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Lounge Lovers Online store

Lounge Lovers Online store (page 2 of 2)

4.7 from 840 reviews · View Statistics

Reviews

2.9

30 reviews
5
(14)
4
(0)
3
(1)
2
(0)
1
(15)
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So chic

published

I’m satisfied with the arm chair I’ve purchased, so comfortable to use and I super love the colour too which is dusty pink, so chic! Thank you Lounge Lovers team!

Product Quality
Shipping
Return Claim MadeYes
Product AppearanceAs advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Annie H.

Annie H.Illawarra, NSW

Perfect customer service always very prompt with emails and phone calls.

published

Online store was really easy to navigate. The products are great and affordable prices. The furniture was easy to assemble too. Very happy and will purchase again through Lounge Lovers.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Charlie

CharlieSouth East Queensland, QLD

Terrible. Would never buy from them again.

published

Just received a table that had a broken corner and a large scratch through the centre of the table. Tried to call lounge lovers and they did not want to know about it and just kept transferring me between people.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceNot as advertised
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Satisfied customer

Satisfied customerSydney Surrounds, NSW

Kitchen stools

published

After much searching we eventually found the stools we love at loungelovers. The sales team were most efficient at answering our queries and helpful with our order. On receipt of the stools the quality and standard was much to be desired. On contacting customer service and expressing our concerns they were very understanding and obliging and no hesitation in exchanging the faulty stools

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hello there! We appreciate you taking the time to share on your overall Lounge Lovers experience. Thank you for leaving your lovely feedback and we look forward to passing on your kind words.

Cheers!

The reviewer stated that an incentive was offered for this review

Excellent service and communication

published

Great service and communication from the time of purchase. Easy to contact for returns and done in a timely manner. Very easy to work with Lounge Lovers - highly recommend the store.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Joyce T.

Joyce T.Sydney, NSW

The sofa look good ! We love it!

published

This is prefect. The size , price and everything. This is just fit our living room, look great and comfort. The size is great even a guest can sleep over night on it. even this is not a sofa bed. So we love it.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

inside story

inside storySouth East Queensland, QLD

  • 11 reviews
  • 11 likes

Warranty - after sale service

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised

Poor quality and even worse customer service

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
KM_

KM_Greater Melbourne (Inner), VIC

  • 6 reviews

Shocking!! Avoid at all costs

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceNot as advertised
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Vanessa S.

Vanessa S.Melbourne

  • 2 reviews

excellent customer service

published

I’ve always been satisfied LoungeLover products. An item I bought was defective however and when I contacted the company about it I was immediately offered a replacement. Awesome service really!

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Vanessa, Thank you so much for sharing your positive experience with us and we are so happy we could turn your experience into a positive one. Best Wishes Julianne

The reviewer stated that an incentive was offered for this review

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Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
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