorrect or cancelled.

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Lounge Lovers
Lounge L.Lounge Lovers

Hi Sally,
We are so sorry to hear about your experience. If you do need anything resolved still please reply with your Sales Order details and we will investigate further.
Regards,
Nathan

Other Furniture Shops

 
 

0.0
(1,234)
Andrea
AndreaSydney, NSW

Worse product and experience

published

You should re-consider purchasing from Lounge Lovers. The quality of their products are very poor and their warranty services are worse. I would not recommend them to anyone. You're better off buying from Kmart.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Lounge Lovers
Lounge L.Lounge Lovers
Charlie
CharlieSouth East Queensland, QLD

Terrible. Would never buy from them again.

published

Just received a table that had a broken corner and a large scratch through the centre of the table. Tried to call lounge lovers and they did not want to know about it and just kept transferring me between people.

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Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
Furniture Shops

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I wish i could give them less than 1 Star. Horrible quality product, even worse Customer Service

published
Product Quality
1/5
Shipping
3/5
Incentivised Review No
Warranty Claim MadeYes
Product Appearance Not as advertised
KM_
KM_Greater Melbourne (Inner), VIC
  • 6 reviews

Shocking!! Avoid at all costs

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance Not as advertised
See all Lounge Lovers reviews

Questions & Answers

jim
jimasked
Online store

Hi just wondering about the linden leather 3 seater lounge, if anyone has purchased it and how what there thoughts are on this lounge

1 answer
Regional Manager
Regional Manager

That is what the Review section is for.

Kaz
Kazasked
Online store

Im interested in purchasing the single HappySofa lounge but was wondering if they are comfortable to sit on for reading.
What is the quality like? Why can't country people get free delivery?
Thnkyou
Karin

1 answer
Regional Manager
Regional Manager

Read the reviews. Cost would be an obvious reason

Sydmat
Sydmat asked
Online store

Why don’t you respond to customer queries and complaints?

No answers
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Lounge Lovers Online store

Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
Compare all 9 Lounge Lovers
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