??!
1 photo
Lounge Lovers Online store

Lounge Lovers Online store

4.7 from 735 reviews · View Statistics

Reviews

4.9

598 reviews
5
(567)
4
(12)
3
(1)
2
(2)
1
(16)
  • Product Quality
    4.8 (542)
  • Return Claim MadeYes · No (598)
  • Warranty Claim MadeYes (1) · No (588)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.9 (484)
  • Customer Service
    5.0 (1)
Previous
Next

Reviewer Photos & Videos

  • More

Great service

published

Love my Silas dining table, constantly kept up to date by Jenny regarding delivery, gents were very helpful and informative, have already recommended to friends

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Desha j

Desha jSouth East Queensland, QLD

Great product, great service!

published

- the Lounge and chairs are high quality
- the delivery guys were friendly and personable.
- I will definitely be back to order more

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Jade

JadeGreater Melbourne (Metropolitan), VIC

Absolutely love my new dining chairs

published

I thoroughly enjoyed my overall experience with Lounge Lovers. The product is great and I love my dining chairs, and the service is also great.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Jakita

JakitaSouth East Queensland, QLD

Transparent chair

published

Extremely happy with our purchase. Delivery took a while but due to the current COVID situation was totally understandable. Jenny one of the staff was brilliant with communication and updating me on the progress of the chair. Our daughter absolutely loves it. Product seems to be good quality and I’ll definitely be making more purchases through Lovers Lounge.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Kimbo0984

Kimbo0984Sydney, NSW

Absolutely love my side tables

published

Website was easy to use, delivery was fast and efficient, communication from lounge lovers was fantastic. Love my side tables.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Great service an product!

published

Purchased a Kea lounge and noted the delivery dates, expectations set from the beginning and had follow ups from them confirming dates, whether or not I wanted to upgrade to an assembly and waste disposal. Got a notification when they delivery guys were 30 mins away and they were able to drop it off without a fuss. Would buy again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Exemplary Service

published

Speedy delivery, product was exactly as described and pictured. Company was in regular contact with updates via text. Would recommend!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Great customer service

published

Customer service was excellent. I had made a mistake with my order and they were very helpful in resolving the issue at no extra cost to me. Delivery was very easy. Would highly recommend

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

M burrows

M burrowsSydney, NSW

Love our new table. Great service and delivery

published

So easy, loved our experience with lounge lovers.
Great options, online and in store. Lovely staff and fantastic Delivery, it was so fast and easy

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Frankie Lee M.

Frankie Lee M.Greater Melbourne (Inner), VIC

Great product! Great delivery! Great Communication!

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Excellent in every way

published

Amazing customer service and communication every step of the way, from purchase through to delivery. Love my new chairs - great quality for such a great price. Would absolutely shop with Lounge Lovers again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

ALIWIL

ALIWILGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Great customer service with great products!

published

Love the couch and love the service. When we needed to change delivery date there was no issue at all.
Delivery was also super easy during lockdown. Would love to shop again.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Love my new table

published

Love my new dining table. Really solid and good quality table. Excellent delivery service providing me a delivery day and time window and texted when they were an hour away.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Great product and delivery was excellent!

published

I ordered a beautiful table which arrived via delivery, exceptional service. Great help from both the staff at the store and online. Highly recommend if you want quality products and service in one.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Lovely Leanne

Lovely LeanneSydney, NSW

Amazing Day Bed

published

Online store easy to navigate, amazing range with fabric choices ! Woo hoo !
Product easy to assemble and looks amazing ! Delivery drivers were prompt and very professional...Price is fantastic too ! Thank you xxx

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Julia

JuliaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Love the service

published

This was my second purchase from Lounge Lovers. Super impressed with the quality of the product, but especially of the reliable service. Delivery was quick, on time and all the communications easy!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Impressed returning customer

published

I am a returning customer with Lounge Lovers and have been impressed with every purchase I have made. This time I reached out to the sales team about an ottoman I wanted to purchase to go with my couch. They were kind enough to let me know when the item I wanted would be in stock and got in touch with me when it was, months later! They arranged the order and delivery promptly and as always the service was exceptional! I cannot recommend Lounge Lovers furniture enough, especially the Lisa couch and ottoman for a smaller apartment.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

JoS

JoSSydney Surrounds, NSW

Excellent service

published

Ordered a table on line. The purchase process was easy. Once I had ordered I was kept informed from day of order to day of delivery. On day of delivery I was notified of when the driver was 30 minutes away. Delivered on time by two very helpful polite men. Dinning table is perfect. Thankyou

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Bronwyn Amesbury

Bronwyn AmesburyGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Great product

published

After searching online stores Lounge Lovers had the best price for a nice blue velvet armchair. We are happy with our choice, although we didn’t mind waiting two weeks plus on delivery and it was easy to attach the legs.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Lisa

LisaSydney, NSW

Great Service

published

Augustine the delivery person was friendly. The chair was received within the timeframe as mentioned on the text. The chair looks good as seen online. Happy with it. Thank you

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Page 1 of 30
See all Lounge Lovers reviews

Questions & Answers

Sorry, there are no questions about Lounge Lovers Online store but you can read 14 questions about Lounge Lovers.

Get an answer from our members and Lounge Lovers representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.