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Lounge Lovers Online store

Lounge Lovers Online store (page 2 of 38)

4.7 from 747 reviews · View Statistics

Reviews

4.7

747 reviews
5
(686)
4
(15)
3
(4)
2
(2)
1
(40)
  • Product Quality
    4.7 (622)
  • Return Claim MadeYes (29) · No (609)
  • Warranty Claim MadeYes (11) · No (621)
  • Product Appearance As advertised (95%) · Not as advertised (5%)
  • Shipping
    4.8 (550)
  • Customer Service
    5.0 (1)
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Great service an product!

published

Purchased a Kea lounge and noted the delivery dates, expectations set from the beginning and had follow ups from them confirming dates, whether or not I wanted to upgrade to an assembly and waste disposal. Got a notification when they delivery guys were 30 mins away and they were able to drop it off without a fuss. Would buy again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Exemplary Service

published

Speedy delivery, product was exactly as described and pictured. Company was in regular contact with updates via text. Would recommend!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Great customer service

published

Customer service was excellent. I had made a mistake with my order and they were very helpful in resolving the issue at no extra cost to me. Delivery was very easy. Would highly recommend

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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M burrows

M burrowsSydney, NSW

Love our new table. Great service and delivery

published

So easy, loved our experience with lounge lovers.
Great options, online and in store. Lovely staff and fantastic Delivery, it was so fast and easy

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Frankie Lee M.

Frankie Lee M.Greater Melbourne (Inner), VIC

Great product! Great delivery! Great Communication!

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Excellent in every way

published

Amazing customer service and communication every step of the way, from purchase through to delivery. Love my new chairs - great quality for such a great price. Would absolutely shop with Lounge Lovers again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

ALIWIL

ALIWILGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Great customer service with great products!

published

Love the couch and love the service. When we needed to change delivery date there was no issue at all.
Delivery was also super easy during lockdown. Would love to shop again.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

The reviewer stated that an incentive was offered for this review

Love my new table

published

Love my new dining table. Really solid and good quality table. Excellent delivery service providing me a delivery day and time window and texted when they were an hour away.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Great product and delivery was excellent!

published

I ordered a beautiful table which arrived via delivery, exceptional service. Great help from both the staff at the store and online. Highly recommend if you want quality products and service in one.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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Lovely Leanne

Lovely LeanneSydney, NSW

Amazing Day Bed

published

Online store easy to navigate, amazing range with fabric choices ! Woo hoo !
Product easy to assemble and looks amazing ! Delivery drivers were prompt and very professional...Price is fantastic too ! Thank you xxx

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Josie Rothon

Josie RothonGreater Melbourne (Outer), VIC

My Silas glass round table is first class quality!

published

Since my dining room table purchase, the staff at lounge lovers have communicated beautifully with me. They delivered between the hours they promised and the product was easy to assemble and incredible strong gorgeous wood! I’m so impressed, such great value for money! Thanks 10/10

Product Quality
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Julia

JuliaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Love the service

published

This was my second purchase from Lounge Lovers. Super impressed with the quality of the product, but especially of the reliable service. Delivery was quick, on time and all the communications easy!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Love my Linda Armchair

published

Armchair arrived when expected, smooth delivery (the delivery guys even carried it up 2 flights of stairs for me which was super nice and appreciated) and a great product I’m really happy with.

Product Quality
Shipping
Product Appearance As advertised
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Impressed returning customer

published

I am a returning customer with Lounge Lovers and have been impressed with every purchase I have made. This time I reached out to the sales team about an ottoman I wanted to purchase to go with my couch. They were kind enough to let me know when the item I wanted would be in stock and got in touch with me when it was, months later! They arranged the order and delivery promptly and as always the service was exceptional! I cannot recommend Lounge Lovers furniture enough, especially the Lisa couch and ottoman for a smaller apartment.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Awesome products and OUTSTANDING customer service

published

I recently purchased a beautiful concrete coffee tables from Lounge Lovers. Upon assembly, I noticed a chip in the concrete. Lounge Lovers were amazing. They scoured Aus to locate a replacement immediately

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Lounge Lovers
Lounge L.Lounge Lovers
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JoS

JoSSydney Surrounds, NSW

Excellent service

published

Ordered a table on line. The purchase process was easy. Once I had ordered I was kept informed from day of order to day of delivery. On day of delivery I was notified of when the driver was 30 minutes away. Delivered on time by two very helpful polite men. Dinning table is perfect. Thankyou

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Bronwyn Amesbury

Bronwyn AmesburyGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Great product

published

After searching online stores Lounge Lovers had the best price for a nice blue velvet armchair. We are happy with our choice, although we didn’t mind waiting two weeks plus on delivery and it was easy to attach the legs.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Lisa

LisaSydney, NSW

Great Service

published

Augustine the delivery person was friendly. The chair was received within the timeframe as mentioned on the text. The chair looks good as seen online. Happy with it. Thank you

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Exactly what I wanted. Perfect

published

Colour was spot on to what was advertised on site. Will definitely recommend friends and family to use lounge lovers. Delivery communication was informative and spot on. Happy customer. Thank you.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Amazing products & excellent customer service!!!

published

The chairs arrived on time and look fabulous - such great quality for the price. The customer service throughout the entire process was absolutely fabulous - could not fault!!! Thank you LL

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

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