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Lounge Lovers Online store

Lounge Lovers Online store

4.7 from 719 reviews · View Details

Reviews

4.9

575 reviews
5
(551)
4
(9)
3
(2)
2
(1)
1
(12)
  • Product Quality
    4.9 (521)
  • Return Claim MadeYes (19) · No (528)
  • Warranty Claim MadeYes (6) · No (538)
  • Product Appearance As advertised (95%) · Not as advertised
  • Shipping
    4.9 (469)
  • Customer Service
    5.0 (1)
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Great product and delivery was excellent!

published

I ordered a beautiful table which arrived via delivery, exceptional service. Great help from both the staff at the store and online. Highly recommend if you want quality products and service in one.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Lovely Leanne

Lovely LeanneSydney, NSW

Amazing Day Bed

published

Online store easy to navigate, amazing range with fabric choices ! Woo hoo !
Product easy to assemble and looks amazing ! Delivery drivers were prompt and very professional...Price is fantastic too ! Thank you xxx

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Julia

JuliaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Love the service

published

This was my second purchase from Lounge Lovers. Super impressed with the quality of the product, but especially of the reliable service. Delivery was quick, on time and all the communications easy!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

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Love my Linda Armchair

published

Armchair arrived when expected, smooth delivery (the delivery guys even carried it up 2 flights of stairs for me which was super nice and appreciated) and a great product I’m really happy with.

Product Quality
Shipping
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Impressed returning customer

published

I am a returning customer with Lounge Lovers and have been impressed with every purchase I have made. This time I reached out to the sales team about an ottoman I wanted to purchase to go with my couch. They were kind enough to let me know when the item I wanted would be in stock and got in touch with me when it was, months later! They arranged the order and delivery promptly and as always the service was exceptional! I cannot recommend Lounge Lovers furniture enough, especially the Lisa couch and ottoman for a smaller apartment.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Awesome products and OUTSTANDING customer service

published

I recently purchased a beautiful concrete coffee tables from Lounge Lovers. Upon assembly, I noticed a chip in the concrete. Lounge Lovers were amazing. They scoured Aus to locate a replacement immediately

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
JoS

JoSSydney Surrounds, NSW

Excellent service

published

Ordered a table on line. The purchase process was easy. Once I had ordered I was kept informed from day of order to day of delivery. On day of delivery I was notified of when the driver was 30 minutes away. Delivered on time by two very helpful polite men. Dinning table is perfect. Thankyou

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Bronwyn Amesbury

Bronwyn AmesburyGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Great product

published

After searching online stores Lounge Lovers had the best price for a nice blue velvet armchair. We are happy with our choice, although we didn’t mind waiting two weeks plus on delivery and it was easy to attach the legs.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Lisa

LisaSydney, NSW

Great Service

published

Augustine the delivery person was friendly. The chair was received within the timeframe as mentioned on the text. The chair looks good as seen online. Happy with it. Thank you

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

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Exactly what I wanted. Perfect

published

Colour was spot on to what was advertised on site. Will definitely recommend friends and family to use lounge lovers. Delivery communication was informative and spot on. Happy customer. Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Cazzaf70

Cazzaf70Sydney, NSW

  • 2 reviews

Awesome service.

published

The service was amazing. All the way from ordering to delivery I was kept up to date. Delivery was made during the delivery window as Stated. Easy to deal with and the price was cheaper than other stores for the same product. Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Adeline W.

Adeline W.Greater Melbourne (Inner), VIC

Amazing Customer service & super fast delivery!!

published

Found exactly what I needed cheaper then other competitor prices!! Customer service was excellent, I received confirmation messages and delivery notifications right up until 30 minutes before it was delivered.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Online purchase

published

Great customer service, kept up to date on the delivery time, even sent a photo of chair delivered. I love the chair it's a great product. Will definitely shop here again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Smooth transaction!!

published

I had a very easy and smooth transaction with Lounge Lovers. I specially appreciate the SMS updates from order confirmation to delivery and post/delivery survey. I’m satisfied with the product not to mention that I got it on sale!! Will definitely look into other items I can have to complete the look of my lounge and dinner area. I am extremely satisfied with the product. Would definitely recommend Lounge Lovers to my friends and colleagues. Another plus is the $50 credit for just answering the survey.

Shipping
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Sarah

SarahGreater Melbourne (Inner), VIC

  • 2 reviews

Gorgeous replica DSR chairs

published

I took a chance and ordered these chairs online. I’m very pleased with them, they were a great price and on arrival I found them to be of nice quality and as described. Customer service was excellent and communication was maintained up to and after delivery. I will definitely be a return customer.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
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Preety Agarwal

Preety AgarwalGreater Melbourne (Outer), VIC

Ghost Chairs

published

I bought 2 Ghost Chairs and the whole buying experience was perfect. I loved the communication and clarity from them. The way the items were delivered was also effortless. highly recommend them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Angela

Angela

  • 2 reviews
  • 1 like

Wonderful business to deal with!

published

I have dealt with Lounge Lovers twice now and recommend them highly. Their customer service is professional and communication is great. Products are exactly as described and are great quality.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Dee

DeeGreater Melbourne (Inner), VIC

Super Fast Delivery

published

I purchased online 4 black honcho counter stools on Sunday and received them today, less than 48 hours later!! Excellent contactless delivery. Very happy with them and will look great in our new house. I was also super impressed with the communication and updates on the delivery. Well done Lounge Lovers, you did an awesome job and I will buy from you again for sure!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Quick delivery vey

published

Quick delivery. Polite delivery staff. Covid safe drop off. Quality and stylish furniture at a good price. Does require some assembly though. If you don’t have time to assemble then these products are not for you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

lauren c.

lauren c.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Stylish design

published

We purchased bar stools and love them. Simple to construct and look very stylish in our space. My daughters were very impressed i could do it without their dad. Sturdy and feel very solid for the price. Purchased 3 initially and returned for a 4th to website as felt the space could accommodate more. Shipment received in a good time frame.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

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